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Jet Park Hotel Auckland Airport

Photo gallery for Jet Park Hotel Auckland Airport

Property grounds
Outdoor pool
Executive Suite, 1 King Bed | Premium bedding, down duvets, Select Comfort beds, in-room safe
Superior Twin Room, 2 Double Beds | Premium bedding, down duvets, Select Comfort beds, in-room safe
Deluxe Room | Premium bedding, down duvets, Select Comfort beds, in-room safe

Overview of Jet Park Hotel Auckland Airport

VIP Access

Jet Park Hotel Auckland Airport

4.5 star property
Suburban hotel in Mangere with restaurant and bar/lounge

8.6/10 Fabulous

1,058 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Refrigerator
The price is AU$264
Price available on 18/2/2023
Map
63 Westney Road, Auckland, 2022

Room options

About this area

What's nearby

  • In Mangere
  • Sky Tower - 26 min drive
  • Auckland Ferry Terminal - 28 min drive

Getting around

  • Auckland (AKL-Auckland Intl.) - 7 min drive
  • Auckland Middlemore Station - 8 min drive
  • Auckland Otahuhu Station - 9 min drive
  • Auckland Te Papapa Station - 9 min drive
  • Free airport shuttle

Restaurants

  • Airport Pizza and Kebabs - 13 min walk
  • Bakehaven Cafe - 18 min walk
  • Bar & Baa - 18 min walk
  • Jamaica Blue - 3 min drive
  • Carl's Jr - 3 min drive

About this property

Jet Park Hotel Auckland Airport

Located only 2.2 mi (3.6 km) from the airport, Jet Park Hotel Auckland Airport offers a free shuttle (available 24 hours). Guests can visit the fitness centre for a workout or grab a bite to eat at Flying Fish, which serves fusion cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge and a garden. Fellow travellers love the comfortable beds and comfortable guest rooms.

Languages

Arabic, Chinese (Mandarin), English, Filipino, German, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 222 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only, 1 per room)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet access in rooms

Parking

  • Free secured, uncovered on-site self-parking
  • Secured uncovered on-site extended parking (NZD 10.00 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's menu
  • Baby bath

What to do

  • Free use of nearby fitness centre
  • Golf lessons nearby

Working away

  • 12 meeting rooms
  • Computer station
  • Conference centre (807 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1998
  • Garden
  • Picnic area
  • Library
  • Television in common areas
  • Fitness centre

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Portable shower seat
  • Lowered plug sockets in bathroom
  • Grab bar near toilet
  • Grab bar in shower
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Arabic
  • Chinese (Mandarin)
  • English
  • Filipino
  • German
  • Hindi

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Selected Comfort mattress

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices)) and free wired Internet
  • Phone

Food and drink

  • Fridge

More

  • Housekeeping (on request)
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Flying Fish – Overlooking the pool and garden, this restaurant specialises in fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Indaba Lounge Bar – This poolside cocktail bar specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Koura Cafe – This coffee shop specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Open selected days.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately NZD 28 to 34 for adults and NZD 6 to 15 for children
  • Late checkout can be arranged for an extra charge of NZD 40.00

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of NZD 75 per accommodation, per day

Parking

  • Uncovered extended parking costs NZD 10.00 per day

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

<p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Jet Park Airport
Jet Park Airport Hotel
Jet Park Hotel
Jet Park Airport Hotel And Conference Centre
Jet Park Airport Mangere
Jet Park Hotel & Conference Centre Auckland/Mangere
Jet Park Hotel Mangere
Jet Park Mangere
Jet Park Auckland Auckland
Jet Park Hotel Auckland Airport Hotel
Jet Park Hotel Auckland Airport Auckland
Jet Park Hotel Auckland Airport Hotel Auckland

Frequently asked questions

Does Jet Park Hotel Auckland Airport offer free cancellation for a full refund?
Yes, Jet Park Hotel Auckland Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Jet Park Hotel Auckland Airport?
As of 3 Feb 2023, prices found for a 1-night stay for 2 adults at Jet Park Hotel Auckland Airport on 18 Feb 2023 start from AU$264, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Jet Park Hotel Auckland Airport?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Jet Park Hotel Auckland Airport?
Yes, cats and dogs are welcome, with a limit of 1 per room. There's a charge of NZD 75 per accommodation, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Jet Park Hotel Auckland Airport?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by Jet Park Hotel Auckland Airport?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Jet Park Hotel Auckland Airport?
You can check in from 2:00 PM - anytime. Check-out time is 10 AM. Late check-out is available for a charge of NZD 40.00. Contactless check-out is available.
Is there an on-site casino at Jet Park Hotel Auckland Airport?
No, this hotel doesn't have a casino, but SkyCity Casino (25-min drive) is nearby.
What is there to do at Jet Park Hotel Auckland Airport and nearby?
Jet Park Hotel Auckland Airport has a fitness centre and a picnic area, as well as a garden.
Are there restaurants at or near Jet Park Hotel Auckland Airport?
Yes, Flying Fish offers al fresco dining, fusion cuisine and garden views. Nearby restaurants include Airport Pizza and Kebabs (13-min walk), The River Cafe (2.2 mi) and Take Off Espresso (2.3 mi).

Reviews

8.6

Fabulous

9.1/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Poor

Disappointing Shift Manager
Our room did not get serviced because we were only staying for two nights. This was not clearly written anywhere on the property site. Also, because we had extended for another two nights, we had to tell the property that we had extended despite extending the day before our 2nd night at the property. We had left early in the morning and so did not think to notify front office despite receiving a confirmation from Hotel.com that it was not necessary to reconfirm. On our return at 7pm at night, the Shift Manager took offence when I asked why our room was not serviced and the fact that we had to get the key cards reset each day we were staying at the property. The housekeeping staff had also told us that we were supposed to have checked out. I asked the Shift Manager why that was despite paying for an extra two nights at the property. To this line of questioning he took offence and told me that he just canceled the booking and it was within his right to do so. This was very poor public relations behaviour and poor customer service on the part of the Shift Manager. He was rude and did not give me an opportunity to speak. He just told me to get out and that my booking is cancelled. I asked him for a refund and he said that the payment would be refunded back into my credit card but as at today, which is 4 days after my booking was canceled, I have not received a refund. Obviously, I will not be recommending this property to anyone especially if this is how guests are treated.
K T, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

A convenient location near the Auckland Airport
The Jet Park Hotel Auckland is located about 8-10 minutes from the airport and they actually provide free shuttle transportation to and from the Auckland International Airport. The facility consists of several buildings, perhaps five, and when it rains, they appear to have available umbrellas to walk from building to building and/or the main lobby/restaurant area. While the hotel is located near the airport, it's a good 30-40 minute ride by car/bus/taxi from the downtown Auckland area. If you are walking, it doesn't appear to be close to anything for tourists. In fact, it looks like it's in an industrial area. We booked this hotel because the airport had been closed due to torrential rains and our flight cancelled. And since we didn't know when we would be able to get out, we chose this hotel. It worked for us as we simply needed a comfortable, airport-convenient place to stay for a couple nights. Any port in a storm... If I were to return to Auckland as a tourist, I would choose another hotel closer to downtown with all the attractions and restaurants etc.
Ernest, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chihiro, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Check in was confusing, but that was really the only thing. We went to what must’ve been the old check-in in the tall building and waiting called, but nobody answered. Then a gentleman outside told us that that was no longer the check in. We had to go to it one over by the three-story buildings. Ice for the room was not easily accessible. We had to go all the way over to the bar. The shuttle the airport was good and on time, thanks.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Handy to the airport
Great place to stay which is handy to the airport. Parking on site is a benefit and ease of access to the foyer.
K T Bergin, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Set in an industrial park. Nothing within walking distance. They did hold our bags and we used their shuttle service.
David, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Susan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Sort Stay
Lovely staff but rooms service slow and the corridors and room had too much of a cooking smell.
James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Raymond, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A welcome sleep after long flight
Our Second stay with you after a long delayed flight from the UK, the helpfulness of your staff is second to none, room clean and welcoming, the Breakfast delicious and most welcome . The staff in the dining room were particularly friendly, helpful and nothing was too much trouble.
Valda, 1-night trip
Verified Hotels.com guest review