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Hotel Plaza San Francisco

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Property entrance
Indoor pool
Superior Double Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe
Free daily buffet breakfast
Junior Suite, 1 King Bed | Bathroom | Combined shower/bathtub, rainfall showerhead, free toiletries

Overview of Hotel Plaza San Francisco

VIP Access

Hotel Plaza San Francisco

4.0 star property
4-star hotel in Downtown Santiago with spa and indoor pool
8.8 out of 10 Fabulous
8.8/10 Fabulous

589 verified guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
Alameda 816, Santiago, Region Metropolitana, 8320000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Health club
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business centre
  • 16 meeting rooms
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Downtown Santiago
  • Santa Lucia Hill - 3 min drive
  • Palacio de la Moneda - 4 min drive
  • Plaza de Armas - 5 min drive
  • Costanera Center - 7 min drive
  • Julio Martinez Pradanos National Stadium - 9 min drive
  • San Cristobal Hill - 16 min drive
  • Parque Arauco Mall - 11 min drive

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 24 min drive
  • Santiago Central Station - 15 min drive
  • University of Chile Station - 4 min walk
  • Santa Lucia Station - 4 min walk
  • La Moneda Station - 10 min walk
  • Airport shuttle (surcharge)


  • Red Bar - 4 min walk
  • Paris Londres - 2 min walk
  • Paradiso - 3 min walk
  • Club Paris 830 - 2 min walk
  • Sushi Kay - 3 min walk

About this property

Hotel Plaza San Francisco

Hotel Plaza San Francisco offers an airport shuttle (available 24 hours) for CLP 35000 per vehicle one-way. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps or facials. An indoor pool, a bar/lounge and a health club are other highlights at this upmarket hotel. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: University of Chile Station is 4 minutes and Santa Lucia Station is 4 minutes.


English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter


Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 146 rooms
  • Arranged over 18 floors


  • Check-in time from 3 PM until midnight
  • Express check-in available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • Free secured, covered on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Free off-site parking nearby
  • Street parking available


  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping

Working away

  • Business centre
  • 16 meeting rooms
  • Conference space (2605 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • Built in 1989
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room


  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


The on-site spa has massage/treatment rooms. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport, along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of CLP 35000 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CLP 40.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Plaza San Francisco
Hotel Plaza San Francisco Santiago
Plaza San Francisco
Plaza San Francisco Santiago
Plaza San Francisco Hotel
Plaza San Francisco Santiago
Hotel Plaza San Francisco Hotel
Hotel Plaza San Francisco Santiago
Hotel Plaza San Francisco Hotel Santiago

Frequently asked questions

Does Hotel Plaza San Francisco offer free cancellation for a full refund?
Yes, Hotel Plaza San Francisco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Plaza San Francisco?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Plaza San Francisco?
Yes, there's an indoor pool.
Are pets allowed at Hotel Plaza San Francisco?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Plaza San Francisco?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Plaza San Francisco?
Yes, an airport shuttle is available. The charge is CLP 35000 per vehicle one-way.
What are the check-in and check-out times at Hotel Plaza San Francisco?
You can check in from 3 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and contactless social distancing and check-out are available.
What is there to do at Hotel Plaza San Francisco and nearby?
Hotel Plaza San Francisco has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near Hotel Plaza San Francisco?
Yes, there's an on-site restaurant.
What's the area around Hotel Plaza San Francisco like?
Hotel Plaza San Francisco is a short 4-minute walk from University of Chile Station and 5 minutes' walk from University of Chile. Travellers give top marks for the hotel's prime location.







Staff & service




Property conditions & facilities




10/10 Exceptional

I was visiting for a marathon,and we got there early the staff was amazing very friendly and helpful great time we would go back
raymundo, 3-night trip
Verified guest review

10/10 Exceptional

Lovely hotel for a first visit to Santiago.
Hotel on main avenue (La Alameda) in Santiago. Bus routes outside, short walk to subway, government palaces, restaurants and delis. Hotel itself is decorated in dark wood, giving an old world, calming feel. Our room was spacious, overlooking the avenue, lots of storage, clean linen and towels. Although comfortable, the beds have seen better days. Staff are mostly friendly and helpful. Shout out to Juan at reception, Nicole at the concierge desk, Cesar in the breakfast dining room and Sergio at the front door. Breakfast has a wide variety of foods, fresh breads and fruit. From the hotel, one could explore the small streets with many places to eat and buy stuff, walk to Santa Lucia hill and the charming Lastarria barrio. Like anywhere else, be aware of your surroundings. We were told that the streets become unsafe at night due to reduced police presence. Also, the black and gold taxis try to scam you. Take small bills so they don't switch. One tried to say we gave him $2k rather than $20k Chilean pesos. We would definitely stay at this hotel again.
Andrew, 4-night trip
Verified guest review

10/10 Exceptional

The entire staff treats you like family
Ed, 4-night trip
Verified guest review

10/10 Exceptional

Linda, 1-night trip
Verified guest review

10/10 Exceptional

Hasta luego
The accomodation was comfortable and the staff were extremely friendly and helpful and took great care of us during our stay. The hotel is well located close to shops, pedestrian malls and restaurants and we’d stay there again next we visit Santiago.
Patrick, 9-night family trip
Verified guest review

8/10 Very good

excellent service an clean environment. everything 1st class and the breakfast buffet was great
JAMES, 2-night trip
Verified guest review

10/10 Exceptional

The hotel Plaza San Francisco is a classic hotel, very well decorated in traditional style. Get a second key to keep the AC on your room during the day. It gets hot in the rooms when you are out. The lobby bar is spacious. Staff is very friendly and helpful. My favorited place to stay in Santiago. Close the University of Chile and Plaza De Armas
michel, 1-night trip
Verified Expedia guest review

8/10 Very good

Comfortable hotel with great old school charm with great bar and coffered wooden ceilings. Downtown area has changed since I last stayed there. Most businesses close early and roll down security doors. Graffiti on every building and wall since civil unrest of 2108. Still very lively during the day time.
Christopher, 3-night business trip
Verified guest review

10/10 Exceptional

Most of the staff was excellent, food was good, the bar was good. There was a nice park in easy walking distance.
Scott, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice staff. Clean facilities. Terrible internet service
Gerard, 2-night romance trip
Verified Expedia guest review