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Marillen Hotel

3.0 star property
3-star ski-in/ski-out hotel with ski storage, near Hakuba Happo-One Ski Area

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Marillen Hotel

Photo gallery for Marillen Hotel

In-room safe, desk, cots/infant beds, free WiFi
Exterior
Breakfast and dinner served
Room amenity
In-room safe, desk, cots/infant beds, free WiFi

Overview of Marillen Hotel

9.4 out of 10 Exceptional
9.4/10 Exceptional

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities
Map
4075 Hokujo, Hakuba, Nagano, 399-9301
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurants and bar/lounge
  • Free area shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Ski storage
  • Terrace
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
Feel at home
  • Cots/infant beds (surcharge)
  • Fridge
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Room (Quad, Forest View)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Double Room (Forest View)

  • Sleeps 2
  • 1 Double Bed

Double Room (Slope side)

  • Sleeps 2
  • 1 Double Bed

Room (Quad Slope side)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Triple Room (Slope side)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Triple Room (Forest View)

  • Sleeps 3
  • 3 Single Beds

About this area

Getting around

  • Chikuni Station - 11 min drive
  • Nakatsuchi Station - 22 min drive
  • Hakuba Station - 30 min walk
  • Free local area shuttle
  • Free train station pickup
  • Free train station drop-off

Restaurants

  • アンクル スティーブンス - 3 min walk
  • 蕎麦酒房膳 - 13 min walk
  • おひょっくり 八方本店 - 5 min walk
  • 万国屋 - 1 min walk
  • こいや - 2 min walk
Map

About this property

Marillen Hotel

Placing you only steps from Hakuba Happo-One Ski Area, Marillen Hotel has ski-in/ski-out access, allowing you more time for downhill skiing. Guests who don't want to hit the slopes can relax with a drink at the bar/lounge, and the restaurant is a nice spot to grab a bite to eat. Also, this hotel is 0.1 mi (0.1 km) from Hakuba Valley Ski Area and 3.1 mi (5 km) from Hakuba Goryu Ski Resort. Skiers will appreciate access to ski storage.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 15 rooms

Arriving/Leaving

  • Check-in time from 4 PM until 9:00 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7 AM - 10 PM
  • Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited
  • Free off-site parking within 328 ft

Transfers

  • Free train station shuttle*

Off-site

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7 AM–9 AM
  • Restaurant
  • Bar/lounge

Travelling with children

  • Free local shuttle

What to do

  • Ski-in/ski-out access
  • Downhill skiing
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Skydiving nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Terrace

Accessibility

  • Upper floors accessible by stairs only

Ski

  • Ski-in/ski-out access
  • Downhill skiing
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops

Room amenities

Home comfort

  • Heating

Sleep well

  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant serves breakfast and dinner.

Fees & policies

Renovations and closures

The property is closed between 1 April and 15 December.

Children & extra beds

  • Cots/infant beds are available for JPY 3500 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Property registration number 第H27 22−25号

Also known as

Marillen Hotel Hakuba
Marillen Hakuba
Marillen Hotel Hotel
Marillen Hotel Hakuba
Marillen Hotel Hotel Hakuba

Frequently asked questions

Is Marillen Hotel currently open?
The property is closed between 1 April and 15 December.
What are the cleanliness and hygiene measures currently in place at Marillen Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Marillen Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Marillen Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Marillen Hotel?
You can check in from 4 PM - 9:00 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Marillen Hotel and nearby?
Have fun with on-site winter activities such as downhill skiing.
Are there restaurants at or near Marillen Hotel?
Yes, there's an on-site restaurant.
Does Marillen Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Marillen Hotel like?
Marillen Hotel is a short 1-minute walk from Hakuba Happo-One Ski Area and 6 minutes' walk from Happo-one Adam Gondola.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Exceptional

This place was incredible! We loved our stay so much that we are going to visit again at a time we can stay at this hotel! The rooms were clean and comfortable, the slopes were right at the doorstep with a ski school for kids and sledding too. Transportation was available to take us to dinner at other places. The restaurant on site was exceptional, the breakfast was so good each day and then we had dinner with live music and had the most wonderful night. Highly recommend!
2-night family trip
Verified Expedia guest review

10/10 Exceptional

This is a wonderful, cozy, lovingly managed inn right on the slopes of Happo-One. Ski-in/ski-out access with a dry room to store gear in the basement. Fantastic German restaurant on the first floor, serves filling and delicious set breakfast daily that was included with our booking, and we had excellent dinners there two nights during our stay. Limited hours for lunch (disappointed they were closed for lunch on certain weekdays, but not sure if that is due to COVID or just their standard operations). The room we stayed in was large and comfortable, included a couch, and had a beautiful view of the slopes; it was much larger than other Japanese hotel rooms we have stayed in at similar price points. One of our favorite things about the room was the *actual* king size mattress, rather than 2 twins pushed together with a large sheet fitted over them (again, typical of other Japanese hotels we have stayed in). The one very minor complaint we had is the bathroom didn’t have a Japanese warmed toilet seat and bidet. Overall, there are so many features in this hotel that really make it a unique and welcoming place. The restaurant is decorated with the owner/manager’s personal family possessions from Germany, and the staff are genuinely friendly and invested in your experience. On a sunny afternoon after skiing, we sat out front on the benches and sipped draft beers while chatting with the manager and watching skiers pass by. This place is truly special and not your conventional hotel.
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Super cozy, delicious food, amazing location
Amazing breakfast and dinner at the hotel, amazing views of the mountain, and the location is perfect: you can honestly ski right to the hotel entrance from the Happo One slopes. The owners and staff are super friendly too.
Warren, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect
We had a fantastic stay at Marillen! Truly a great place to stay while in Hakuba. Ski-in/out made it ultra convenient for the slopes, apres-ski drinks on the terrace every afternoon was great, and the food at Bernd's Keller was outstanding. Will absolutely be staying here again!
Shinji, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quaint, rustic, classic. A European chateau ski in/ski out. Large room, simple bathroom, heated equipment room for warm and toasty boots in the morning. Naoko and Bernd were outstanding and run this hotel like a small bed and breakfast with all the personal touches! By far, were it not for them, this would be an average hotel. Absolutely eat at the hotel restaurant for dinner at least one night - our family of four all chose different entrees and they were all outstanding!
dave, 3-night family trip
Verified Expedia guest review

6/10 Good

Ski in/ ski out location on 1 of HappoOne red/bluetrail is great. The owners Bernd and Naoko are friendly and super helpful. Our room on level 2 & hotel has no lift, so the multiple walks up&down our room, esp after a full day skiing were exhausting. Face basin and shower share the same water control, bathroom & toilet were together so only 1 person can use at a time. The bad experience came from 1 junior waiter forgot to get some guests to sign for their apres ski bill, approached me asking if it was mine, which table i was sitting at etc, to which i said no, because I had signed mine earlier that afternoon. However, the events following that appeared he still doubted me & keeped reminding me to "sign for any coffee order you might have made", "pay for your food now at the cashier" (instead of adding it to room bill which I sign at end of session before i leave). An experience staff would have easily came to the conclusion that a family of 2 adults&2 kids, within 2.5 hours apres ski window, couldn't possible ate 2 serves of garlic bread, 2 fish&chips, 2 hot chocolates, 2 cocktails, 2 beers, then went on to consume 4 meat pies and a few other dishes and drinks which appeared on unsigned invoice. It was rathe insulting to me that he obviously implied that other bill was mine. This ruined my 7-day stay experience
7-night trip
Verified Expedia guest review

8/10 Very good

A wonderful boutique hotel, where both the owners and staff did that bit extra to help make our stay more enjoyable. The food was delicious and our room was warm and comfortable. We had a fabulous time at Marillen.
9-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful stay
Pristine location at the bottom of the beginners slope. Staff and owners are very lovely and helpful. Beds and blankets were fantastic.
Dylan, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

TAKANAO, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

SHOHEI, 1-night trip with friends
Verified Hotels.com guest review