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Mandarin Oriental, Santiago

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Mandarin Oriental, Santiago features a ski shuttle and puts you within a 10-minute walk of Parque Arauco Mall. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Senso, one of 2 restaurants, which serves Italian cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a poolside bar, a 24-hour fitness centre and a children's pool. Fellow travellers love the helpful staff and overall property condition.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free parking
  • Free Wi-Fi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Conference centre
  • Business centre

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
The current price is AU$268
19 Sept - 20 Sept

Why we love this property

Work and play balance
This hotel features 11 meeting rooms and a business centre for productivity. After hours, guests can enjoy the bar, poolside drinks, and 24-hour room service.
Culinary delights
Italian cuisine awaits at 2 on-site restaurants with garden and pool views. A cafe offers morning bites, while the bar provides post-adventure refreshment.
Golfer's paradise
This hotel features an adjacent 18-hole golf course and nearby lessons for golf enthusiasts. After a day on the greens, guests can unwind at the bar.

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Club Room, 1 King Bed

A modern hotel lobby with a curved grey sofa, round tables, and a large abstract artwork on the wall.

Club Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Club Room, 2 Single Beds

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, desk, chair, and a dining table with a tea set.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(41 reviews)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (View)

A hotel room with a bed, a desk with a lamp, a television, and a window with curtains.

Deluxe Room, 1 King Bed (View)

9.4 out of 10
Exceptional
(31 reviews)
  • Mountain view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

A modern hotel room with a large bed, bedside tables, a desk, a chair, and a large window offering a city view.

Executive Suite

  • City view
  • 81 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Terrace

A modern hotel room with a large bed, bedside tables, a desk, a chair, and a large window offering a city view.

Suite, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 81 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Suite

A modern hotel room with a large bed, bedside tables, a desk, a chair, and a large window offering a city view.

Premier Suite

  • City view
  • 122 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Suite, Terrace

A modern hotel room with a large bed, bedside tables, a desk, a chair, and a large window offering a city view.

Grand Suite, Terrace

  • City view
  • 144 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a dining area, and a large window with a city and mountain view.

Deluxe Room, 2 Queen Beds

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Accessible

A modern hotel room with a bed, a desk, a TV, and a seating area.

Deluxe Room, 1 King Bed, Accessible

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

A modern hotel room with a large window, a desk, two chairs, a bed, and a small kitchenette.

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

Terrace Suite King

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Presidential Suite

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Executive King Suite

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Suite

A modern living room with a dining area, a sofa set, and a bar counter.

Panoramic Suite

  • City view
  • 141 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms

A modern living room with a green sofa, a round coffee table with fruit, and a city view through large windows.

Family Suite, 2 Bedrooms

  • City view
  • 161 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

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About the area

Map
Kennedy Avenue #4601, Santiago, Region Metropolitana, 1025

What's nearby

  • Parque Arauco Mall - 4 min walk - 0.4 km
  • Parque Araucano - 4 min walk - 0.4 km
  • KidZania Santiago - 12 min walk - 1.0 km
  • Apoquindo - 14 min walk - 1.2 km
  • Los Leones Golf Club - 2 min drive - 1.4 km

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 30 min drive
  • Hospitales Station - 14 min drive
  • Parque Almagro Station - 15 min drive
  • Lo Cruzat Metro Station - 23 min drive
  • Manquehue Station - 21 min walk
  • Alcantara Station - 21 min walk
  • Military Academy Station - 22 min walk
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • ‪Bistro @Courtyard - ‬11 min walk
  • ‪Cassis - ‬9 min walk
  • ‪DoubleTree by Hilton Santiago Kennedy - ‬5 min walk
  • ‪Café Mokka - ‬9 min walk
  • ‪El Toro - ‬14 min walk

About this property

Mandarin Oriental, Santiago

  • Mandarin Oriental, Santiago features a ski shuttle and puts you within a 10-minute walk of Parque Arauco Mall. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Senso, one of 2 restaurants, which serves Italian cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a poolside bar, a 24-hour fitness centre and a children's pool. Fellow travellers love the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 299 rooms
    • Arranged over 22 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Children aged 12 and younger eat free breakfast
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 18 kg per pet)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Off-site

    • Area shuttle*
    • Ski shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Ski shuttle (surcharge)
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Rafting nearby

Working away

  • Business centre
  • 11 meeting rooms
  • Computer station
  • Conference centre (16738 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Bike storage
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1992
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • 24-hour fitness centre
  • Adjacent to a golf course
  • Seasonal outdoor pool
  • Bicycle parking
  • Locally sourced food is prioritised
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Doorbell and phone notifications

Ski

  • Ski shuttle (surcharge)
  • Downhill skiing nearby
  • Snowboarding nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Composting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Senso – Overlooking the pool and garden, this theme restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.
Matsuri – Overlooking the pool and garden, this theme restaurant specialises in Peruvian cuisine and serves lunch and dinner. Open daily.
Atrium – On-site lobby lounge. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 40 per person
  • Local area shuttle and ski shuttle services are offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 100.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per day, plus a one-off cleaning fee of USD 50

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from October to March

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Santiago Mandarin Oriental
Grand Hyatt Santiago Hotel
Santiago Grand Hyatt
Grand Hyatt Santiago Hotel Santiago
Hyatt Santiago
Santiago Hyatt
Santiago Mandarin Oriental
Mandarin Oriental, Santiago Hotel
Hotel Santiago by Mandarin Oriental
Mandarin Oriental, Santiago Santiago
Mandarin Oriental, Santiago Hotel Santiago

Frequently asked questions

Does Mandarin Oriental, Santiago offer free cancellation for a full refund?

Yes, Mandarin Oriental, Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mandarin Oriental, Santiago?

Yes, there's a seasonal outdoor pool and a children's pool.

Are pets allowed at Mandarin Oriental, Santiago?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 18 kg per pet. There's a charge of USD 50 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mandarin Oriental, Santiago?

Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Mandarin Oriental, Santiago?

You can check in starting at 3:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Mandarin Oriental, Santiago and nearby?

Have fun with activities such as cycling, hiking and rafting, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy amenities such as a seasonal outdoor pool, a 24-hour fitness centre and a garden.

Are there restaurants at or near Mandarin Oriental, Santiago?

Yes, there are 2 on-site restaurants, featuring Italian cuisine and garden views.

What's the area around Mandarin Oriental, Santiago like?

Mandarin Oriental, Santiago is a short 6-minute walk from Parque Arauco Mall and 5 minutes' walk from Parque Araucano.

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