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Hotel Wayak Bacalar

3.0 star property
Beachfront hotel in Bacalar with restaurant, bar/lounge
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Wayak Bacalar

Lake view
Exterior
Outdoor dining
Exterior
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Free breakfast
    Free breakfast
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurants and bar/lounge
  • Free beach club on site
  • Spa services
  • Air conditioning
  • Garden
  • Snack bar/deli
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Minibar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Panoramic Studio Suite

Panoramic Studio Suite

Panoramic Studio Suite

Highlights

Balcony
Air conditioning
TV
Private bathroom
Rainfall showerhead
Minibar
Champagne service
Satellite channels
  • 35 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Panoramic Cabin

Panoramic Cabin

Panoramic Cabin

Highlights

Balcony
Air conditioning
TV
Private bathroom
Rainfall showerhead
Minibar
Champagne service
Satellite channels
  • 20 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Private bathroom
Rainfall showerhead
Minibar
Champagne service
  • Sleeps 4
  • 2 Double Beds

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The price is AU$291
includes taxes & fees
27 Nov - 28 Nov
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About the area

Map
Blvd. Costero Km 26 Manzana 1, Seccion 5, Lote 43/44, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 10 min walk - 0.9 km
  • Laguna Bacalar Ecological Park - 7 min drive - 6.6 km
  • Fort of San Felipe - 9 min drive - 7.5 km
  • Municipal Spa of Bacalar - 10 min drive - 8.9 km
  • Cenote Cocalitos - 13 min drive - 12.4 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 49 min drive
  • Corozal (CZH) - 60 min drive

Restaurants

  • ‪La Playita - ‬8 min drive
  • ‪Marisqueria el Taco Loco - ‬5 min drive
  • ‪El Sazón a la Mexicana - ‬7 min drive
  • ‪Finisterre Bacalar - ‬8 min drive
  • ‪Yerbabuena - ‬8 min drive

About this property

Hotel Wayak Bacalar

Hotel Wayak Bacalar offers a great location, putting you within a short 10-minute walk of Lake Bacalar. Guests indulge in massages, then grab a bite to eat at the restaurant. Other features include a bar/lounge, a snack bar/deli and a garden.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 9 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 9:30 PM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Free on-site extended parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free English breakfast each morning 8:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • Snack bar/deli

What to do

  • On a private beach
  • Free beach club

Services

  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Garden
  • Spa services
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 50-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include massages.

Fees & policies

Children & extra beds

  • Cots/infant beds are available for MXN 500.0 per day
  • Rollaway beds are available for MXN 500.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Hotel Kaan Bacalar
Hotel Wayak Bacalar Hotel
Hotel Wayak Bacalar Bacalar
Hotel Wayak Bacalar Hotel Bacalar
Hotel Wayak Bacalar All Inclusive

Frequently asked questions

Are pets allowed at Hotel Wayak Bacalar?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Wayak Bacalar?
Yes, there's free self and extended parking.
What are the check-in and check-out times at Hotel Wayak Bacalar?
Check-in start time: 3:00 PM; check-in end time: 9:30 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Wayak Bacalar and nearby?
Hotel Wayak Bacalar has a private beach and spa services, as well as a garden.
Are there restaurants at or near Hotel Wayak Bacalar?
Yes, there's an on-site restaurant.
Does Hotel Wayak Bacalar have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Wayak Bacalar like?
Hotel Wayak Bacalar is located a short 10-minute walk from Lake Bacalar.

Hotel Wayak Bacalar Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Fair

Terrible!! Starting with the manager, he didn't have answers about simple questions. The food is bad and very limited, you order something and the side items don't get served with the plate, but yet they will charge the same amount as on the menu. The bar has no stock, poor selection of beer, no wine etc. The only reason for 1 star is for the location. The road to get to the hotel from the highway is dangerous and if you order from outside restaurants they will charge extra due to the condition of the road.
Mario or Ana, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gabriela, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel and excellent staff. Beautiful spot to relax don't forget your bug spray. :)
Katherine, 4-night family trip
Verified Expedia guest review

4/10 Fair

Amazing location, needs some improvements
Beautiful, secluded location! Loved the kayaks, hammocks in the water and restaurant on the water. The road in is terrible- you need a SUV, even with that it’s scary, huge ruts in the road. Bring bug spray, mosquitoes are so bad. No water pressure for shower or sink and it smelt awful, like sulphur.
Mark, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

What I liked: Beautiful view. Right on Lake Bacalar. The restaurant has very good food. Friendly people. The entrance to get into the lake was very easy. Several areas to enter the lake. WIFI service was very good. Rooms were very spacious. Rooms were cleaned daily. The grounds were clean and nicely decorated with plenty of beach chairs by the lake. Only two negatives for us: the TV in one of our rooms didn’t work for our stay (the staff tried to fix several times and couldn't get it to work) and the property can be difficult to get around for someone with mobility problems (no level walking paths, a step to get into bathroom, stairs and inclines to get anywhere).
Philip, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Very good!!!
Pavlo, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

My first time and everything was amazinggggggg everything …from stay to food to service to staff to how the pictures looked…definetly come back …I leave with a huge smile
tachir, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Kathy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Access to the lake, beautiful
Maria, 5-night trip
Verified Expedia guest review

8/10 Very good

The dock and food were amazing. The staff was friendly and the location was perfect. Not too close to town so it was nice and quiet. The rooms were very basic. The room layout and decor could be improved. There were no bedside lamps or charging points. You had to go across the room to turn off the lights. Shower curtains were flimsy and falling off. If they added a little love to the rooms, this would be a perfect 10.
Trevor, 2-night family trip
Verified Expedia guest review

8/10 Very good

Veranika, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The property serenity, staff was very attentive. Pleasure speaking with the owners. Overall experice was awesome!
Ruben, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing view of the lake from the property. It’s located in one of the best areas of the lake to enjoy the shallow clear waters. Hotel breakfast was delicious
DAVID, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Hermoso lugar, la dueńa es encantadora, tiene playa privada es un paraíso
Alejandra, 2-night trip
Verified Expedia guest review

8/10 Very good

Svein, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Beautiful location, very friendly staff which is helpful. Access to lagoon is amazing and plenty of good advice to get from the staff over what to do. Rooms are big and comfortable. Could definitely benefit with some work bringing up to date, and renewal, and also some outdoor furniture for the balconies.
Nimrod, 3-night family trip
Verified Expedia guest review

6/10 Good

The road entrance for the hotel needs work, two small packets of shampoo, two towels(reserved for 4 people)i had breakfast included they say i didn't, had to pay for it.
Verified Expedia guest review

8/10 Very good

El camino para llegar (terracería) está en muy mal estado.
Jorge, 2-night trip
Verified Expedia guest review

8/10 Very good

La Laguna espectacular
MARICELA, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

La Laguna e instalaciones 10 de 10. El único inconveniente es que para llegar los señalamientos son pocos, el camino de entrada es horrible, lodoso, se atascan los autos. Y así como lo observamos si no es con camioneta no entras. El personal es atento y servicial pero creo que insuficiente.
MARICELA, 4-night family trip
Verified Expedia guest review

8/10 Very good

El acceso al hotel está en muy malas condiciones, riesgo de atascarse con el barro para él que trae auto. La recepción de huéspedes no hay, tiene que bajar al área de restaurante a buscar al personal para que te atiendan. La instalaciones hermosas, el lugar maravilloso y la comida buena.
Roberto, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Muy caro el hospedaje. Sus instalaciones no lo ameritan. Falta un supervisor de instalaciones. Un gerente que vigile todo el funcionamiento del hotel. Los trabajadores hacen su mejor esfuerzo pero nadie los supervisa. Los dueños del luigar están ausentes. Sus teléfonos del hotel no funcionan. Nunca pudimos comunicarnos con ellos desde la Ciudad de México.
Albino Alvarez, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Cinthya Susana, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

En si el hotel está magnífico, excelente personal , la comida súper rica , limpieza , todo muy bien ! Solo que se batalla en dar con la propiedad , no hay señalización hacia el hotel, el GPS te manda por otra entrada que no es. Lo demás de 10 !
Karla Karina, 2-night family trip
Verified Expedia guest review

2/10 Poor

A la llegada nos dieron una habitación provisional (que no contaba con las condiciones adecuadas), toda vez que no tenían registrada nuestra llegada, tampoco tenían bebidas (muy limitadas opciones de cerveza en específico) y comida que ofrecían en la carta (como cochinita pibil). Asimismo no hay nadie que te atienda en recepción. Las palapas estaban sucias, sin limpiar. Al segundo día nos cambiaron de habitación y la regadera de la habitación no tenía potencia, tampoco nos pusieron ropa de cama completa (sábana de cajón), solo dos sábanas planas que se hacían bolas y terminamos durmiendo sobre el cubre colchón). Las instalaciones en general están muy abandondas, pero tienen una ubicación súper en la laguna (una de las cosas que valen la pena). La único rescatable es la excelente atención de Gerardo y Toño, que trataron en todo momento de hacer lo mejor con lo que tenían.
Francisco, 3-night trip
Verified Hotels.com guest review