I have nothing but praise for this hotel. I've stayed at many hotels in various countries, but this one stands out as one of the most memorable. It had everything we needed: 24/7 accessible service, a quiet and comfortable environment, a kitchen, a washing machine, a great location, and easy access to public transport, all at a very reasonable price. The concierge was helpful keeping my parcel safe before my arrival. I would definitely stay at this property again if I travel to Melbourne again.