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ibis Auckland Ellerslie

4.0 star property
4-star hotel in Remuera with restaurant and bar/lounge

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ibis Auckland Ellerslie

Photo gallery for ibis Auckland Ellerslie

Exterior
Breakfast, dinner served; international cuisine, al fresco dining
Desk, soundproofing, iron/ironing board, WiFi
Exterior
Exterior

Overview of ibis Auckland Ellerslie

8.4

Very good

Property highlights

  • Internet access
  • Parking available
  • Laundry facilities
  • Air conditioning
  • Restaurant
  • Bar
Map
72-112 Greenlane East, Ellerslie, Auckland, 1051
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Fitness centre
  • Valet parking
  • Self parking
  • 24-hour room service
  • Conference centre
  • Business centre
  • Meeting rooms
Feel at home
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, WiFi

Standard Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed (Ibusiness)

Desk, soundproofing, iron/ironing board, WiFi

Business Room, 1 King Bed (Ibusiness)

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Remuera
  • Mt. Eden - 5 min drive
  • Auckland War Memorial Museum - 6 min drive
  • Mt. Smart Stadium - 6 min drive
  • University of Auckland - 5 min drive
  • Auckland City Hospital - 5 min drive
  • Queen Street Shopping District - 5 min drive
  • Sylvia Park - 5 min drive
  • Spark Arena - 7 min drive
  • Eden Park - 8 min drive
  • SkyCity Casino - 8 min drive

Getting around

  • Auckland (AKL-Auckland Intl.) - 24 min drive
  • Auckland Greenlane Station - 4 min walk
  • Auckland Ellerslie Station - 22 min walk
  • Auckland Remuera Station - 27 min walk

Restaurants

  • McDonald's - 8 min walk
  • McDonald's - 8 min walk
  • Kfc - 12 min walk
  • Mama Kopitiam - 8 min walk
  • Pikuniku Eatery - 12 min walk
Map

About this property

ibis Auckland Ellerslie

When you stay at ibis Auckland Ellerslie, you'll be within a 10-minute drive of Sky Tower and Auckland Ferry Terminal. Guests can visit the fitness centre for a workout or grab a bite to eat at Acacia Restaurant, which serves international cuisine and is open for breakfast and dinner. Other highlights at this upmarket hotel include a bar/lounge and a garden.

Languages

Chinese (Mandarin), English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • WiFi and wired Internet access in public areas*
  • Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet access in rooms*

Parking

  • On-site self-parking (NZD 15 per day)
  • On-site valet parking (NZD 15 per day)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (4164 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness centre

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held shower heads
  • Height-adjustable showerheads
  • Grab bar in shower
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Wireless Internet access (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet (surcharge)
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Dining

Acacia Restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for NZD 10 per day (rates may vary)
  • WiFi is available in public areas for NZD 10 per day (rates may vary)
  • Wired Internet access is available in guest rooms for NZD 10 per day (rates may vary)
  • Wired Internet access is available in public areas for NZD 10 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately NZD 34 per person

Parking

  • Self-parking costs NZD 15 per day
  • Valet parking costs NZD 15 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Ibis Auckland Ellerslie
Ibis Hotel Auckland Ellerslie
ibis Auckland Ellerslie Hotel
ibis Ellerslie Hotel
ibis Ellerslie
ibis Auckland Ellerslie Hotel
ibis Auckland Ellerslie Auckland
ibis Auckland Ellerslie Hotel Auckland

Frequently asked questions

Does ibis Auckland Ellerslie offer free cancellation for a full refund?
Yes, ibis Auckland Ellerslie does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at ibis Auckland Ellerslie?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at ibis Auckland Ellerslie?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at ibis Auckland Ellerslie?
Yes. Self-parking costs NZD 15 per day. Valet parking costs NZD 15 per day. Parking spaces may be limited. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at ibis Auckland Ellerslie?
You can check in starting at 2:00 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at ibis Auckland Ellerslie?
No, this hotel doesn't have a casino, but SkyCity Casino (8-min drive) is nearby.
What is there to do at ibis Auckland Ellerslie and nearby?
Ibis Auckland Ellerslie has a fitness centre and a garden.
Are there restaurants at or near ibis Auckland Ellerslie?
Yes, Acacia Restaurant offers al fresco dining and international cuisine.
What's the area around ibis Auckland Ellerslie like?
Ibis Auckland Ellerslie is a short 4-minute walk from Auckland Greenlane Station and 3 minutes' walk from Mercy Ascot Hospital.

Reviews

8.4

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Enjoyed our stay clean tidy and helpful
Jennifer, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

TAE, 3-night trip
Verified Hotels.com guest review

6/10 Good

Linli, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shane, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mixed bag
Your dates are wrong - I checked in on 5 and out on 7 August. Friendly welcome. Could have used some advice about how to get in and out of the car park at the beginning. Desk in room has rough patches right where my wrist rested for typing on my laptop.Be nice to smooth it out for next guests. Bedside power points or USB ports would be good. There were only two on the desk which made it hard for charging devices by the bed.Using the desk plugs prevented the curtains from closing properly. TV remote did not work and there were no manual buttons on the TV to turn on/off and change channels. The lift was out of action but no one had put a sign near it on the 1st or 2nd floor telling us how to access the Novotel lift. I spent far too long walking up and down the corridor before walking back down to reception for them to express surprise there was no sign on the laundry room door telling guests to use that as access. By the time I left on Monday there was still no sign. How hard is this to print out and stick up? The internet was down and again I had to call reception for them to say it's faulty and to use another log in method. Why could this not have been told at check in? Kids running around the bar were noisy. It's a shame their playground is in an adult's area.
Jo, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

The room was very very small, I requested 2 double beds & there was only one king bed, very noisy that we could hear p laughing at the bar! The room facility very limited. I wont stay there again & won’t encourage my family and friends to stay there too.
Rita, 1-night trip
Verified Wotif guest review

8/10 Very good

Mingxiang, 1-night trip
Verified Expedia guest review

6/10 Good

Sharyn, 1-night trip
Verified Wotif guest review

4/10 Fair

Parking problem - stated parking available but it's actually very limited in the immediate vicinity of the hotel. A reasonable walk (too far to carry luggage) in dim lighting in a "wooded" area to pay and display parking, felt unsafe and the car was in an area that could easily be stolen. Breakfast was OK, plenty of variety buy "messy" and they wanted to vacuum the floor around the table next to us without even asking if we minded. We did mind. Reception was really, really slow, approx. 20 minutes to register, mainly waiting time - 2 people on at a busy time and it was disappointing. Will never stay at that Hotel, IBIS Greenlane, Auckland again.
Paul, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

CAROL JOAN, 2-night trip
Verified Hotels.com guest review