Nizuc Resort and Spa

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Beach
Beach
Beach
Infinity pool

Overview of Nizuc Resort and Spa

VIP Access

Nizuc Resort and Spa

5.0 star property
Upscale beachfront aparthotel with spa, near Costa Occidental de Isla Mujeres National Park

9.6/10 Exceptional

990 verified Hotels.com guest reviews

Guests rated location

  • Quiet191 positive mentions
  • Safe179 positive mentions
  • Dining options107 positive mentions
  • Convenient55 positive mentions
  • Transport50 positive mentions

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is AU$1,219
Price available on 13/7/2022
Map
Punta Nizuc, Blvd. Kukulcan Km.21 - 260, Cancun, QROO, 77500
Main amenities
  • 274 apartments
  • Daily housekeeping
  • On a private beach
  • 6 restaurants and 2 poolside bars
  • 4 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Health club
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Connecting/adjoining rooms available
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays
  • Sheets and towels washed at 60°C
  • Follows industry sanitisation guidelines

Choose dates to view prices

About this area

What's nearby

  • In Zona Hotelera
  • Costa Occidental de Isla Mujeres National Park - 2 min walk
  • Delfines Beach - 39 min walk
  • Cancún Underwater Museum (Punta Nizuc) - 1 min drive
  • Ventura Park Cancun - 5 min drive
  • Maya Cancun Museum - 5 min drive
  • El Rey Ruins - 5 min drive
  • Ballenas Beach - 6 min drive
  • Aquaworld - 7 min drive
  • Marlin Beach - 8 min drive
  • La Isla Shopping Mall - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive
  • Airport shuttle (surcharge)

About this property

Nizuc Resort and Spa

Placing you just a 5-minute drive from Delfines Beach, Nizuc Resort and Spa offers a private beach where you can enjoy beach umbrellas, yoga, and beachside drinks. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Cafe de la Playa, one of 6 restaurants, serves international cuisine and is open for breakfast. 2 poolside bars and a free kid's club are other highlights, and apartments offer up nice touches like deep soaking tubs, iPod docks, and Select Comfort beds with Egyptian cotton sheets. Fellow travelers love the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Property is kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets allowed (dogs only, 1 per room, up to 26 lbs)*
  • Restrictions apply*
  • Food and water bowls available

Property amenities

Beach

  • Private beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 5 outdoor pools
  • Sun loungers
  • Umbrellas
  • Spa tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Spa treatment rooms
  • Reflexology
  • Thai massages
  • Facials
  • Manicures and pedicures
  • Hot stone massages
  • Deep-tissue massages
  • Body wraps
  • Prenatal massage
  • 18 treatment rooms
  • Sports massage

Internet

  • Free WiFi

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service

Family friendly

  • Children stay free
  • Free supervised childcare
  • Free children's club
  • Free crib/infant bed
  • Children's pool

Food and drink

  • Espresso maker

Dining

  • Buffet breakfast available for a fee daily 7 AM–noon: MXN 915 for adults and MXN 457.50 for children
  • 6 restaurants
  • 2 poolside bars, 4 bars/lounges and 1 beach bar
  • Minibar
  • Room service available

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Select Comfort bed
  • Bed sheets provided
  • Egyptian cotton sheets

Bathrooms

  • Separate bathtub and shower
  • Rainfall showerhead
  • Deep soaking bathtub
  • Hair dryer
  • Slippers
  • Designer toiletries
  • Bathrobes

Entertainment

  • 47-inch flat-screen TV with cable/satellite service
  • iPod docking station
  • Pay movies

Outdoor areas

  • Balcony
  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Computer station
  • Conference center (8234 square feet of space)

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • MXN 3055 per pet per stay
  • 1 per room (up to 26 lbs)
  • Welcoming dogs only
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • In-room accessibility
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Laptop-compatible safe

Location highlights

  • Near the ocean
  • Near the sea
  • On the waterfront
  • Next to a golf course
  • Near the airport

Things to do

  • 18 holes of golf
  • Health club
  • 2 outdoor tennis courts
  • Scuba diving on site
  • Yoga classes on site
  • Tennis on site
  • Boat tours on site
  • Aerobics classes on site
  • Beach yoga on site
  • Tennis lessons on site
  • Snorkeling on site
  • Pilates classes on site
  • Kayaking on site
  • Theme parks nearby
  • Skydiving nearby
  • Golf nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 274 rooms
  • Built in 2013
  • Individually decorated
  • Individually furnished
  • Connecting/adjoining rooms avaliable

Restaurants on site

  • Cafe de la Playa
  • Ramona
  • Ni
  • La Punta Lounge and Grill
  • Terra Nostra

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Nizuc Resort and Spa is listed in the 2021 Travel + Leisure 500.
The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 915 for adults and MXN 457.50 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of MXN 3055 per pet, per stay

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 12 years old are not allowed in the spa tub

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Nizuc
Nizuc Cancun
Nizuc Resort
Nizuc Resort Cancun
Nizuc Resort Spa
Nizuc Resort Spa
Nizuc Resort and Spa Cancun
Nizuc Resort and Spa Aparthotel
Nizuc Resort and Spa Aparthotel Cancun

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.8/10

Cleanliness

9.7/10

Staff & service

9.5/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

This is a resort!
This a beautiful resort and probably the best customer service I have ever received. Will be coming back
Daniel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Invasion
The trip was incredible and the staff was very attentive. We rented garden villa and encountered ants indoors. We were moved to a matching villa within 30 minutes by the butler. So, issues will always happen however what’s the resolve and that was impressive.
George, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

RAUL, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect
Excellent stay! Everything was sparkling clean and staff were extremely helpful and friendly.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing resort with friendly and helpful staff
Allison, 5-night trip with friends
Verified Expedia guest review

4/10 Fair

Trevor Timothy, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Adamo, 5-night trip
Verified Expedia guest review

6/10 Good

Yuliya, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Marcos, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect! 5 star experience and will be back soon!
christopher, 6-night romance trip
Verified Expedia guest review