Novotel Auckland Ellerslie, Auckland: Reviews & Hotel Deals

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4.5-star hotel in Remuera with restaurant and bar/lounge

In-room safe, desk, soundproofing, iron/ironing board

Daily buffet breakfast (NZD 34 per person)

Overview
Rooms
Location
Amenities
Policies

8.4/10 Very good

Property highlights

Parking available

Internet access

Air conditioning

Gym

Bar

72-112 Green Lane East, Ellerslie, Auckland, 1051

Main amenities

Daily housekeeping
Restaurants and bar/lounge
Breakfast available
WiFi in the lobby
Internet in the lobby
Fitness centre
Valet parking
Self parking
24-hour room service
Meeting rooms
Terrace
24-hour front desk

Feel at home

Free cots/infant beds
Private bathroom
Television
Garden
Terrace
Daily housekeeping

Room options

Superior Room, 1 King Bed

29 sq m
Sleeps 2
1 King Bed

Superior Double Room, 2 Double Beds

29 sq m
Sleeps 4
2 Double Beds

Superior Room, 2 Queen Beds

29 sq m
Sleeps 4
2 Queen Beds

Executive Room, 1 King Bed

29 sq m
Sleeps 2
1 King Bed

About this area

What's nearby

In Remuera
Mt. Eden - 5 min drive
Auckland War Memorial Museum - 6 min drive
Mt. Smart Stadium - 5 min drive
University of Auckland - 5 min drive
Auckland City Hospital - 5 min drive
Queen Street Shopping District - 5 min drive
Sylvia Park - 5 min drive
Spark Arena - 7 min drive
Eden Park - 8 min drive
SkyCity Casino - 8 min drive

Getting around

Auckland (AKL-Auckland Intl.) - 24 min drive
Auckland Greenlane Station - 4 min walk
Auckland Ellerslie Station - 21 min walk
Auckland Remuera Station - 27 min walk

Restaurants

Thai Village Restaurant - 15 min walk
Mexicali Fresh Ellerslie - 18 min walk
Red Crab Thai Cuisine - 19 min walk
Diamond Takeaways - 2 min drive
Malaysia & Singapore Cuisine - 19 min walk

About this property

Novotel Auckland Ellerslie

When you stay at Novotel Auckland Ellerslie, you'll be within a 10-minute drive of Sky Tower and Auckland Ferry Terminal. Guests can visit the fitness centre for a workout or grab a bite to eat at Acacia, which serves breakfast, lunch and dinner. A bar/lounge, a terrace and a garden are other highlights at this upmarket hotel.

Languages

Chinese (Mandarin), English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Guest accommodations are accessible via mobile device

Social distancing measures in place

Contactless room service is available.

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks and gloves available

Masks are required at the property

Hand sanitiser provided

Enhanced food service safety measures are in place

Individually wrapped food options available for breakfast, lunch, dinner and through room service

This information is provided by our partners.

At a glance

Hotel size

147 rooms
Arranged over 5 floors

Arriving/Leaving

Check-in time starts at 2:00 PM
Express check-in/out available
Check-out time is 11 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required

Pets

Pets not allowed
Service animals welcome

Internet

WiFi and wired Internet access in public areas*
Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet access in rooms*

Parking

On-site self-parking (NZD 15 per day)
On-site valet parking (NZD 15 per day; includes in/out privileges)
Wheelchair-accessible parking on site

Other information

Designated smoking areas

Property amenities

Food and drink

Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
24-hour room service

What to do

Golf lessons nearby

Working away

Meeting rooms
Conference space

Services

24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop

Facilities

1 building/tower
Built in 2000
Safe-deposit box at front desk
Garden
Terrace
Fitness centre

Accessibility

Wheelchair-accessible
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Step-free path to entrance

Room amenities

Be entertained

32-inch LCD TV
Satellite TV channels
Films for purchase

Home comfort

Air conditioning (climate-controlled)
Iron/ironing board

Sleep well

Pillow menu
Soundproofed rooms
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided

Freshen up

Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels

Stay connected

Desk
Free newspapers
Wireless Internet access (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet (surcharge)
Phone

Daily housekeeping
In-room safe
Mobile key entry

Special features

Dining

Acacia – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

Deposit: NZD 100.00 per night

Optional extras

WiFi is available in guest rooms for NZD 10 per 24-hour period (rates may vary)
WiFi is available in public areas for NZD 10 per 24-hour period (rates may vary)
Wired Internet access is available in guest rooms for NZD 10 per 24-hour period (rates may vary)
Wired Internet access is available in public areas for NZD 10 per 24-hour period (rates may vary)
Dial-up Internet access is available in guest rooms for an extra charge
Buffet breakfast is offered for an extra charge of approximately NZD 34 per person
Credit card charges are subject to an extra charge

Children & extra beds

Rollaway beds are available for NZD 60.0 per night

Parking

Self-parking costs NZD 15 per day
Valet parking costs NZD 15 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Novotel Auckland Ellerslie

Novotel Hotel Auckland Ellerslie

Novotel Auckland Ellerslie Hotel

Novotel Ellerslie Hotel

Novotel Ellerslie

Novotel Auckland Ellerslie Hotel

Novotel Auckland Ellerslie Auckland

Novotel Auckland Ellerslie Hotel Auckland

Frequently asked questions

Does Novotel Auckland Ellerslie offer free cancellation for a full refund?

Yes, Novotel Auckland Ellerslie does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Novotel Auckland Ellerslie?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at Novotel Auckland Ellerslie?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Novotel Auckland Ellerslie?

Yes. Self-parking costs NZD 15 per day. Valet parking costs NZD 15 per day.

What are the check-in and check-out times at Novotel Auckland Ellerslie?

You can check in starting at 2:00 PM. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Novotel Auckland Ellerslie?

No, this hotel doesn't have a casino, but SkyCity Casino (8-min drive) is nearby.

What is there to do at Novotel Auckland Ellerslie and nearby?

Novotel Auckland Ellerslie has a fitness centre and a garden.

Are there restaurants at or near Novotel Auckland Ellerslie?

Yes, there's an on-site restaurant, Acacia.

What's the area around Novotel Auckland Ellerslie like?

Novotel Auckland Ellerslie is a short 4-minute walk from Auckland Greenlane Station and 2 minutes' walk from Mercy Ascot Hospital.

8.4

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

18 Sept 2023