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Hakuba Sunvalley Hotel

3.0 star property
Ski-in/ski-out hotel with free ski shuttle, near Hakuba Goryu Ski Resort

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At the foot of Hakuba Valley Ski Area, Hakuba Sun Valley Hotel Annex offers a family-friendly retreat with an arcade/game room and restaurant. Hit the slopes with ski-in/ski-out access, or relax in natural hot springs. With free in-room WiFi and perks like luggage storage and billiards/pool table, this hotel has something for everyone.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Non-smoking
  • Child-friendly activities

Main amenities (12)

  • Housekeeping once per stay
  • Ski-in/ski-out access
  • Restaurants
  • Breakfast available
  • Free ski shuttle
  • Ski rentals
  • Ski storage
  • Arcade/games room
  • Vending machine
  • Luggage storage
  • Limited hour front desk
  • Cross-country skiing

For families (6)

  • Children stay free
  • Private bathroom
  • Separate sitting area
  • Blackout curtains
  • Lift
  • In-room climate control (air conditioning)
The current price is AU$98
26 June - 27 June

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Family Suite, Non Smoking, Annex Building (Special Japanese-Western room)

Family Suite, Non Smoking, Annex Building (Special Japanese-Western room)

Family Suite, Non Smoking, Annex Building (Special Japanese-Western room)

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 3 Single Futons
  • Free Wi-Fi

View all photos for Superior Room, Non Smoking, Annex Building (Japanese-Western room)

Superior Room, Non Smoking, Annex Building (Japanese-Western room)

Superior Room, Non Smoking, Annex Building (Japanese-Western room)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Single Beds and 1 Single Futon
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking, Annex Building (Western-style room)

Twin Room, Non Smoking, Annex Building (Western-style room)

Twin Room, Non Smoking, Annex Building (Western-style room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Non Smoking, Annex Building (Western-style room)

Double Room, Non Smoking, Annex Building (Western-style room)

Double Room, Non Smoking, Annex Building (Western-style room)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Suite, Non Smoking, Annex Building (1505,Japanese-Western room)

Standard Suite, Non Smoking, Annex Building (1505,Japanese-Western room)

Standard Suite, Non Smoking, Annex Building (1505,Japanese-Western room)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Triple Room, Non Smoking (Main bldg with loft, Japanese Western)

Triple Room, Non Smoking (Main bldg with loft, Japanese Western)

Triple Room, Non Smoking (Main bldg with loft, Japanese Western)

7.0 out of 10
Good
(4 reviews)
  • Mountain view
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Comfort Room, Resort View

Comfort Room, Resort View

Comfort Room, Resort View

  • Resort view
  • Sleeps 6
  • 1 Large Single Bed, 1 Single Bed and 4 Single Futons
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Mountain view
  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Double Room

Family Double Room

Family Double Room

  • Mountain view
  • 30 sq m
  • Sleeps 2
  • 1 Large Single Bed and 1 Double Bed
  • Free Wi-Fi

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About the area

Map
26031 Kamishiro, Hakuba, Nagano, 399-9211

What's nearby

  • Hakuba Goryu Ski Resort - 1 min walk - 0.0 km
  • Chokoku-ji Temple - 12 min walk - 1.1 km
  • Hakuba Happo-One Ski Area - 5 min drive - 4.4 km
  • Hakuba Iwatake Ski Resort - 10 min drive - 8.9 km
  • Happo-one Adam Gondola - 11 min drive - 7.3 km

Getting around

  • Matsumoto (MMJ-Shinshu - Matsumoto) - 85 min drive
  • Hakuba Station - 8 min drive
  • Chikuni Station - 19 min drive
  • Nakatsuchi Station - 25 min drive
  • Free ski shuttle

Restaurants

  • ‪カフェテリア ハル - ‬13 min walk
  • ‪SOL Organic Café - ‬12 min walk
  • ‪虹屋丼丸 白馬店 Nijiya Donmaru - ‬3 min drive
  • ‪酒菜肴房 ゆきまる - ‬16 min walk
  • ‪Farm Hakuba Kitchen and Marche Nou Cafe - ‬14 min walk

About this property

Hakuba Sunvalley Hotel

  • Placing you only steps from Hakuba Goryu Ski Resort, Hakuba Sunvalley Hotel has ski-in/ski-out access, allowing you more time for downhill skiing, snowboarding and cross-country skiing. Free perks such as WiFi and self-parking mean that guests have more money for fun in the snow. Also, Hakuba Happo-One Ski Area and Hakuba 47 Winter Sports Park are within a short drive. Skiers will appreciate the free ski shuttle, along with access to ski storage and rentals.

At a glance

DONE

Hotel size

    • 25 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
    • Contactless check-in and check-out are available
    • Check-out time is 10:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • The front desk is open daily from 3:00 PM - 10:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in Half Board rates must check in by 6:30 PM to receive dinner.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Free off-site parking within 164 ft
    • Street parking available
DONE

Off-site

    • Free ski shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Taiwanese breakfast (surcharge) each morning 7:00 AM–8:30 AM
  • Hosted evening meals daily for a surcharge (reservations required)
  • Restaurant

Travelling with children

  • Children stay for free (see details)
  • Toys

What to do

  • Pool table
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Hot springs nearby

Services

  • Front desk (limited hours)
  • Luggage storage
  • Ski equipment hire
  • Ski storage
  • Snow sports gear

Facilities

  • Arcade/games room

Accessibility

  • Lift
  • Well-lit path to entrance

Ski

  • Ski-in/ski-out access
  • Free ski shuttle
  • Downhill skiing
  • Snowboarding
  • Ski storage
  • Ski hire
  • Ski lifts nearby
  • Ski runs nearby

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Slippers
  • Laundry detergent

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Fireplace
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Children's dinnerware
  • High chair
  • Free tea bags/instant coffee

More

  • Housekeeping once per stay
  • In-room safe
  • Local maps
  • Restaurant dining guide

Special features

Spa

There are hot springs open between 9:00 AM and 11:00 PM.

Dining

On-site venue – This restaurant serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Taiwanese breakfast is offered for an extra charge of approximately JPY 1500 for adults and JPY 1000 for children
  • Hosted evening meal costs JPY 4000

Pool, spa, & gym (if applicable)

  • Hot springs access available from 9:00 AM to 11:00 PM

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hakuba Sunvalley Hotel Hotel
Hakuba Sunvalley Hotel Hakuba
Hakuba Sun Valley Hotel Annex
Hakuba Sunvalley Hotel Hotel Hakuba

Frequently asked questions

Does Hakuba Sunvalley Hotel offer free cancellation for a full refund?

Yes, Hakuba Sunvalley Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hakuba Sunvalley Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Hakuba Sunvalley Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Hakuba Sunvalley Hotel?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 10:00 AM. Contactless social distancing and check-out are available.

What is there to do at Hakuba Sunvalley Hotel and nearby?

Have fun with on-site winter activities such as cross-country skiing and snowboarding. Additional recreation nearby includes hot springs. Hakuba Sunvalley Hotel also has an arcade.

Are there restaurants at or near Hakuba Sunvalley Hotel?

Yes, there's an on-site restaurant.

What's the area around Hakuba Sunvalley Hotel like?

Hakuba Sunvalley Hotel is located a short 9-minute walk from Chokoku-ji Temple.

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Reviews

Hakuba Sunvalley Hotel Reviews

8.4

Very good

8.4

Cleanliness

7.8

Amenities

8.8

Staff & service

7.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options were fantastic with a vast selection of European and Japanese options. (6 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

I LOVE HAKUBA SUN VALLEY HOTEL. From the second Kinoshita-san picked us up, the staff and management was not only attentive but extremely helpful and mindful of our needs. Next time I come to hakuba I will 200% be staying here again! MAHALO HAKUBA SUN VALLEY HOTEL
grant, 4-night trip
Verified

8/10 Very good

The rooms were very clean and beds were nice and firm no dips in the bed. The staff were very helpful and resolved transport issues to the train station
Murray, 5-night trip
Verified

6/10 Good

Very accommodating and family run. Daily meals were fantastic. Rooms and especially the lobby areas need a bit of an upgrade. Great location to the lift though.
Kyle, 3-night trip
Verified

10/10 Exceptional

A wonderful stay. Great people. Fantastic breakfast + dinner. Right on the IImari ski lift.
Osama, 4-night trip
Verified

10/10 Exceptional

Staff was very nice and very helpful. We arranged pick up and drop of from transportation hubs through them
Christian K, 6-night trip
Verified

10/10 Exceptional

Both Yuori and the other receptionist were very helpful and courteous during my stay. I injured myself skiing and Yuori was especially helpful with bags and transport.
Katherine, 1-night trip
Verified

8/10 Very good

Great location for skiing.
Simon, 5-night trip
Verified

6/10 Good

Friendly and helpful staff but not around as much as I would like. The rooms are quite outdated and bathroom was not great. Toilet was running loud for a while after flushing but understood the facilities are not up to date . The room was quite cold and not enough blankets. Beds are old and room is small but it was expected.
Andrea, 2-night trip
Verified

8/10 Very good

Terrific location and friendly staff

Great location next to Goryu ski resort. Easy to get to Echoland nd other ski resorts on the bus services. Staff were very friendly and helpful.
Brian, 5-night trip
Verified

8/10 Very good

Enjoy meals at the hotel!

Food was wonderful! Japanese style breakfast available and other delicious foods as well. Dinner had hot pot style dish as well as other buffet style foods.
Carolyn R, 3-night trip
Verified

10/10 Exceptional

I visited Hakuba Sun Valley with my partner and 2 children and we LOVED it! The location is amazing, directly opposite the chair lift, and the staff were helpful, friendly and attentive. We will definitely be staying here again next season!
Ross, 4-night trip
Verified

10/10 Exceptional

We had a wonderful stay. The staff were absolutely delightful and went out of their way to accommodate any requests including the dietary requirements of one person in our group. We were on the breakfast and dinner meal package and the options each day were fantastic, with a vast selection of European and Japanese options. One thing to note is that the hotel isn’t located in a town centre. Instead, it’s directly opposite a beginner lift in the Imori area, giving easy access to the slopes. The hotel itself is fairly basic, but it’s very clean and the staff more than make up for it with their warmth and helpfulness. There are free hot drinks in the foyer, an onsen, washing/drying facilities and the hotel will provide free transfers to train/bus station (or even to Lawsons/711 if you need supplies!) There’s also a games room with a pool table and table tennis. If you’re looking for nightlife, this probably isn’t the spot for you; but for a relaxed, comfortable tradtitonal Japanese ski stay, we couldn’t fault it.
Lisa, 7-night trip
Verified

10/10 Exceptional

We had a great stay at Hakuba Sun Valley. Our room was perfect - a mix of western bed with Japanese futons at the loft which the kids loved so much. The location is great - less than 5 min walking distance to the Iimori ski resort where we had our lessons. The staffs were wonderful, very friendly and helpful. I enjoyed the chat with them during breakfast and dinner, and they did their best to accommodate our dietary restrictions. The food was wonderful and really happy to be welcomed with dinner in an a cozy dining room after a long day of ski. They offered shuttle from/to the ski resort, but they even went all the way in offering us a lift when we needed to do a bit of errands, and we ended up having great conversation on the way from which we learned more about Hakuba, too! Heartfelt thanks to the staffs for the hospitality and wonderful experience! 素晴らしい体験と、温かいおもてなしをありがとうございました。
Desiree, 3-night trip
Verified

8/10 Very good

Staying right on the snow - ski in ski out was fantastic! Not many dining options at night so either eat early or get shuttle into echo land
Kara, 6-night trip
Verified

6/10 Good

Ski Slopes outside your door.
Snezana, 4-night trip
Verified

6/10 Good

Meh facility/Great staff

If you need a place to stay and there’s nothing else available this will do. The main light switch as you enter our room was kept on with a toothbrush stuck into the socket LOL. Great staff! Excellent service from the front desk but it’s a rundown older Hotel that basis its prices off of convenience to the beginner lift.
Rob C, 2-night trip
Verified

8/10 Very good

The staff at this property are unbelievable. They go out of their way for you. The hotel has pretty much ski in, with access to the chair lift right outside the front door. Dinner is amazing, breakfast is not as good, but has plenty on offer with fruits, hot and cold options. The onsen downstairs was renovated whilst we were staying there and looks great, much more inviting. Access to the Hakuba Valley Shuttle just up the road, walkable. Although the idea of sleeping on a mattress on the floor and living out of suitcases was not appealing at first we got used to it, and ended up enjoying our stay thoroughly.
Gavin, 7-night trip
Verified

10/10 Exceptional

100% recommend! The staff are all super helpful. Breakfast and dinner are delicious! When we first arrived at Hakuba station, the hotel said they will arrange a pick up for us. The moment we stepped out of the station, the hotel staff was there waiting with a signage that made it easy for us to find. He was even willing to bring us to a nearby convenient store to buy stuff if needed, even though we didn't need to. At the hotel, we managed to get early check in which was great and allowed us to get our ski equipment and lesson for the kids at 2pm. The hotel staff was very helpful and pointed us to nearby places where we can quickly get our gear and lessons. We managed to get the last lesson slot for the day at Iimori with an English speaking instructor. For the next day, there were no more lessons available at Iimori but the hotel managed to helped us book the last Chinese speaking instructor at Hakuba Goryu, which was great. We can speak English and Chinese, but not that much of Japanese. The hotel staff was even so kind to send us over to Hakuba Goryu as we had two young kids, so we don't have to walk a bit to wait for the shuttle bus. On our last day, we used the new ski equipment rental shop right at the hotel and just walked across to the slopes to snowboard. We managed to get a morning session in after we check out and leave our bags with the hotel. After which the hotel staff send us to Hakuba station to catch our train! Thank you and loved our stay!
Wee Hong, 2-night trip
Verified

10/10 Exceptional

Although the property is not exactly updated, it was incredibly clean and the staff were so friendly and helpful. It’s located right in front of the beginners lift and was close proximity to the ski school and shuttle pick up. I would definitely stay here again in the future.
Catherine, 3-night trip
Verified

6/10 Good

Room was functional but very tired/worn. A lot of smelly kerosene heaters to keep things warm, which was not great. I'm 6t'3" and couldn't shower in the tiny bathroom. There is a small functional onsen downstairs, opens at 16:00 but not really warm until about 17:00 o so. Breakfast is functional but pretty plain; not a lot of variety day to day. The family that runs it is LOVELY and very accommodating, I can't praise them enough for the service, but I'd call this a two star property at best.
Jason, 6-night trip
Verified

10/10 Exceptional

Very helpful staff. Excellent location in the iimori area.
Yuen Man, 3-night trip
Verified

10/10 Exceptional

Hotel was fantastic - location is ideal for snow access with one lift across the road (10 metres) and another two within a short walk. The runs at the resort at perfect for early beginners, but easily connect to the gondola for more experienced riders. Location is too far from restaurants to walk, a shuttle or taxi is required. We didn't mind, the food at the hotel was great and we preferred the excellent snow access. Staff were really helpful, picking us up from Hakuba Goryu and dropping us off on the way out. The food was really good - a few rotating buffets for breakfast including different types of eggs (scrambled, poached, boiled, omelette) and sides like bacon or pork or sausages. Dinner was wonderful each night - something different and Japanese plated for us along with a buffet selection or sides. Bathroom was small but serviceable, room size was otherwise good. I read some of the really negative reviews before coming and it made me incorrectly worried about the hotel - we had a great experience and I don't understand those reviewers at all. This was a great lodge like experience right on the snow.
JOSHUA, 7-night trip
Verified

10/10 Exceptional

Awesome staff. Right in front of chair lift. Can’t go wrong with this place.
Verified

10/10 Exceptional

Stayed here for 4 nights and it was the perfect spot for skiing. Just opposite the beginner slope chair lift and only a short walk from the ski school. The staff were excellent and very welcoming, especially the man at reception. We really appreciated the buffet dinner after long days of skiing. Would definitely recommend booking a stay here. Rooms are very cosy and beds are comfy.
Verified

8/10 Very good

Excellent
Simplicio Jr Amorillo, 3-night trip