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The Arrow Hotel

4.0 star property
Mountain hotel within easy reach of Crown Range
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Arrow Hotel

Terrace/patio
Hiking
Exterior
Full-sized fridge, microwave, espresso maker, cookware/dishes/utensils
Dining

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Ski facilities
  • Laundry facilities
  • Non-smoking
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Ski storage
  • Free use of bicycles
  • Room service
  • Meeting rooms
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Reception fireplace
Feel at home
  • Cookware, dishware and utensils
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for ToiToi Suite

ToiToi Suite

ToiToi Suite

Highlights

Garden
Balcony
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 55 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Birch Suite

Birch Suite

Birch Suite

Highlights

Patio
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 55 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Cherry Suite

Cherry Suite | Exterior

Cherry Suite

Highlights

Patio
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
  • 55 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Hebe Suite

Hebe Suite

Hebe Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Smart TV
  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Poplar Suite

Poplar Suite

Poplar Suite

Highlights

Patio
Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
  • 55 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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Free parking
Free WiFi
Air conditioning
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About the area

Map
63 Manse Road, Arrowtown, Otago, 9302

What's nearby

  • Arrowtown Chinese Settlement - 7 min walk - 0.7 km
  • Millbrook Resort Golf Course - 3 min drive - 1.8 km
  • Arrowtown Golf Course - 4 min drive - 3.1 km
  • Onsen Hot Pools - 9 min drive - 12.5 km
  • Cardrona Alpine Resort - 57 min drive - 38.9 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 18 min drive
  • Wanaka (WKA) - 63 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Coronet Peak - ‬25 min drive
  • ‪The Fork and Tap - ‬11 min walk
  • ‪Patagonia Chocolates - ‬9 min walk
  • ‪Provisions of Arrowtown Cafe - ‬11 min walk
  • ‪Amisfield Winery & Bistro - ‬6 min drive

About this property

The Arrow Hotel

Adjacent to a golf course, The Arrow Hotel is a great choice for a stay in Arrowtown. Freebies such as WiFi and self-parking are added perks, and guests can keep active with on-site mountain biking. Free bike rentals and a terrace are offered, and in-room conveniences include fridges and microwaves.

Languages

English, Korean

At a glance

DONE

Hotel size

    • 5 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 10 PM
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Room service (limited hours)

What to do

  • Mountain biking
  • Public winery tours
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Hot springs nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Free bike hire
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in reception
  • Adjacent to a golf course
  • Reception hall

Accessibility

  • Wheelchair-accessible

Room amenities

Be entertained

  • 50-inch Smart TV
  • Digital TV channels
  • Netflix

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually decorated
  • Heated floor (bathroom)

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately NZD 16 per person
  • Local area shuttle service is offered for an extra charge

Renovations and closures

This property is closed from 15 October 2024 to 14 October 2026 (dates subject to change).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property accepts major credit cards, debit cards and cash.

Also known as

Arrow Private Hotel
The Arrow Private Hotel
The Arrow Hotel Hotel
The Arrow Hotel Arrowtown
The Arrow Hotel Hotel Arrowtown

Frequently asked questions

Is The Arrow Hotel currently open?
This property is closed from 15 October 2024 to 14 October 2026 (dates subject to change).
Does The Arrow Hotel offer free cancellation for a full refund?
Yes, The Arrow Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Arrow Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Arrow Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Arrow Hotel?
Check-in start time: 2 PM; check-in end time: 10 PM. Check-out time is 10 AM.
Is there an on-site casino at The Arrow Hotel?
No, this hotel doesn't have a casino, but Skycity Queenstown Casino (18-min drive) and SKYCITY Wharf Casino (18-min drive) are both nearby.
What is there to do at The Arrow Hotel and nearby?
Have fun during the warmer months with activities such as mountain biking. Additional recreation nearby includes hot springs. Enjoy amenities such as a picnic area and a garden.
What's the area around The Arrow Hotel like?
The Arrow Hotel is a short 7-minute walk from Arrowtown Chinese Settlement and 11 minutes' walk from Crown Range.

The Arrow Hotel Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Poor

Hotel dishonoured our booking at short notice
We were contacted by Customer Service at Hotel.com 2 days before our stay at Arrow Hotel to inform us that Arrow hotel is unable to honour our confirmed booking but gave no clear reason other than its closed. We are very disappointed with this outcome especially when we are not told clearly why after confirming our booking, it is cancelled at short notice.
Lim C, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Don, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Poor Service all round
This place has closed. You know this. Completely ridiculous asking us to rate check in and our stay when you are aware that hasn’t happened.
Carol, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location with easy walk into Arrowtown. Really big room with lovely outlook towards river.
Sascha, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful rooms and views!
Estelle, 4-night trip
Verified Expedia guest review

8/10 Very good

David, 4-night trip
Verified Wotif guest review

10/10 Exceptional

Amazingly comfortable stay!!
Amazingly comfortable and well designed units with nice views and a stroll grom Arrow Town. Arrow Town has several great eating optiins. Handy location not too far by car from skiing resorts. Highly recommended!
Jorge, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay away from the hustle & bustle of Queenstown.
Carol, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Architecturally designed, meticulously thought-out and maintained, close enough to the historic charms of Arrowtown, and far enough away to enjoy the almost exclusive privacy, and tranquil environs. We will return to this special accommodation and location.
Anthony, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Yongsam, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location
Greg, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic Property
Excellent location within walking distance of everything in Arrowtown and super close to Queenstown. Very peaceful. Beautiful suite and exterior property. Able to do laundry on site. Borrowed kayaks from the owners to paddle Lake Hayes. Highly recommend.
Lisa, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Ruddi, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful and perfect stay! Staff was wonderful, location excellent and room clean and modern. Would definitely stay here again.
Deborah, 2-night trip
Verified Expedia guest review

10/10 Exceptional

You will not be disappointed. This is a real gem - will definitely be back! Thanks so much!
Aynsley, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

A great place to stay in Arrowtown
It was a great stay. The owner gave us a free upgrade for a night as it had become available. The room was amazing! We then moved to our originally booked room for the 2nd night which was also really good. The views from the entire place was fantastic! And very convenient location to the main strip of arrowtown as well.
Kunnal, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wow! what a great location, So close to Arrowtown, but so secluded and quiet. Arrowtown is a hidden gem and still so convenient to Queenstown.
Alvin, 2-night romance trip
Verified Wotif guest review

10/10 Exceptional

Wei, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Christmastime ✨️❤️
Carol, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Go on spoil yourself
If you want to spoil yourself this is the place to do so. Beautifully appointed with high quality finishes is just a small part of this accommodation. The views out the floor to ceiling wall to wall windows is amazing and so well done that you are not overlooked by the other apartments. A short 10min stroll along a path, which follows beside the fast flowing creek, leads you into picturesque Arrowtown. My husband and I highly recommend the Arrow private hotel. Go on, spoil yourself you won't regret it.
Fabulous view from our apartment
Nina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A quiet, restful place to stay. Good covered parking and an easy 5min walk to the Arrowtown Main Street. Really enjoyed our stay.
Steve, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Was welcomed by Dana late in the evening and he even dropped me into town as I was super starving! Recommend.
Marinus, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

great time
Jerome, 1-night trip
Verified Wotif guest review