Xoza Hotel Urban Escape

Hotel with indoor pool, near Plaza Las Americas

Choose dates to view prices

Sun, Apr 5
Mon, Apr 6
April 2026
May 2026
When you stay at Xoza Hotel Urban Escape, you'll be within a 10-minute drive of Ultramar Ferry Puerto Juárez and Plaza Las Americas. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the indoor pool. Also, Puerto Cancun Marina Town Center and Langosta Beach are within a short drive.
Very good

Popular amenities

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
  • Gym

Main amenities (9)

  • Daily housekeeping
  • Near the beach
  • Indoor pool
  • 24-hour fitness center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Banquet hall

Feel at home (6)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Elevator
  • Digital TV service
  • Free self parking
$54 nightly
$70 total
Mar 23 - Mar 24
Total with taxes and fees

Room options

Showing 3 of 3 rooms
Shower, hair dryer, towels, soap
In-room safe, free WiFi, bed sheets
Comfort Room | In-room safe, free WiFi, bed sheets
Comfort Room | In-room safe, free WiFi, bed sheets

Comfort Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
Shower, hair dryer, towels, soap
Superior Double Room | In-room safe, free WiFi, bed sheets
Superior Double Room | In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets

Superior Double Room

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
Shower, hair dryer, towels, soap
In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets
Deluxe Room | In-room safe, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Lopez Portillo, Cancun, QROO, 77513

What's nearby

  • Mercado 28 - 13 min walk - 1.1 km
  • Mercado 23 - 15 min walk - 1.3 km
  • Las Palapas Park - 19 min walk - 1.6 km
  • Plaza 28 - 19 min walk - 1.6 km
  • Cancun Mall - 4 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive
  • Tulum Intl. Airport (TQO) - 150 min drive

Restaurants

  • ‪El Pocito - ‬7 min walk
  • ‪Las Tortas de Cochinita - ‬4 min walk
  • ‪CLIPPER IV. El Popular Chino Chavez - ‬6 min walk
  • ‪Azadero "El Pook Chuuk" Cancun - ‬8 min walk
  • ‪La Loteria - ‬6 min walk

About this property

Xoza Hotel Urban Escape

When you stay at Xoza Hotel Urban Escape, you'll be within a 10-minute drive of Ultramar Ferry Puerto Juárez and Plaza Las Americas. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the indoor pool. Also, Puerto Cancun Marina Town Center and Langosta Beach are within a short drive.

At a glance

Hotel size

    • 42 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite garage

Other information

    • Smoke-free property
    • No alcohol served onsite

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–11:00 AM
  • Free daily reception

What to do

  • Pool table
  • Beach nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk

Facilities

  • Garden
  • 24-hour fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces

Room amenities

Be entertained

  • 50-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Window screens

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 50+ Mbps)

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

XOZA CANCUN Distinctive Hotels Hotel
XOZA CANCUN Distinctive Hotels CANCUN
XOZA CANCUN Distinctive Hotels Hotel CANCUN

Frequently asked questions

Is there a pool at Xoza Hotel Urban Escape?

Yes, there's an indoor pool.

Are pets allowed at Xoza Hotel Urban Escape?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Xoza Hotel Urban Escape?

Yes, there's free self parking.

What are the check-in and check-out times at Xoza Hotel Urban Escape?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Xoza Hotel Urban Escape?

No, this hotel doesn't have a casino, but PlayCity Casino (4-min drive) and Royal Yak Casino and Sports Book (5-min drive) are both nearby.

What is there to do at Xoza Hotel Urban Escape and nearby?

Xoza Hotel Urban Escape has an indoor pool and a 24-hour fitness center, as well as a garden.

What's the area around Xoza Hotel Urban Escape like?

Xoza Hotel Urban Escape is in Downtown Cancun, a short 19-minute walk from Mercado 23 and 19 minutes' walk from Plaza 28.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Xoza Hotel Urban Escape Reviews

8.4

Very Good

9.2

Cleanliness

8.0

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Verified

10/10 Exceptional

Beautiful place to stay.
Dmitrijs, 6-night trip
Verified

10/10 Exceptional

Easy to deal with and minimalist 😍
Jizel Marie, 2-night trip
Verified

8/10 Very good

Beside the no water for a day it was good
SANDRA, 3-night trip
Verified

6/10 Good

They offered no toiletries and not hot water in the shower. Very simple. I wouldn't go again.
Sebastiano, 1-night trip
Verified

10/10 Exceptional

It’s a very new property and didn’t have all the amenities ready.
Virginia, 2-night trip
Verified

2/10 Poor

No hot water, flooding issues and the staff left for the night without providing help.
Jason, 4-night trip
Verified

2/10 Poor

Nothing
Jarell M, 3-night trip
Verified

6/10 Good

The room felt confined, lack of windows and no full length mirror. The water did not work for a full day. The property was clean and what helped the inconvenience was the hospitality.
Idanet, 4-night trip
Verified

4/10 Fair

Hotel staff was excellent. Property was brand new and clean. The free breakfast is cold ham and sliced bread. Cheap, fake orange juice. The Gym was nice but no AC. Very bad and inconvenient location. Very limited dining in the area and nk where to eat inside with AC. Broken waterlines inside the walls.....new construction. No towels in the pool..No paper towels to dry hands in public restrooms. Lobby is extremely hot and not properly climate controlled. No ventilation fan in bathroom.
Jordan Keith, 3-night trip
Verified

10/10 Exceptional

Si!!! GENIAL!!!!!!!
Vladimir, 1-night trip
Verified

10/10 Exceptional

Todo bastante bien. El hotel es nuevo y las instalaciones están bastante bien. Hay detalles que mejorar. Hay espacio para trabajar, pero no hay silla, tuve que bajar por una del lobby. El muro del baño es de tablaroca y colocaron cosas con taquetes normales y las cosas se cuelgan, deben ser taquetes para tablaroca. Son detalles que no afectan la estadía pero que harían mejor la estadiam En mi próximo viaje, ahí me voy a volver a quedar.
Adrian, 1-night trip
Verified

10/10 Exceptional

Muy bueno, bonito y barato. El desayuno puede mejorar.
Rene, 1-night trip
Verified

10/10 Exceptional

Habitación limpia y cómoda
Aracely, 1-night trip
Verified

10/10 Exceptional

Excelente amenidades para un hotel boutique. En general el staff fue muy amable y el hotel estaba muy limpio.
Roberto, 1-night trip
Verified

8/10 Very good

Tudo muito bom, apenas o café da manhã que não tinha muita opção, poderiam pensar em fazer um café da manhã com opções mexicanas, seria uma ótima experiência para os hóspedes.
e, 3-night trip
Verified

10/10 Exceptional

Talvez ampliar la variedad de huevos en el desayuno
María José, 4-night trip
Verified

10/10 Exceptional

Muy limpio y organizado, recomendado
Lorena, 6-night trip
Verified

10/10 Exceptional

Todo muy limpio y excelente atención del personal
Alondra Yudith, 4-night trip
Verified

10/10 Exceptional

とてもきれいなホテルでした！
Toshihide, 2-night trip
Verified

8/10 Very good

La habitación era prácticamente nueva o recién renovada, de hecho cuando nos hicieron limpieza el primer día metieron un buró nuevo que no estaba cuando llegamos, todo en perfecto estado y muy limpio
José, 3-night trip
Verified

6/10 Good

Poco eqiipaso
Cristobal, 1-night trip
Verified

6/10 Good

Hotel medianito

Hotel bastante mediano, desayuno horrible pero el cuarto limpio. Muy básico, para lo que es, simplemente dormir. Me gustó que tuviera Netflix.
eber, 2-night trip
Verified

8/10 Very good

Frente a una gasolinera y tienda Oxxo
Alex, 1-night trip
Verified

6/10 Good

No hacen limpieza
Esau, 2-night trip
Verified

8/10 Very good

Instalaciones limpias, buena atención
Emily, 1-night trip