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Rosen Heim HAKUBA

Photo gallery for Rosen Heim HAKUBA

Front of property
Hot springs
Desk, blackout curtains, free WiFi

Overview of Rosen Heim HAKUBA

Rosen Heim HAKUBA

3.0 star property
3-star hotel with restaurant, near Hakuba Happo-One Ski Area

8.6/10 Fabulous

42 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Bar
The price is AU$167
Price available on 21/4/2023
3750 Happo Hokujo, Hakuba, Nagano, 399-9301

Guests rated this location 7.6/10 - Good

Main amenities
  • 2 spa tubs
  • Breakfast available
  • Front desk safe
  • Hot springs
  • Housekeeping once per stay
  • Outdoor tennis court
  • Reception fireplace
  • Restaurants and bar/lounge
  • Sauna
  • Ski passes
  • Ski rentals
  • Ski storage
For families
  • Blackout curtains
  • Children stay free
  • Fridge
  • Laundry facilities
  • Lift
  • Private bathroom

Room options

About this area

Getting around

  • Chikuni Station - 17 min drive
  • Nakatsuchi Station - 22 min drive
  • Hakuba Station - 27 min walk


  • カフェアンドバー ライオン - 9 min walk
  • Hakuba Taproom - 6 min walk
  • 日本料理雪 - 7 min walk
  • アンクル スティーブンス - 5 min walk
  • ももちゃんクレープ 八方本店 - 8 min walk

About this property

Rosen Heim HAKUBA

Rosen Heim HAKUBA puts you 0.1 mi (0.2 km) from Hakuba Happo-One Ski Area and 2.9 mi (4.7 km) from Hakuba Goryu Ski Resort. Guests indulge in massages, then grab a bite to eat at the restaurant. Other features include a bar/lounge, an outdoor tennis court and a sauna. Fellow travellers like the helpful staff.


English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms


  • Check-in time starts at 3 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 10 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (aged 2 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free uncovered on-site self-parking
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–8:30 AM
  • Restaurant
  • Bar/lounge
  • BBQs
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Ski passes
  • Tennis
  • Horse riding/hire
  • Hot springs
  • Karaoke
  • Fishing
  • Ski area nearby

Working away

  • Meeting room


  • Bike hire
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Ski equipment hire
  • Ski storage
  • Tour/ticket assistance


  • 2 hot tubs
  • Fireplace in lobby
  • Outdoor tennis court
  • Safe-deposit box at front desk
  • Sauna
  • Television in common areas


  • Lift
  • Wheelchair-accessible path to lift


  • English
  • Japanese

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Children's slippers
  • Electric kettle
  • Slippers
  • Window screens

Sleep well

  • Blackout curtains

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge


  • Housekeeping (once per stay)

Special features


Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen). There are hot springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1300 for adults and JPY 800 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


<p>The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p> <p>Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Rosenheim Hakuba Hotel
Rosen Heim HAKUBA Hotel
Rosen Heim
Rosen Heim HAKUBA Hotel
Rosen Heim HAKUBA Hakuba
Rosen Heim HAKUBA Hotel Hakuba

Frequently asked questions

Does Rosen Heim HAKUBA offer free cancellation for a full refund?
Yes, Rosen Heim HAKUBA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Rosen Heim HAKUBA?
As of 23 Mar 2023, prices found for a 1-night stay for 2 adults at Rosen Heim HAKUBA on 21 Apr 2023 start from AU$167, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Rosen Heim HAKUBA?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Rosen Heim HAKUBA?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Rosen Heim HAKUBA?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Rosen Heim HAKUBA?
You can check in starting at 3 PM. Check-out time is 10 AM.
What is there to do at Rosen Heim HAKUBA and nearby?
Have fun with on-site activities such as horse riding and fishing, and practise your swing on the tennis courts. Additional recreation on-site includes hot springs. Soothe your senses in one of the 2 hot tubs or enjoy the use of a sauna.
Are there restaurants at or near Rosen Heim HAKUBA?
Yes, there's an on-site restaurant.
What's the area around Rosen Heim HAKUBA like?
Rosen Heim HAKUBA is a short 1-minute walk from Hakuba Valley Ski Area and 2 minutes' walk from Hakuba Happo-One Ski Area.







Staff & service




Property conditions & facilities




10/10 Exceptional

Thomas, 2-night trip with friends
Verified guest review

10/10 Exceptional

Gregory, 3-night trip with friends
Verified guest review

6/10 Good

Good staff but so-so overall.
The staff was very kind and helpful. The room was small and the heating was not good. The head side of the bed was directly under the window and cold air came to my face. The in-house spa was very good. The dinner was mediocre.
Shu, 3-night trip
Verified guest review

10/10 Exceptional

Bernhard, 7-night trip
Verified guest review

10/10 Exceptional

Stayed over Christmas and it was a great stay.
Kevin, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel, good location. Breakfast and Dinner is good!
Niclas, 1-night family trip
Verified guest review

10/10 Exceptional

Clean and tidy hotel in Hakuba. Good breakfast included. As with most accomodation in Hakuba, expect tiny rooms and tiny bathrooms, as well as being quite dated. However only a 5 minute walk to the Nakiyama lift and a 10 minute walk to the Gondola this hotel is a good deal and won’t disappoint
7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Love the location facilities and services they provide.
4-night romance trip
Verified Wotif guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

10/10 Exceptional

Great people and very close to the chair lifts. Staff could not do enough for you
Ian, 8-night family trip
Verified guest review