See all properties

20 Hotel and Apartment

3.5 star property
Art Deco hotel with restaurant, near Hoan Kiem Lake

Photo gallery for 20 Hotel and Apartment

Junior Double Room, Balcony
Room amenity
Royal Room
Reception
Restaurant

Reviews

8.8 out of 10
Excellent
Near the tranquil Hoan Kiem Lake, 20 Hotel and Apartment offers a serene escape with a peaceful garden and relaxing terrace. Connect to in-room WiFi, enjoy dry cleaning/laundry services, or grab a drink at the bar while appreciating the helpful staff that past guests rave about.

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double or Twin Room

Free minibar items, in-room safe, desk, laptop workspace

Superior Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Royal Room

Royal Room

Royal Room

Highlights

Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Electric kettle
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Electric kettle
  • 45 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room, Balcony

Junior Double Room, Balcony

Junior Double Room, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, City View

Junior Suite, City View

Junior Suite, City View

Highlights

Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Day Use - 4 Hours Only

Hanoi Lotus Boutique Hotel

  • Free breakfast
  • Spa
  • Airport transfer
  • Parking available
9.6 out of 10, Exceptional, 2,661 reviews
Hanoi Lotus Boutique Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

At a glance

DONE

Hotel size

    • 57 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Motorcycle parking on site only
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

20 Hotel and Apartment Reviews

Reviews

8.8

Excellent

8.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Location

Reviews

10/10 Exceptional

Clean hotel with amazing service

We had a lovely stay at this hotel. The whole hotel is clean and the rooms are very comfortable. But the best thing is the lovely staff giving excellent service and making sure you get the best out of Hanoi!
Niklas, 6-night trip

8/10 Very good

Hotel 20

Rooms are comfortable but a little tired. Breakfast is buffet style, it's not a huge choice but is certainly adequate. The location is very good, 10 minutes walk to Ho Chi Minh Mausoleum and about 25 minutes to the Opera House.
Kevin, 8-night trip

8/10 Very good

Pleasent stay

Close to shops and friendly staff
Kush, 2-night trip

8/10 Very good

Amazing property good staff. Fantastic hospitality
Sunderam, 2-night trip

6/10 Good

Hotel matches the price tag

A bit out dated and not a great breakfast buffet in terms of variety or quality but the staff are really friendly and helpful and the room was spacious for the price. Reasonable value for money but the location was a bit inconvenient to the main area of Old Quarter. Although, it did allow us to discover local gems in the outer skirts.
Gillian, 4-night trip

4/10 Fair

Not great

In need fo some TLC. More of a backpackers hostel than a hotel. But the staff were wonderful and did their best under the circumstances.
3-night trip

10/10 Exceptional

the buffet
Lily Hue, 2-night trip

8/10 Very good

Very friendly

Very friendly staff at the hotel.
Mary, 3-night trip

10/10 Exceptional

The staff was super friendly and helpful!
Jonathan, 5-night trip

10/10 Exceptional

big bed, nice
Wong, 13-night trip

8/10 Very good

Good price good place.
Akira, 2-night trip

6/10 Good

It was just okay.
Raihan Binti, 1-night trip

10/10 Exceptional

This room is big and comfortable
Wong, 10-night trip

8/10 Very good

Was comfortable and clean
Kevin, 4-night trip

10/10 Exceptional

Hidden gem in Hanoi!

Very friendly staff with a nice, modern cafe on the first floor. Clean, quiet room with great amenities!
4-night trip

10/10 Exceptional

Amazing place.The only negative thing is that the walls are not really sound proof. I can hear everything from the room besides mine. Food is delicious. The staffs are friendly and overall it is a really nice place.
Lu Min, 7-night trip

10/10 Exceptional

hot water in the shower not very long
Lily Hue, 3-night trip

10/10 Exceptional

Highly recommend!

Wonderful! Staff were friendly and attentive. I enjoyed my stay very much. Location is great in that it is not as busy and loud as the Old Quarter. My room was very spacious, too.
ETHAN, 3-night trip

10/10 Exceptional

gem of a place. beautiful room quite large for the price busy location- you have to learn how to cross roads here! The staff are kind and courteous and always welcoming. Housekeeping was fantastic. Such nice people....
chendra, 8-night trip

8/10 Very good

We stayed here because it was walkable to the one pillar pagoda and other things we needed to get to. Also, the price was really good. The staff was accommodating and excellent. The rooms have some wear but overall in good shape and they clean the rooms well. The walls aren’t very sound proof so you can hear loud talking and crying kids next door but normal volume conversations aren’t noticeable. Because no one is really out past 11pm it is quiet after that. I would stay here again.
Steven, 2-night trip

4/10 Fair

Not good

Very friendly and kind staff but the hotel is run down. The location wasn't great, king bed (2 twin beds together) not comfortable at all, every time I took a shower the water would go all over the bathroom floor and the AC would not blow cold... Strong cigarette smell inside the room during my 2 night stay and the gym has no equipment. Would not go back or recommend
2-night trip

6/10 Good

Signe, 2-night trip

10/10 Exceptional

Rita, 3-night trip

10/10 Exceptional

PILAR, 4-night trip

10/10 Exceptional

Bel hôtel avec un super personnel !

Bel accueil dans cet hôtel chaleureux. Le jeune homme a l'accueil parle même français ! Le personnel a vraiment été très sympathique et arrangeant. Jolie chambre au 8eme étage, de quoi admirer les lumières du soir. Il y a même quelques petits trucs à manger à disposition si vous arrivez tard (pas très chers). Et le bonus est clairement le petit déjeuner. Un plat chaud cuisiné sur demande et un beau buffet sucré, salé, chaud et froid. Merci beaucoup ! Nous avons vraiment passé un bon moment !
Hugo, 2-night trip