23-25 Hang Thiec Street, Old Quarter, Hanoi, 100000
What's nearby
Hanoi Old Town Night Market - 5 min walk
St. Joseph's Cathedral of Hanoi - 8 min walk
Hoan Kiem Lake - 8 min walk
Thang Long Water Puppet Theatre - 9 min walk
Hanoi Opera House - 20 min walk
Getting around
Hanoi (HAN-Noi Bai Intl.) - 45 min drive
Hanoi Long Bien Station - 5 min drive
Hanoi Gia Lam Station - 17 min drive
Hanoi Railway Station - 18 min walk
Airport shuttle (surcharge)
Restaurants
Xôi chè Bà Thìn - 1 min walk
Phở Gà Đặc Biệt - Hàng Điếu - 2 min walk
Hong Hoai's Restaurant - 1 min walk
Countryside Restaurant - 2 min walk
Phở Gà - Hàng Hòm - 3 min walk
About this property
Hotel Chateau de Hanoi
Hotel Chateau de Hanoi offers a great location, putting you within a short 10-minute walk of Hanoi Old Town Night Market and Hoan Kiem Lake. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy. Other highlights at this luxurious hotel include a bar/lounge and a snack bar/deli.
Languages
English, Vietnamese
At a glance
Hotel size
90 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 1:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 15
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired internet access in rooms
Parking
No on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free full breakfast each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Private dining
Free daily reception
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Outlet covers
What to do
Discount at nearby fitness centre
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
Safe-deposit box at front desk
Library
Bike parking
Full-service spa
Massage/treatment rooms
Lockers available
Banquet hall
Accessibility
Lift
Lift door width (centimetres): 90
Wheelchair-accessible path to lift
Accessible airport shuttle
Height-adjustable showerheads
Grab bar in shower
Shower grab bar height (centimetres): 60
Roll-in shower
Roll-in shower width (centimetres): 60
Tile flooring in room
Hardwood flooring in room
Room amenities
Be entertained
32-inch Smart TV
Home comfort
Air conditioning and heating
Minibar
Electric kettle
Bathrobes and slippers
Children's slippers
Window screens
Laundry detergent
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Pillow-top mattress
What to enjoy
In-room massage
Separate sitting area
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices)) and free wired Internet
Free local calls
Desk chair
Electrical adapters/chargers
Food and drink
Meal delivery service
Free bottled water
High chair
Free tea bags/instant coffee
More
Daily housekeeping
Connecting/adjoining rooms available
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of VND 450000 per vehicle (one-way. Maximum occupancy 4)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January.
Also known as
Hanoi Le Chateau Hotel
Hanoi Le Chateau Hotel Spa
Hotel Chateau de Hanoi Hotel
Hotel Chateau de Hanoi Hanoi
Hotel Chateau de Hanoi Hotel Hanoi
Frequently asked questions
Does Hotel Chateau de Hanoi offer free cancellation for a full refund?
Yes, Hotel Chateau de Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Chateau de Hanoi?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Chateau de Hanoi?
Sorry, there's no on-site parking at Hotel Chateau de Hanoi.
Is an airport shuttle service offered by Hotel Chateau de Hanoi?
Yes, an airport shuttle is available. The charge is VND 450000 per vehicle one-way.
What are the check-in and check-out times at Hotel Chateau de Hanoi?
Check-in start time: 2:00 PM; check-in end time: 1:30 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Chateau de Hanoi and nearby?
Hotel Chateau de Hanoi has a spa.
Are there restaurants at or near Hotel Chateau de Hanoi?
Yes, there's an on-site restaurant.
What's the area around Hotel Chateau de Hanoi like?
Hotel Chateau de Hanoi is a short 8-minute walk from Hoan Kiem Lake and 5 minutes' walk from Hanoi Old Town Night Market.
Hotel Chateau de Hanoi Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
25 Jan 2025
Great spot
Great location, exceptional service, wonderful stay.
Erik
Erik, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Jan 2025
One of best hotels in Hanoi
It’s absolutely fantastic to stay at the hotel, the hotel location is very convenient to the attractions and restaurants, we enjoyed so much. Besides that, we received the courtesy, friendly and professional services from every member of the hotel. Thank You
Tam
Tam, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 Jan 2025
Highly recommended!
Really nice hotel, located in a great spot in the old quarter.
The team here are really helpful, nothing is too much trouble for them. They arranged a cruise on ha long bay for us and even our onward travel after we had been signed out for a day.
MARK
MARK, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Jan 2025
Ali
Ali, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Jan 2025
A must-stay!
I would highly recommend this Hanoi hotel. Staff were amazing; they offered all services to make our stay comfortable and enjoyable. The location was perfect and offered a quiet refuge to the hustle and bustle of central Hanoi living and yet all aspects of the old quarter began right out our front door.
Rebecca
Rebecca, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jan 2025
Great stay
Amazing stay and staff, specially Tony who was very attentive and helpful.
Great location in the heart of Hanoi, very top hotel!
Gabriela
Gabriela, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Dec 2024
H
H, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Dec 2024
Great, but more boudoir than chateaux!
Our room was small but serene and stylish. Front desk staff were super amenable; thank you Lana. Not quite the 5-Star it claims to be, but we would happily stay again.
Marc
Marc, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
Great service, great location. Allowed us to return and use their facilities and store our luggage days after checking out.
Adam
Adam, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Oct 2024
Location was great and the hotel staff was amazing!!
Mayra
Mayra, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 Oct 2024
Charming Old Quarter hotel
Charming boutique hotel in the Old Quarter with a lovely rooftop restaurant. The staff is extremely friendly and helpful, and the spa service was great. The immediate area has great food options, with many attractions within easy walking distance.
william
william, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Oct 2024
Perfect hotel,professional running!
paramjeet
paramjeet, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Oct 2024
A very nice hotel in the Old Quarter of Hà Nội. Well presented. Very clean and spacious room with a comfortable bed. An excellent breakfast option with both local and western options. Overall a very good stay and will certainly consider next time.
Naveena
Naveena, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 Oct 2024
It was a clean and friendly hotel. Quite convenient walking distance to Hoan Kiem Lake. Two areas for improvement - 1. air conditioning is weak and you may be sweating in the room even with AC on at full power for hours. 2. Breakfast just wasn't very good compared to other hotels. We skipped the second day to go eat out instead. Other than that, it was a good stay.
David
David, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 Oct 2024
Right in the heart of old quarter, staff was great!
Jimmy
Jimmy, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 Sept 2024
We love the hotel, very nice and comfortable, amazing staff and helpful, feel very welcome
Anne
Anne, 2-night trip
Verified Hotels.com guest review
2/10 Poor
28 Sept 2024
The room is not the same in pictures when I book. I booked Executive suite but they give me the Suite Juniors.
Binh
Binh, 5-night trip with friends
Verified Expedia guest review
8/10 Very good
26 Sept 2024
Pretty good, upgraded property. excellent breakfast with attentive wait staff. front desk staff was also very friendly and helpful. everyone went out of their way to help and make our stay comfortable. It is located in old quarter part of the city. Streets are very crammed and crowded, in all fairness, this was expected and good to experience, but it did feel inconvenient and uncomfortable after a while.
Ozgur
Ozgur, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 Sept 2024
Staff is very useful and friendly
K. Alberto
K. Alberto, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
17 Sept 2024
Enjoyed our stay. Staff was very friendly and helpful. Hotel was nice and clean. Breakfast was served every morning and was very good. I didn’t like that they only gave us one room key and every time we left the AC would shut off so we would come back to a room that was extremely hot. There was minimal AC in the lobby, no AC in the elevator or the hallways so it was always hot coming or going from our rooms.
cindy
cindy, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
16 Sept 2024
Very clean, close to amenities and quiet.
K. Alberto
K. Alberto, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 Sept 2024
The hotel is new and has beautiful decor based on a blend of Vietnamese and French influences. The staff were friendly and engaging. Hanoi has been a memorable experience, and the Le Chateau hotel was a big reason for that.
Malachy
Malachy, 9-night trip
Verified Expedia guest review
10/10 Exceptional
1 Sept 2024
great!
Eiju
Eiju, 1-night trip
Verified Expedia guest review
8/10 Very good
28 Aug 2024
I booked this hotel because I read there was a sauna and steam room only to find out this was not the case. The spa was still being constructed. The staff were very accommodating and the owner (Mr Thomas) upgraded me to the presidential suite which very kind of him. He also discounted my beverage. The breakfast was amazing. I just recommend that customers be very careful because what is advertised in hotel booking sites is not always the case on arrival. All things considered, the room and comfort is great. I still would stay again once everything is working as advertised on the booking site (Expedia).
grant
grant, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 Aug 2024
Bice vibe, good facilities, but need more food options for breakfast