All properties in Santiago, Santiago Metropolitan Region, Chile

Hotel Plaza San Francisco

4-star hotel with spa, near Plaza de Armas

  • Free WiFi in lobby and free parking

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
Indoor Pool. Image 1 of 57.
1 / 57Indoor Pool
  • Excellent location downtown and good quiet bar and lounges

    Feb. 4, 2020

  • Checkin was not quick nor was check out. Seems that was always a queue but other than…

    Jan. 8, 2020

See all 160 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Guests are provided with free hand sanitiser

Guests rated location

Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 146 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Health club

What’s around

  • In Downtown Santiago
  • Plaza de Armas - 9 min walk
  • Clinica Santa Maria - 30 min walk
  • Movistar Arena - 44 min walk
  • San Francisco Colonial Museum - 1 min walk
  • San Francisco Church - 1 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 King Bed
  • Junior Suite, 1 King Bed
  • Superior Room, 1 King Bed
  • Standard Twin Room
  • Superior Twin Room


  • In Downtown Santiago
  • Plaza de Armas - 9 min walk
  • Clinica Santa Maria - 30 min walk

What’s around


  • In Downtown Santiago
  • Plaza de Armas - 9 min walk
  • Clinica Santa Maria - 30 min walk
  • Movistar Arena - 44 min walk
  • San Francisco Colonial Museum - 1 min walk
  • San Francisco Church - 1 min walk
  • National Library of Chile - 4 min walk
  • University of Chile - 4 min walk
  • National Archive - 6 min walk
  • Municipal Theatre of Santiago - 6 min walk
  • Vivo Imperio - 7 min walk

Getting around

  • Arturo Merino Benitez Airport (SCL) - 25 min drive
  • Santiago Central Station - 16 min drive
  • University of Chile Station - 4 min walk
  • Santa Lucia Station - 4 min walk
  • La Moneda Station - 10 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 146 rooms
  • This hotel is arranged over 18 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas


  • Airport shuttle (available 24 hours)*


  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Health club
  • Sauna

Working away

  • Business centre
  • Number of meeting rooms - 16
  • Conference space
  • Conference space size (feet) - 2605
  • Conference space size (meters) - 242


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter


  • Year Built – 1989
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas


  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Braille signage
  • Grab bar - near toilet

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • Phone


  • Daily housekeeping
  • In-room safe

Special features


The onsite spa has massage/treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Small print

Also known as

  • Hotel Plaza San Francisco Santiago
  • Plaza San Francisco Santiago
  • Hotel Plaza San Francisco Hotel
  • Hotel Plaza San Francisco Santiago
  • Hotel Plaza San Francisco Hotel Santiago
  • Hotel Plaza San Francisco
  • Plaza San Francisco Santiago
  • Plaza San Francisco
  • Plaza San Francisco Hotel

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Airport shuttle service is offered for an extra charge of CLP 35000 per vehicle (one-way)


Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Hotel Plaza San Francisco does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Express check-in and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Miyako (4-min walk), La Pica de Clinton (4-min walk), and Bar Nacional 3 (4-min walk).
  • Yes, an airport shuttle is available. The charge is CLP 35000 per vehicle one-way.
  • Hotel Plaza San Francisco has a spa and an indoor pool, as well as a health club.
  • 10.0.Exceptional

    Pleasant experience.

    Excellent hotel. Great facilities, clean comfy room. Food was very good. Only ordinary part of experience was the lack of complimentary water and coffee in the room each day. Some staff were not aware of the hotel promotions. Overall though it was a pleasant experience.

    Leigh-Anne, 3 night trip, Dec. 12, 2019

    Verified guest review

  • 6.0.Good

    Old fashion hotel in need of some upgrading

    The Hotel is well situated but it's on a very busy avenue and weather noisy

    2 night business trip, Jun. 24, 2019

    Verified guest review

  • 10.0.Exceptional

    Fantastic location - handy to everything. Hotel staff and facilities excellent and really comfortable bed!

    Bob, 3 night trip, Jan. 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff member Sebastian was particularly helpfull. Use of the shower facilities in the gym after room check-out was wonderful.

    2 night trip, Nov. 23, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Great location. Sebastion in Reception is fantastic - very friendly and helpful! Room was only serviced after I requested it be serviced - was not cleaned until 4.30pm. Bar taff on the Friday night were attentive and friendly - can't say the same for the staff on the Saturday night. No eye contact from the waiter on the floor and I had to continually ask for drinks. When presenting me with the bill, he asked if I would like to leave a tip - I declined. After working in hospitality for 25 years, I know what good service is and this bar waiter has a long way to go to being a good representative for the Food and Beverage department.

    Helen, 2 night trip, Nov. 9, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Superior hotel

    Loved the older style interior, very handy location, with great service and breakfast.

    David, 1 night romance trip, Sep. 16, 2018

    Verified guest review

  • 10.0.Exceptional

    Gorgeous historical hotel in downtown

    We had just arrived from a long flight from Sydney, Australia, and this hotel was a breath of fresh air. From the moment we arrived, we were greeted by an incredibly friendly bellboy who took us to reception. There, we were met by an incredibly friendly receptionist whose service was above and beyond. The hotel lobby is gorgeous, has a warm luxurious feel, and the rooms are wonderful. The most important thing for us is the comfort of the beds as we arrived jet lagged and needed some solid sleep before departing on our next adventure the following day (we unfortunately only stayed one night before heading back to the airport to fly to Northern Chile), and the beds and pillows are incredibly comfortable. Also easy walking distance to a lot of the sights downtown, we checked out Plaza De La Armas and Mercado Central for a delicious seafood feast. Highly recommend this hotel for your stay and would stay here again in a heartbeat!

    Dee, 1 night trip, Aug. 25, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    A wonderful place to stay

    The Stay in our hotel was wonderful and the staff were great. the hotel is beautiful and all of the Staff we very helpful. The hotel was clean and sanitary. The hotel is vey close to the down town area and easy to walk to some of the places we went to visit and to shopping.

    Pattie, 2 night trip, Mar. 14, 2020

    Verified guest review

  • 10.0.Exceptional

    Location is great and location in centre are easily accessibs

    4 night romance trip, Mar. 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice property, but a bit of a walk or ride to get anywhere. Luckily there is a transit station close by. The included breakfast was also great.

    1 night romance trip, Feb. 29, 2020

    Verified Expedia guest review

See all 160 reviews