Holiday Inn Queenstown Frankton Road, an IHG Hotel

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Room, Multiple Beds, Lake View | Room
Premium Room, 2 Double Beds, Lake View | Room
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Overview of Holiday Inn Queenstown Frankton Road, an IHG Hotel

Holiday Inn Queenstown Frankton Road, an IHG Hotel

4.0 star property
4-star hotel in Queenstown with restaurant and bar/lounge

8.2/10 Very good

839 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is AU$203
Price available on 10/10/2022
Map
594 Frankton Road, Queenstown, 9348
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Ski storage
  • 24-hour fitness center
  • Sauna
  • Free use of bicycles
  • Self parking
  • Spa tub
  • 24-hour room service
  • Conference center
  • Business center
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

About this area

Getting around

  • Queenstown Intl. Airport (ZQN) - 5 min drive

Restaurants

  • Rata Dining - 5 min drive
  • 1876 - 5 min drive
  • The Exchange - 5 min drive
  • Caribe Latin Kitchen - 5 min drive
  • Kappa Japanese Cuisine - 5 min drive

About this property

Holiday Inn Queenstown Frankton Road, an IHG Hotel

4-star hotel by the lake
At Holiday Inn Queenstown Frankton Road, an IHG Hotel, you can look forward to a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the hot tub. The onsite British cuisine restaurant, Seasons Restaurant + Bar, features al fresco dining and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), free bicycle rentals, and self parking (surcharge)
  • Wedding services, a vending machine, and luggage storage
  • A 24-hour front desk, a computer station, and a porter/bellhop
  • Guest reviews say good things about the dining options, breakfast, and helpful staff
Room features
All guestrooms at Holiday Inn Queenstown Frankton Road, an IHG Hotel include comforts such as 24-hour room service and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning. Guest reviews highly rate the comfortable rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/closets, outdoor play area, and refrigerators

Languages

Chinese (Mandarin), English, French, German, Korean, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 75 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (NZD 15 per day)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snowboarding nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Ski storage

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • Spa tub
  • Sauna

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Korean
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Seasons Restaurant + Bar - This restaurant specializes in British cuisine and serves breakfast, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of NZD 27 per person (approximately)
  • Credit card charges are subject to an extra charge of 2 percent

Parking

  • Uncovered self parking costs NZD 15 per day
  • RV/bus/truck parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Goldridge Queenstown
Holiday Inn Queenstown Frankton Road Hotel
Goldridge Resort Queenstown
Goldridge Hotel Queenstown
Holiday Inn Frankton Road Hotel
Holiday Inn Frankton Road

Frequently asked questions

Does Holiday Inn Queenstown Frankton Road, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Queenstown Frankton Road, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn Queenstown Frankton Road, an IHG Hotel?
As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Queenstown Frankton Road, an IHG Hotel on 10 Oct 2022 start from AU$203, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Queenstown Frankton Road, an IHG Hotel?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Holiday Inn Queenstown Frankton Road, an IHG Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Holiday Inn Queenstown Frankton Road, an IHG Hotel?
Yes. Self parking costs NZD 15 per day. RV/bus/truck parking is available.
What are the check-in and check-out times at Holiday Inn Queenstown Frankton Road, an IHG Hotel?
You can check in from 2:00 PM - midnight. Check-out time is 10 AM.
Is there an onsite casino at Holiday Inn Queenstown Frankton Road, an IHG Hotel?
No, this hotel doesn't have a casino, but SKYCITY Wharf Casino (5-min drive) and Skycity Queenstown Casino (5-min drive) are both nearby.
What is there to do at Holiday Inn Queenstown Frankton Road, an IHG Hotel and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes segway rentals. Relax in the spa tub or enjoy the use of other amenities, which include a 24-hour fitness center and a sauna. Holiday Inn Queenstown Frankton Road, an IHG Hotel also has a picnic area and a garden.
Are there restaurants at or near Holiday Inn Queenstown Frankton Road, an IHG Hotel?
Yes, Seasons Restaurant + Bar offers alfresco dining and British cuisine. Nearby restaurants include Rata Dining (2.3 mi), 1876 (2.4 mi), and The Exchange (2.4 mi).

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

8.6/10

Staff & service

8.3/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Very good

LAWRENCE, 3-night trip
Verified Hotels.com guest review

8/10 Very good

It was a lovely hotel and the staff were very good. Rooms were basic but comfortable
The view from our room was gorgeous
William, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great. Loved it
Praneet, 2-night trip
Verified Hotels.com guest review

6/10 Good

Okay but a little dated
We got a room with a view and that’s probably the only good thing about it. The place needs a good update - very dated. We called about our heater not working and no one turned up to have a look, thank God for the electric blanket. The room is so small. The breakfast place and area was really good and we enjoyed the dinner at the restaurant. Room was probably the one that disappointed us. We stayed couple of places in NZ for 3 weeks and i should say this one is the worse.
Martin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff and fantastic location
Brendan, 4-night family trip
Verified Wotif guest review

6/10 Good

Breakfasts were good. Room carpets not the cleanest. Staff not knowledgeable about where ski bus would pick us up. No satelite TV to watch the rugby or movies. No facilities to plug in chromecast.
peter, 3-night family trip
Verified Expedia guest review

8/10 Very good

Kirk, 1-night trip
Verified Expedia guest review

8/10 Very good

Nice and quiet. Good view of the lake. Lovely hotel staff. No daily housekeeping unless asked... Not sure if it's covid-related, but it would be nice to at least get the trash out everyday. Buffet breakfast was ok. Nothing particularly exciting. Same thing every day.
4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Easy parking and nice staff
Susan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

We had the best experience staying here. The staff were fabulous and friendly, the breakfast was delicious, and the room was perfect. Thank you so much, we will be back!
Sarah, 3-night family trip
Verified Wotif guest review