Near the tranquil Hoan Kiem Lake, 20 Hotel and Apartment offers a serene escape with a peaceful garden and relaxing terrace. Connect to in-room WiFi, enjoy dry cleaning/laundry services, or grab a drink at the bar while appreciating the helpful staff that past guests rave about.
Bánh Cuốn Nóng Gia Truyền - Đội Cấn - 1 min walk
Yên Cafe 22/36 Giang Van Minh - 2 min walk
Bún Cá Hải Phòng - Đội Cấn - 1 min walk
Chè Thái Lan - 1 min walk
About this property
20 Hotel and Apartment
20 Hotel and Apartment puts you a short five-minute drive from Hoan Kiem Lake and Ho Chi Minh Mausoleum. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights at this Art Deco hotel include a terrace and a garden. Fellow travellers say great things about the helpful staff.
Languages
English, Vietnamese
At a glance
Hotel size
57 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Motorcycle parking on site only
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Working away
Business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bike hire
Facilities
1 building/tower
Built in 2014
Safe-deposit box at front desk
Garden
Terrace
Banquet hall
Art Deco architecture
Accessibility
Wheelchair-accessible bathroom dressing table
Lift
Wheelchair-accessible
Wheelchair-accessible path to lift
Wheelchairs available on site
Low-height bed
Visual fire alarm
Step-free path to entrance
Room amenities
Be entertained
24-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Stocked minibar (select free items)
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
On-site venue – restaurant.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of VND 500000 per vehicle (one-way. Maximum occupancy 4)
Late checkout can be arranged for an extra charge of 50 per cent of room rate (subject to availability)
Children & extra beds
Rollaway beds are available for VND 200000.0 per day
Airport shuttle for children between the ages of 1 and 17 costs VND 200000 (one-way)
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.
Also known as
20 Hotel Apartment
20 Hotel and Apartment Hotel
20 Hotel and Apartment Hanoi
20 Hotel and Apartment Hotel Hanoi
Frequently asked questions
Does 20 Hotel and Apartment offer free cancellation for a full refund?
Yes, 20 Hotel and Apartment does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at 20 Hotel and Apartment?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by 20 Hotel and Apartment?
Yes, an airport shuttle is available. The charge is VND 500000 per vehicle one-way.
What are the check-in and check-out times at 20 Hotel and Apartment?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a 50% charge (subject to availability). Express check-out is available.
What is there to do at 20 Hotel and Apartment and nearby?
20 Hotel and Apartment has a garden.
Are there restaurants at or near 20 Hotel and Apartment?
Yes, there's an on-site restaurant.
What's the area around 20 Hotel and Apartment like?
20 Hotel and Apartment is in Ba Dinh, a short 10-minute walk from Ho Chi Minh Mausoleum and 15 minutes' walk from West Lake.
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20 Hotel and Apartment Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very good
18 Oct 2024
Pleasent stay
Close to shops and friendly staff
Kush
Kush, 2-night trip
8/10 Very good
24 Aug 2024
Amazing property good staff. Fantastic hospitality
Sunderam
Sunderam, 2-night trip
8/10 Very good
10 June 2024
Very friendly
Very friendly staff at the hotel.
Mary
Mary, 3-night trip
6/10 Good
13 Nov 2024
It was just okay.
Raihan Binti
Raihan Binti, 1-night trip
10/10 Exceptional
7 June 2024
big bed, nice
Wong
Wong, 13-night trip
10/10 Exceptional
23 Nov 2022
The staff was super friendly and helpful!
Jonathan
Jonathan, 5-night trip
8/10 Very good
28 May 2023
Good price good place.
Akira
Akira, 2-night trip
10/10 Exceptional
14 Jan 2024
This room is big and comfortable
Wong
Wong, 10-night trip
10/10 Exceptional
13 Aug 2024
Amazing place.The only negative thing is that the walls are not really sound proof. I can hear everything from the room besides mine. Food is delicious. The staffs are friendly and overall it is a really nice place.
Lu Min
Lu Min, 7-night trip
8/10 Very good
2 Aug 2023
Was comfortable and clean
Kevin
Kevin, 4-night trip
10/10 Exceptional
21 Sept 2022
Hidden gem in Hanoi!
Very friendly staff with a nice, modern cafe on the first floor. Clean, quiet room with great amenities!
Verified traveller
4-night trip
10/10 Exceptional
30 Dec 2022
Highly recommend!
Wonderful! Staff were friendly and attentive. I enjoyed my stay very much. Location is great in that it is not as busy and loud as the Old Quarter. My room was very spacious, too.
ETHAN
ETHAN, 3-night trip
10/10 Exceptional
21 Jan 2023
gem of a place. beautiful room quite large for the price busy location- you have to learn how to cross roads here! The staff are kind and courteous and always welcoming. Housekeeping was fantastic.
Such nice people....
chendra
chendra, 8-night trip
8/10 Very good
7 Feb 2024
We stayed here because it was walkable to the one pillar pagoda and other things we needed to get to. Also, the price was really good. The staff was accommodating and excellent. The rooms have some wear but overall in good shape and they clean the rooms well. The walls aren’t very sound proof so you can hear loud talking and crying kids next door but normal volume conversations aren’t noticeable. Because no one is really out past 11pm it is quiet after that. I would stay here again.
Steven
Steven, 2-night trip
4/10 Fair
9 Mar 2023
Not good
Very friendly and kind staff but the hotel is run down. The location wasn't great, king bed (2 twin beds together) not comfortable at all, every time I took a shower the water would go all over the bathroom floor and the AC would not blow cold... Strong cigarette smell inside the room during my 2 night stay and the gym has no equipment. Would not go back or recommend
Verified traveller
2-night trip
10/10 Exceptional
1 Feb 2025
Bel hôtel avec un super personnel !
Bel accueil dans cet hôtel chaleureux. Le jeune homme a l'accueil parle même français !
Le personnel a vraiment été très sympathique et arrangeant.
Jolie chambre au 8eme étage, de quoi admirer les lumières du soir. Il y a même quelques petits trucs à manger à disposition si vous arrivez tard (pas très chers).
Et le bonus est clairement le petit déjeuner. Un plat chaud cuisiné sur demande et un beau buffet sucré, salé, chaud et froid.
Merci beaucoup ! Nous avons vraiment passé un bon moment !
Hugo
Hugo, 2-night trip
10/10 Exceptional
30 Nov 2024
Yardımsever Resepsiyonistler.
Özellikle resepsiyon da görevli genç arkadaşlar çok nazik ve yardımseverlerdi. Her isteğimiz için yoğun çaba sarfettiker.
ilker
ilker, 1-night trip
8/10 Very good
24 Nov 2024
친절한 직원분들께 감사드립니다
친절한 직원들 덕분에 즐겁게 지냈습니다. 메뉴가 단촐한 조식도 잘 즐겼습니다.그리고 아주 넓은 방으로 업그레이드 해주셨어요. TV 채널도 아주 다양해서 방에 있을 때 무료하지 않았어요.모든 것 감사합니다.
JEONGHEE
JEONGHEE, 2-night trip
8/10 Very good
18 Nov 2024
Hotel OK
Hotel razoável para quem quer ficar poucos dias em uma boa localização em Hanoi. A limpeza e demora no atendimento na recepção são 2 coisas que precisam ser melhoradas.