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Hotel Sierra Resort Hakuba

4.0 star property
Mountain hotel with 2 restaurants, near Tsugaike Ski Resort
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sierra Resort Hakuba

Indoor spa tub
Indoor spa tub
Outdoor spa tub
Spa
Reception hall

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • 24/7 front desk
  • Ski facilities
  • Laundry facilities
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • Ski storage
  • Ski passes
  • Seasonal outdoor pool
  • Meeting rooms
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Garden
  • Reception fireplace

Feel at home (6)

  • Playground on-site
  • Fridge
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is AU$815
includes taxes & fees
10 Jan - 11 Jan 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Grand Twin Room, Non Smoking

Grand Twin Room, Non Smoking

Grand Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Premium bedding
Pillow-top bed
Down duvet
Blackout curtains
Bathrobes
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Double Room, Non Smoking

Grand Double Room, Non Smoking

Grand Double Room, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Premium bedding
Pillow-top bed
Down duvet
Blackout curtains
Bathrobes
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking

Junior Suite, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Premium bedding
Pillow-top bed
Down duvet
Blackout curtains
Bathrobes
  • 52 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Junior Suite, Non Smoking (4 Single Beds and 1 Sofa Bed)

Junior Suite, Non Smoking (4 Single Beds and 1 Sofa Bed)

Junior Suite, Non Smoking (4 Single Beds and 1 Sofa Bed)

Highlights

Air conditioning
Fridge
HDTV
Premium bedding
Pillow-top bed
Down duvet
Blackout curtains
Bathrobes
  • 52 sq m
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

Similar properties

Exterior

Courtyard by Marriott Hakuba

Onsen
Pet-friendly
Free parking
Free WiFi
9.0 out of 10, Wonderful, (172)
The price is AU$838
includes taxes & fees
5 Jan - 6 Jan 2025
Courtyard by Marriott Hakuba
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About the area

Map
14863-6 Hokujo, Kitaazumi-gun, Hakuba, Nagano, 399-9301

What's nearby

  • Tsugaike Ski Resort - 4 min drive
  • Hakuba Iwatake Ski Resort - 4 min drive
  • Hakuba Happo-One Ski Area - 7 min drive
  • Happo-one Adam Gondola - 8 min drive
  • Happo One Sakka Ski Lift - 8 min drive

Getting around

  • Hakuba Station - 9 min drive
  • Chikuni Station - 13 min drive
  • Nakatsuchi Station - 20 min drive

Restaurants

  • ‪岩岳スカイアーク Iwatake Sky Arc - ‬12 min drive
  • ‪ホワイトプラザ - ‬3 min drive
  • ‪Hakuba Mountain Harbor - ‬12 min drive
  • ‪THE CITY BAKERY - ‬12 min drive
  • ‪大法院 - ‬4 min drive

About this property

Hotel Sierra Resort Hakuba

When you stay at Hotel Sierra Resort Hakuba, you'll be a short five-minute drive from Hakuba Valley Ski Area and Tsugaike Ski Resort. Guests can indulge in massages, and メインダイニング, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights include a seasonal outdoor pool, a terrace and a garden.

Languages

English, Japanese

At a glance

Hotel size

  • 74 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • 2 restaurants

Travelling with children

  • Playground

What to do

  • Ski passes
  • Karaoke
  • Pool table
  • Ping pong
  • Ski area nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • 3 buildings/towers
  • Built in 1995
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

メインダイニング – This restaurant serves breakfast, lunch and dinner.
白馬飯店 – This restaurant specialises in Chinese cuisine and only serves dinner. Reservations are required. Open selected days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3300 per person

Children & extra beds

  • Cots/infant beds are available for JPY 1500 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from July to August

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards, mobile payments and cash.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Also known as

Sierra Hakuba
Sierra Resort Hotel Hakuba
Sierra Resort Hakuba Hotel Hakuba-Mura
Hotel Sierra Resort Hakuba
Hotel Sierra Resort
Sierra Resort Hakuba Hakuba
Hotel Sierra Resort Hakuba Hotel
Hotel Sierra Resort Hakuba Hakuba
Hotel Sierra Resort Hakuba Hotel Hakuba

Frequently asked questions

Is there a pool at Hotel Sierra Resort Hakuba?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hotel Sierra Resort Hakuba?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Sierra Resort Hakuba?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Sierra Resort Hakuba?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 10 AM.
What is there to do at Hotel Sierra Resort Hakuba and nearby?
Have fun with nearby winter activities such as skiing. Enjoy amenities such as a seasonal outdoor pool and a garden.
Are there restaurants at or near Hotel Sierra Resort Hakuba?
Yes, there are 2 on-site restaurants, featuring Chinese cuisine.
Does Hotel Sierra Resort Hakuba have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hotel Sierra Resort Hakuba like?
Hotel Sierra Resort Hakuba is located a short 1-minute walk from Hakuba Valley Ski Area.

Hotel Sierra Resort Hakuba Reviews

Reviews

9.4

Exceptional

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Jun, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Sarah, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We loved everything about our stay in Sierra. The location is in the middle of stunning forest, very close to ski slopes, lovely food options are available through the day. Nothing can be better than enjoying private onsen after a day of skiing. Lovelies stuff. We will definitely be back!
Jayson, 4-night romance trip
Verified Wotif guest review

10/10 Exceptional

Great property, staff and experience
Tariq, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Nice scenic location. Great service, complementary food and drink option throughout the day. Great private onsens as well.
Marcello, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Serene environment with unexpected services like complimentary beverages and snacks at the lounge and lobby
Norio, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

7-night trip
Verified Hotels.com guest review

10/10 Exceptional

The shuttle bus that stops at Sierra is limited, but is enough. Overall experience is very good, much better than other places I stayed at Hakuba.
Yuanze, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

My partner and I were absolutely blown away when we arrived at this property in the middle of a snow season. I can’t even describe it beauty. Everything was conveniently, with a light lunch/dinner provided at no charge. It was so nice to come home from a day at the slopes and eat amazing warm food! They also provide afternoon tea with wine, where you can overlook a gorgeous view. Complimentary private onsens was another highlight. The rooms were spacious, very clean and had heated floors. Transport to town and ski resorts was so easy, as was hitting ski gear. We will definitely be back!
Mia, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property. Wonderful breakfast and Onsen. Inccredibly relaxing.
Magdalena, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

We had a wonderful time! The property is beautiful and the bus is easy to get to dinner and back. We struggled with the room being a bit hot but overall would stay again.
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

A great place to stay. The shuttle to the door, close proximity to the snowfields, onsen when we returned from a day on the snow, welcome drinks each day, a hot soup or curry available on return and friendly staff who were very helpful made our stay outstanding. Definitely recommend.
Erin, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic property, quaint feeling, great amenities. The room is a bit dated and pillows and bed is rock solid hard. But the hotel has many other qualities that make up. The view of the natural surroundings is amazing. The Onsen private and non private was great. Staff tried really hard to make the best stay possible. Was nice to have a tea lounge to sit in daily, unlimited natural water and apple juice and some hot wine. They have a light snack canteen, that free until 8pm, at this point what’s the need for a convenience store everything is at your fingertips here. I had a great stay and can’t wait to come back again.
Christopher, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Best ski hotel I ever stayed. Every staff we encountered are warm and friendly. Private Onsen and breakfast is awesome as well. Tons of complimentary food/snacks/drinks across the property. 10/10 best experience.
Verified Expedia guest review

8/10 Very good

Really loved the incredibly welcoming and hospitable staff at the hotel who went out of their way to make us feel at home and make the stay as enjoyable as possible. Although the rooms are basic, the rest of the hotel has every modern comfort. The big downside is the location - the hotel is miles from the town so you're reliant upon taxis ($40 each way to dinner) and infrequent shuttle buses to the snow fields and town. This really made it very limiting so we mostly dined at the hotel restaurant as it was much easier than trying to wait for infrequent scheduled shuttles. The French fixed menu was excellent every time - with impeccable service. However, surprisingly both the service and quality of the Western a-la-carte menu (at the same restaurant) was much much lower and quite disappointing. Overall I enjoyed the hotel but would likely pick another next time simply due to the inconvenience of the location. If the frequency of the shuttle buses were doubled, that might encourage me to return. Either way, I'd like to pass on my sincere thanks to the staff for being so friendly and making the stay very enjoyable.
Verified Expedia guest review

10/10 Exceptional

Low density, comfortable and relaxing environment
Verified Expedia guest review

10/10 Exceptional

Great place to relax. My limited Japanese was not an issue with the English speaking staff. Went without a car but the free shuttle was awesome, was still able to get to town and back with no issues. The private onsens were amazing, and relaxing. The food was amazing! Lastly, the staff was the topping to the cake as I felt they were extremely accommodating and helpful, they made sure it was a stress free getaway.
2-night romance trip
Verified Orbitz guest review

8/10 Very good

This place is extremely relaxing. The surrounding is sublime and the onsen is one of the best I’ve seen. They pay kind attention to extras like free wine in the relaxing area and access to free small food items throughout the day for hungry guests. But it’s expensive. And for the expense I don’t think the room matches. It’s outdated and smells funky. Also the breakfast is okay, but does not vary by a single item on any day. Would I stay here again? Yes... as I was relaxed upon fully leaving. Would I give it 5?stars? Not unless they upgraded the rooms and breakfast
4-night family trip
Verified Expedia guest review

10/10 Exceptional

Alan, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Enjoyable stay.
Enjoyable stay with good service and amenities. We stayed for the snow season and the shuttle bus to and from the nearby train station on arrival and departure was welcome. The on-site ski gear hire was fantastic and handy. The room was modest, and adequate however, the curtains were thin and left sunlight filtering through early in the morning. Onsite restaurants were good as well as well as the nearby restaurant recommendations
Samuel, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

A terrific resort with service to match
Great well keot facility
Werner, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful special touches!
Excellent touches: lobby reception wine and simple Japanese afternoon snacks of curry, oden, and miso soup to be enjoyed on the outside patio after a full day of skiiing, lovely picturesque views from main areas of the lobby, fantastic and spacious indoor and outdoor onsen with chilled coffee chocolate milk available after the onsen, convenient storage house for skis and excellent punctual shuttle service. The breakfast selection was good and the private label Sierra jam of two flavors was incredible. Great access to a washer and dryer. The In House Japanese restaurant was delicious. Housekeeping did an excellent job. The only improvement I would mention is that our junior suite furnishings could use a refreshing. Otherwise the hotel is charming and had easy access to all the onsite amenities. The location is not within walking distance to any minimarts but there were enough offerings at the hotel.
Lisa, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommended! The resort was absolutely beautiful. It was really large with many segregated areas for tea/coffee, fireplaces, onsens, games rooms and the large garden area outside. The staff were so nice and helpful, they even went out of their way to drop us to a few places that weren’t on their included shuttle locations. After 4 nights, we didn’t want to leave!
Natalija, 1-night romance trip
Verified Expedia guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

8/10 Very good

Great Hotel
Great hotel , fab hot springs , noisy frogs 🐸
KEITH, 1-night business trip
Verified Hotels.com guest review