No 19, Au Trieu Street, Hoan Kiem District, Hanoi, 10000
What's nearby
St. Joseph's Cathedral of Hanoi - 1 min walk - 0.1 km
Hoan Kiem Lake - 6 min walk - 0.6 km
Hanoi Old Town Night Market - 9 min walk - 0.8 km
Thang Long Water Puppet Theatre - 9 min walk - 0.8 km
Hanoi Opera House - 15 min walk - 1.3 km
Getting around
Hanoi (HAN-Noi Bai Intl.) - 24 min drive
Hanoi Long Bien Station - 7 min drive
Hanoi Giap Bat Station - 8 min drive
Hanoi Railway Station - 16 min walk
Airport shuttle (surcharge)
Train station drop-off (surcharge)
Train station pickup (surcharge)
Beach shuttle (surcharge)
Restaurants
Phở Ấu Triệu - 1 min walk
Quán Gốc Đa - 1 min walk
Bánh Gối Lý Quốc Sư - 1 min walk
La Place - 1 min walk
Nem Nướng Nhà Thờ - 1 min walk
About this property
Hanoi Inner Hotel
When you stay at Hanoi Inner Hotel, you'll be in a great location, within a short 10-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. Free perks include WiFi and wired Internet. Also, Hanoi Old Town Night Market and Hanoi Opera House are within a 15-minute walk. Fellow travellers love the helpful staff.
Languages
Chinese (Mandarin), English, Japanese, Vietnamese
At a glance
Hotel size
24 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 per cent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (VND 200000 per night)
On-site carport
Transfers
Airport shuttle on request (available 24 hours a day)*
Train station shuttle
Off-site
Beach shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Babysitting (surcharge)
What to do
Beach shuttle (surcharge)
Working away
Business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Porter/bellhop
Beach shuttle (surcharge)
Facilities
1 building/tower
Built in 2013
Safe-deposit box at front desk
Accessibility
Braille/raised signage
Lift
Raised toilet seat
Grab bar near toilet
Room amenities
Be entertained
DVD player
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
What to enjoy
Fireplace
Freshen up
Rainfall shower heads
Shower only
Designer toiletries
Hairdryer
Towels
Stay connected
In-room computer
Desk
Free WiFi and wired internet
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
On-site venue – This restaurant specialises in Vietnamese cuisine.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one-way)
Train station pick-up and train station drop-off services are offered for an extra charge
Beach shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 4 per cent
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for VND 250000.0 per night
Parking
Self-parking costs VND 200000 per night
Policies
Guests can rest easy knowing that there's window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Also known as
Boutique Splendid Hotel
Splendid Boutique
Splendid Boutique Hotel
Splendid Star Boutique
Splendid Star Boutique Hanoi
Splendid Star Boutique Hotel
Splendid Star Boutique Hotel Hanoi
Splendid Star Hotel
Star Boutique Hotel
Hanoi Inner Hotel Hotel
Hanoi Inner Hotel Hanoi
Splendid Star Boutique Hotel
Hanoi Inner Hotel Hotel Hanoi
7S Hotel Splendid Star Boutique
Frequently asked questions
Does Hanoi Inner Hotel offer free cancellation for a full refund?
Yes, Hanoi Inner Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hanoi Inner Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hanoi Inner Hotel?
Yes. Self-parking costs VND 200000 per night.
Is an airport shuttle service offered by Hanoi Inner Hotel?
Yes, an airport shuttle is available. The charge is VND 400000 per vehicle one-way.
What are the check-in and check-out times at Hanoi Inner Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out are available.
Are there restaurants at or near Hanoi Inner Hotel?
Yes, there's an on-site restaurant that offers Vietnamese cuisine.
What's the area around Hanoi Inner Hotel like?
Hanoi Inner Hotel is located on the boardwalk in Old Quarter, a short 1-minute walk from St. Joseph's Cathedral of Hanoi and 6 minutes' walk from Hoan Kiem Lake.
Hanoi Inner Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.6/10
Staff & service
7.0/10
Amenities
9.0/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
21 Nov 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Nov 2024
Comfortable, good price and highly recommended
I came back to this hotel for the 2nd time. Very spaces and clean room, close to everything. Love it and highly recommended
Mimi Pham
Mimi Pham, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
3 Nov 2024
Pravin
Pravin, 3-night trip
Verified Hotels.com guest review
8/10 Very good
28 Sept 2024
Verified traveller
7-night trip
Verified Hotels.com guest review
4/10 Fair
28 Sept 2024
Adam
Adam, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Aug 2024
The staff was very friendly and genuinely cared for our expierence.
Aimee
Aimee, 4-night trip with friends
Verified Expedia guest review
6/10 Good
1 Aug 2024
Walkable and convenient.
Room was not clean especially the bathroom. There were stains all over the bathroom. The shower had a tape over it to keep the wiring intact.
Upon our second day we were asked where we were going and we were asked to change room as to give allowance to a new customer who had just booked the room although we had also paid for a triple room! Absolutely rediculous!
Josephine
Josephine, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
16 July 2024
Nice and welcoming receptionist who helped us to reserve an early taxis to the airport @ 4am. The room is clean, spacious and functioning. Double Queen beds fits our family of 4 comfortably. Thank you and highly recommended.
Hai
Hai, 1-night family trip
Verified Expedia guest review
8/10 Very good
12 June 2024
The location is advantageous.
Bladimir
Bladimir, 2-night trip
Verified Expedia guest review
8/10 Very good
25 May 2024
Convenient
Loi
Loi, 1-night trip
Verified Expedia guest review
8/10 Very good
22 May 2024
It is clean but old such as old towels, toilet. The staff is friendly, service is ok. Close to the lake and good restaurant.
Huong
Huong, 3-night trip
Verified Expedia guest review
6/10 Good
21 May 2024
I didn’t like that they provided drinks in the fridge but you had to pay for it
Agnes Lamoka Mario
Agnes Lamoka Mario, 7-night trip
Verified Expedia guest review
2/10 Poor
2 May 2024
property was not what was listed on the ad. when i arrived they told me that i will be staying at their 'second' hotel and had to get a ride there. upon arrival, the room had a faulty ac and mold on the bottom of the beds.
Irwin
Irwin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Apr 2024
Johnny
Johnny, 1-night trip
Verified Expedia guest review
6/10 Good
29 Apr 2024
Not very clean. Older hotel with old fashion key locks. Good location.
Richard
Richard, 6-night trip
Verified Expedia guest review
2/10 Poor
29 Apr 2024
This has been the worst stay ever. First, we I didn’t get what we booked for. There were no room left in the hotel when we checked in. Had to go to a different one which was really bad. Small, dirty and no amenities. We stayed one night and had to change back to the original hotel which was not great at all. We didn’t get the room we were supposed to. No view and poor conditions of the room and building. This made the stay really unenjoyable. The staff manager the next day couldn’t understand why this happened. She was sorry and ended up paying for our taxi ride to the airport. Good gesture, but doesn’t change the fact that we were really uncomfortable and very much inconvenienced by the experience. I would definitely not recommend this place.
Mario
Mario, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 Apr 2024
Great location with very helpful staff
Corinne
Corinne, 2-night trip
Verified Expedia guest review
10/10 Exceptional
13 Feb 2024
We actually stayed at the Capital Hotel, a sister property across the street. The room was a spacious, modern, nice shower and had a balcony which was great to spend time on to relax. Staff were amazing, friendly, sincere and gracious. The breakfast included was very good. I would come back for sure.
Maurice
Maurice, 1-night family trip
Verified Expedia guest review
6/10 Good
16 Jan 2024
The picture on the website doesn’t even look the same, hot water wasn’t working, tv wasn’t working, very noisy hotel, also we have to ask for bath towels for the room,
I would not book here again,
phorn
phorn, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
1 Jan 2024
Extremely happy with the room and service
Very comfortable room, friendly and convenient, centralised of everything with a walking distance in the old quarter and the city. I will come back and stay here again in the near future
Mimi Pham
Mimi Pham, 2-night trip
Verified Hotels.com guest review
8/10 Very good
30 Dec 2023
Ian
Ian, 1-night trip
Verified Hotels.com guest review
6/10 Good
14 Dec 2023
Room interior looks dated and need upgrade.
Deepak
Verified Expedia guest review
8/10 Very good
21 Nov 2023
People are just friendly, easy to talk and very safe