Heritage Auckland features a rooftop terrace and puts you only steps from Sky Tower. Guests can splash around at the outdoor pool or indoor pool, and the Hot tub makes for a relaxing end to the day. Other highlights at this luxurious hotel include a health club, a fitness centre and an outdoor tennis court. The pool and helpful staff get great marks from fellow travellers. Public transportation is only a short walk: Gaunt Street Tram Stop is 8 minutes and Daldy Street Tram Stop is 12 minutes.
Languages
English
At a glance
Hotel size
109 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (13 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (5-device limit)
Parking
On-site valet parking (NZD 45 per day; includes in/out privileges)
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Water dispenser
Travelling with children
Children stay for free (see details)
Childcare in room (surcharge)
What to do
Golfing nearby
Hiking/biking trails nearby
Boat tours nearby
Waterskiing nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Built in 1999
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
Health club
An outdoor pool
An indoor pool
Hot tub
Outdoor tennis court
Sauna
Steam room
Outdoor furniture
Art Deco architecture
Accessibility
Lift
Room amenities
Be entertained
48-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Free cot/infant bed
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi (5-device limit)
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Fees & policies
Refundable deposits
Cash deposit: NZD 200 per night
Optional extras
Credit card charges are subject to an extra charge of 1.5 per cent
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for NZD 65.00 per night
Parking
Valet parking costs NZD 45 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:30 AM to 11:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
WiFi is limited to 2 GB per guestroom, per day. A surcharge applies for additional usage.
Also known as
Auckland Heritage
Heritage Auckland
Heritage Hotel Auckland
Auckland Heritage Hotel
Heritage Auckland Hotel Auckland Central
Heritage Auckland New Zealand
Heritage Auckland Hotel
Heritage Auckland Hotel
Heritage Auckland Auckland
Heritage Auckland Hotel Auckland
Frequently asked questions
Does Heritage Auckland offer free cancellation for a full refund?
Yes, Heritage Auckland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Heritage Auckland?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 6:30 AM to 11:00 PM.
Are pets allowed at Heritage Auckland?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Heritage Auckland?
Yes. Valet parking costs NZD 45 per day. Parking spaces may be limited.
What are the check-in and check-out times at Heritage Auckland?
Check-in start time: 2 PM; check-in end time: anytime. Check-out time is 10 AM. Contactless check-out is available.
Is there an on-site casino at Heritage Auckland?
No, this hotel doesn't have a casino, but SkyCity Casino (3-min walk) is nearby.
What is there to do at Heritage Auckland and nearby?
Practise your swing on the tennis courts. Additional recreation nearby includes casino gaming. Relax in the hot tub and take invigorating swims in the indoor and outdoor pools. Heritage Auckland also has a sauna and a steam room.
What's the area around Heritage Auckland like?
Heritage Auckland is in Auckland Central Business District, a short 8-minute walk from Gaunt Street Tram Stop and 3 minutes' walk from Sky Tower. Travellers love the hotel's prime location.
Heritage Auckland Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
17 Nov 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Oct 2024
Elaine
Elaine, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 Oct 2024
Good
It was good. Sorry might have incidentally clicked somewhere and scored it wrong before. It wasn’t an intention.
Mikhail
Mikhail, 2-night trip
Verified Hotels.com guest review
2/10 Poor
23 Oct 2024
Mikhail
Mikhail, 2-night trip
Verified Hotels.com guest review
8/10 Very good
11 Oct 2024
Nice room with all the amenities we needed
Would stay here again
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Sept 2024
Philip
Philip, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Aug 2024
CHRISTOPHER
CHRISTOPHER, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Aug 2024
There was a bit of noise from the flats across the way and some of the facilities weren't open (the pool) and depending on your room, it may be a bit of a hike around the hotel.
But the standout for this trip was the bed! It was so comfortable. I could book myself in just to have a good night sleep.
There were full kitchen facilities and laundry facilities in the room which would be handy if we were staying longer.
Overall, a good stay.
Samantha
Samantha, 1-night trip with friends
Verified Lastminute guest review
10/10 Exceptional
20 Aug 2024
A lovely art deco motel close to all amenities lovely soft bed,shame i was give incorrect times for when breakfast ended when i rang reception to check this the night before, so i had to hunt for a place to eat in the morning Reception staff in the morning were very helpful with this
Mary
Mary, 1-night trip
Verified Wotif guest review
8/10 Very good
15 Aug 2024
Loved the sauna and spa!
K
K, 1-night romance trip
Verified Expedia guest review
6/10 Good
14 Aug 2024
Very large property so you will have alot of walking to get to your room depending on what wing you will be staying in. Building is an mix of apartments, hotel rooms and businesses so be prepared to walk past people working when walking around the property. Room was a great size and hot water pressure was great. Just old wear and tear notifiable.
Roof top pool and spa very nice area
Teneia
Teneia, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 Aug 2024
Excellent value for money compared to other Hotels in Auckland city. It’s an iconic landmark
Dionne
Dionne, 1-night trip
Verified Expedia guest review
6/10 Good
9 Aug 2024
Property is a bit tired and not in a great area currently. Was convenient for the place I was working but not a fan for a getaway or part of a larger trip.
Anthony
Anthony, 1-night trip
Verified Expedia guest review
8/10 Very good
8 Aug 2024
callum
callum, 2-night trip
Verified Expedia guest review
2/10 Poor
19 July 2024
Nigel
Nigel, 3-night trip
Verified Wotif guest review
10/10 Exceptional
19 July 2024
Helen
Helen, 2-night trip
Verified Wotif guest review
10/10 Exceptional
18 July 2024
I would return 👍
Desiree
Desiree, 1-night family trip
Verified Wotif guest review
6/10 Good
18 July 2024
We pre warmed a really late arrival circa 2am but we’re not given a late checkout when they knew because of rugby game hotel Was booked our had they advised that I would’ve had chance to alter my booking , then we were offered on-site parking for $45!! To be out of carpark at 10am !! Rip off yes I asked for a refund but stiil rude to offer parking at full price at 2am on checkout date! Won’t stay again shame cos we really loved previous stays . H well
Kathy
Kathy, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 July 2024
Rahera
Rahera, 1-night trip
Verified Expedia guest review
6/10 Good
11 July 2024
Staff were not very helpful and parking was very expensive. The pool area was in a separate building which was not clear in the listing.
Sarah
Sarah, 2-night family trip
Verified Wotif guest review
6/10 Good
11 July 2024
Elaine
Elaine, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 July 2024
Maree
Maree, 2-night trip
Verified Expedia guest review
10/10 Exceptional
9 July 2024
The only complaint I have was I found a sock down the wall side of the bed belonging to a previous guest.