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Mercure Melbourne Southbank

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In-room safe, desk, blackout curtains, soundproofing
Standard Room, Multiple Beds, Accessible | In-room safe, desk, blackout curtains, soundproofing
Standard Room, 2 Single Beds | In-room safe, desk, blackout curtains, soundproofing
Standard Room, 2 Single Beds | In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing

Overview of Mercure Melbourne Southbank

Mercure Melbourne Southbank

4.0 star property
City centre hotel within easy reach of Crown Casino and Entertainment Complex

8.4/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Kitchenette
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Connecting rooms available
The price is AU$180
Price available on 11/12/2022
Map
Corner of Southgate Ave & Riverside Quay, Melbourne, VIC, 3006
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Room service
  • 3 meeting rooms
  • 24-hour front desk
  • Self-serve laundry
  • Conference space
  • Concierge services
  • Luggage storage
For families
  • Children stay free
  • Rollaway/extra beds
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Melbourne Central Business District
  • Crown Casino and Entertainment Complex - 12 min walk
  • SEA LIFE Melbourne - 6 min drive
  • Melbourne Convention and Exhibition Centre - 5 min drive
  • Rod Laver Arena - 4 min drive
  • Queen Victoria Market - 11 min drive
  • Aami Park - 9 min drive
  • Princess Theatre - 8 min drive
  • Collins Street - 10 min drive
  • Melbourne Cricket Ground - 9 min drive
  • Melbourne Central - 11 min drive

Getting around

  • Melbourne, VIC (MEB-Essendon) - 22 min drive
  • Melbourne Airport (MEL) - 26 min drive
  • Melbourne, VIC (AVV-Avalon) - 45 min drive
  • Flinders Street Station - 8 min walk
  • Spotswood Station - 9 min drive
  • Spencer Street Station - 20 min walk
  • Melbourne Central Station - 17 min walk
  • Flagstaff Station - 19 min walk
  • Parliament Station - 21 min walk

Restaurants

  • Damon Bradley - 2 min walk
  • Melba Restaurant - 2 min walk
  • Ponyfish Island - 2 min walk
  • Spirit Of Melbourne Cruising Restaurant - 3 min walk
  • Red Emperor Chinese Restaurant - 3 min walk

About this property

Mercure Melbourne Southbank

Mercure Melbourne Southbank offers a great location, putting you within a 15-minute walk of Crown Casino and Entertainment Complex. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails. Fellow travellers like the helpful staff and central location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 275 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Height restrictions apply for on-site parking
  • Off-site parking within 262 ft (AUD 30 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 3 meeting rooms
  • Conference space (861 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 2006

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • English

Room amenities

Be entertained

  • MP3 docking station
  • Smart television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchenette
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Breakfast costs between AUD 22 and AUD 30 per person (approximately)
  • Credit card charges are subject to an extra charge of 2.5 per cent

Children & extra beds

  • Rollaway beds are available for AUD 50.0 per night

Parking

  • Parking is available nearby and costs AUD 30 per night (262 ft away)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

Also known as

Southbank Melbourne Travelodge
Travelodge Hotel Southbank Melbourne
Travelodge Southbank Melbourne
Melbourne Travel Lodge
Melbourne Travelodge
Southbank Travel Lodge
Travel Lodge Melbourne
Travelodge Melbourne
Travelodge Southbank Melbourne Hotel Melbourne
Travelodge Southbank Melbourne Hotel
Travelodge Melbourne Southbank

Frequently asked questions

Does Mercure Melbourne Southbank offer free cancellation for a full refund?
Yes, Mercure Melbourne Southbank does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Melbourne Southbank?
As of 6 Dec 2022, prices found for a 1-night stay for 2 adults at Mercure Melbourne Southbank on 11 Dec 2022 start from AU$180, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Melbourne Southbank?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Melbourne Southbank?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Mercure Melbourne Southbank?
You can check in from 2:00 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
Is there an on-site casino at Mercure Melbourne Southbank?
No, this hotel doesn't have a casino, but Crown Casino and Entertainment Complex (12-min walk) is nearby.
What is there to do at Mercure Melbourne Southbank and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course.
Are there restaurants at or near Mercure Melbourne Southbank?
Yes. Nearby restaurants include The Deck (3-min walk), Left Bank Melbourne (4-min walk) and Arbory Bar & Eatery (4-min walk).
Does Mercure Melbourne Southbank have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a fridge, a microwave and cookware.
What's the area around Mercure Melbourne Southbank like?
Mercure Melbourne Southbank is in Melbourne Central Business District, a short 8-minute walk from Flinders Street Station and 12 minutes' walk from Crown Casino and Entertainment Complex. Travellers say that the area is walkable and good for shopping.

Overall score and ratings

8.4

Very good

8.4/10

Cleanliness

8.5/10

Staff & service

7.9/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Very good

Marnie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fran, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were friendly room clean
Andrew, 1-night trip
Verified Hotels.com guest review

6/10 Good

Luke, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Mark, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not enough staff, more staff training needed
The Hotel is in a really handy location, and I have stayed here a lot over a number of years. however... The air conditioning in the rooms has been set centrally so you cannot get the temperature below 24C. Staff do have the ability to change this, but NONE of the current staff at this property can do this. This is the second stay here in a month and I had the same issue on both trips. In a six night stay my room was made up once... no sheet change - no new towels. is
Mark, 5-night business trip
Verified Hotels.com guest review

6/10 Good

Jayne, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointing
Room was very tired and smelt stale. Bathroom needs updating. We didn't ever end up with two functioning key cards despite multiple attempts from the reception staff. The Aircon, which was on all night to control the temperature in the room as there are no opening windows, was noisy. I have stayed in much better hotels in this price bracket in Melbourne. I would not recommend.
Kristen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kathryn, 2-night business trip
Verified Hotels.com guest review