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Novotel Auckland Ellerslie

Photo gallery for Novotel Auckland Ellerslie

Exterior
In-room safe, desk, soundproofing, iron/ironing board
Executive Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board

Overview of Novotel Auckland Ellerslie

UNESCO Sustainable Travel Pledge

Novotel Auckland Ellerslie

4.5 star property
4.5-star hotel in Remuera with restaurant and bar/lounge

8.4/10 Very good

741 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Internet access
  • Gym
  • Air conditioning
  • Bathtub
  • Bar
Map
72-112 Green Lane East, Ellerslie, Auckland, 1051
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Fitness centre
  • Valet parking
  • Self parking
  • 24-hour room service
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
For families
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Remuera
  • Sky Tower - 13 min drive
  • Auckland Ferry Terminal - 15 min drive

Getting around

  • Auckland (AKL-Auckland Intl.) - 26 min drive
  • Auckland Greenlane Station - 4 min walk
  • Auckland Ellerslie Station - 21 min walk
  • Auckland Remuera Station - 27 min walk

Restaurants

  • The Abbey - 11 min walk
  • Sierra Cafe - 12 min walk
  • The Village Green - 15 min walk
  • Cafe @ Vicky One - 16 min walk
  • Sahana South Indian Restaurant - 17 min walk

About this property

Novotel Auckland Ellerslie

Located near a train station, Novotel Auckland Ellerslie is a great choice for a stay in Auckland. Guests can visit the fitness centre for a workout or grab a bite to eat at Acacia, which serves breakfast, lunch and dinner. A bar/lounge, a terrace and a garden are other highlights at this upmarket hotel. Fellow travellers say good things about the helpful staff and breakfast.

Languages

Chinese (Mandarin), English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 147 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in/out available
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • WiFi and wired Internet access in public areas*
  • Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet access in rooms*

Parking

  • On-site self-parking (NZD 15 per day)
  • On-site valet parking (NZD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Golf lessons nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2000
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Step-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Indonesian

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Wireless Internet access (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Dining

Acacia – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: NZD 100.00 per night

Optional extras

  • WiFi is available in guest rooms for NZD 10 per 24-hour period (rates may vary)
  • WiFi is available in public areas for NZD 10 per 24-hour period (rates may vary)
  • Wired Internet access is available in guest rooms for NZD 10 per 24-hour period (rates may vary)
  • Wired Internet access is available in public areas for NZD 10 per 24-hour period (rates may vary)
  • Dial-up Internet access is available in guest rooms for an extra charge
  • Buffet breakfast is offered for an extra charge of NZD 34 per person (approximately)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Rollaway beds are available for NZD 60.0 per night

Parking

  • Self-parking costs NZD 15 per day
  • Valet parking costs NZD 15 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Novotel Auckland Ellerslie
Novotel Hotel Auckland Ellerslie
Novotel Auckland Ellerslie Hotel
Novotel Ellerslie Hotel
Novotel Ellerslie
Novotel Auckland Ellerslie Hotel
Novotel Auckland Ellerslie Auckland
Novotel Auckland Ellerslie Hotel Auckland

Frequently asked questions

Does Novotel Auckland Ellerslie offer free cancellation for a full refund?
Yes, Novotel Auckland Ellerslie does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Auckland Ellerslie?
As of 30 Nov 2022, prices found for a 1-night stay for 2 adults at Novotel Auckland Ellerslie on 18 Dec 2022 start from AU$191, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Auckland Ellerslie?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Novotel Auckland Ellerslie?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Novotel Auckland Ellerslie?
Yes. Self-parking costs NZD 15 per day. Valet parking costs NZD 15 per day.
What are the check-in and check-out times at Novotel Auckland Ellerslie?
You can check in starting at 2:00 PM. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Novotel Auckland Ellerslie?
No, this hotel doesn't have a casino, but SkyCity Casino (12-min drive) is nearby.
What is there to do at Novotel Auckland Ellerslie and nearby?
Novotel Auckland Ellerslie has a fitness centre and a garden.
Are there restaurants at or near Novotel Auckland Ellerslie?
Yes, there's an on-site restaurant, Acacia. Nearby restaurants include The Abbey (11-min walk) and Sierra Cafe (12-min walk).
What's the area around Novotel Auckland Ellerslie like?
Novotel Auckland Ellerslie is a short 4-minute walk from Auckland Greenlane Station and 4 minutes' walk from Mercy Ascot Hospital. Travellers say that this hotel is in a good location.

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.5/10

Staff & service

7.7/10

Amenities

8.0/10

Property conditions & facilities

8.1/10

Eco-friendliness

8/10 Very good

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very comfortable and friendly
Peter, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Brett, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

martin, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Frank, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This was clean affordable and convenient, nice restaurant food and service
Nicola, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ahron, 3-night trip
Verified Hotels.com guest review

6/10 Good

Rob, 3-night trip
Verified Expedia guest review

6/10 Good

This was a business trip accompanied by my wife. Hotel caters to business guests but probably a bit average. Usually the Novotel brand is just a bit more wow but certainly nothing I could complain about other than being charged for breakfast when I didn’t have any? However this was quickly sorted by Amanda thanks.
Paul, 5-night business trip
Verified Hotels.com guest review

8/10 Very good

Room was adequate but it was disabled access so things inbathroom etc were a little different and I’m not in need of that service, so would have been good to know that when I checked in. Not a big deal.. but worth telling people.
Jody, 1-night trip
Verified Expedia guest review