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Best Western Melbourne City

3.5 star property
Soak in city views from the rooftop or step into Stubby for great food and drinks – all just steps away from Crown Casino.

Photo gallery for Best Western Melbourne City

Property amenity
Courtyard Room
Exterior
Property amenity
Reception
In the heart of Melbourne, Best Western Melbourne City offers a unique blend of comfort and charm. Relax on the rooftop terrace or unwind with a book from the library. The helpful staff is ready to assist you at any time, while Stubby restaurant serves up delicious meals throughout the day.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Library
  • Front desk safe
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is AU$130
includes taxes & fees
10 Mar - 11 Mar

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room, 3 Single Beds, Non Smoking

Individually decorated, individually furnished, soundproofing

Standard Room, 3 Single Beds, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Plasma TV
Separate bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Plasma TV
Fan
  • Sleeps 2
  • 2 Single Beds

View all photos for Shoebox

Shoebox

Shoebox

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Plasma TV
Fan
  • Sleeps 2
  • 1 Double Bed

View all photos for Rooftop Apartment

Rooftop Apartment

Rooftop Apartment

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Dishwasher
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Individually decorated, individually furnished, soundproofing

Standard King Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Plasma TV
Fan
  • Sleeps 2
  • 1 King Bed

View all photos for Courtyard Room

Courtyard Room

Courtyard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Plasma TV
Fan
  • Sleeps 2
  • 1 Queen Bed

View all photos for Matchbox

Matchbox

Matchbox

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Plasma TV
Fan
  • Sleeps 1
  • 1 Single Bed

View all photos for King Apartment with Terrace

Individually decorated, individually furnished, soundproofing

King Apartment with Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Individually decorated, individually furnished, soundproofing

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Shoebox Room

Individually decorated, individually furnished, soundproofing

Shoebox Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Individually decorated, individually furnished, soundproofing

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard King Room

Individually decorated, individually furnished, soundproofing

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Courtyard Room

Individually decorated, individually furnished, soundproofing

Courtyard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Individually decorated, individually furnished, soundproofing

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Rooftop Apartment

Individually decorated, individually furnished, soundproofing

Rooftop Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Interior entrance

Great Southern Hotel Melbourne

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very good, 1,916 reviews
The price is AU$89
includes taxes & fees
2 Mar - 3 Mar
Great Southern Hotel Melbourne
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About the area

Map
16 Spencer Street, Melbourne, VIC, 3000

What's nearby

  • Melbourne Convention and Exhibition Centre - 5 min walk
  • Crown Casino - 5 min walk
  • Marvel Stadium - 11 min walk
  • Melbourne Central - 3 min drive
  • Melbourne Cricket Ground - 5 min drive

Getting around

  • Melbourne, VIC (MEB-Essendon) - 19 min drive
  • Melbourne Airport (MEL) - 24 min drive
  • Melbourne, VIC (AVV-Avalon) - 42 min drive
  • Southern Cross Station - 6 min walk
  • Spotswood Station - 11 min drive
  • Flinders Street Station - 15 min walk
  • Flagstaff Station - 16 min walk
  • Melbourne Central Station - 22 min walk
  • North Melbourne Station - 26 min walk

Restaurants

  • ‪Krispy Kreme - ‬3 min walk
  • ‪Palm Sugar Thai Cafe - ‬3 min walk
  • ‪Domino's Pizza - ‬2 min walk
  • ‪State of Grace - ‬4 min walk
  • ‪Hardware Société - ‬3 min walk

About this property

Best Western Melbourne City

Best Western Melbourne City features a rooftop terrace and puts you only steps from Collins Street. For a bite to eat, guests can visit Stubby, which serves breakfast, lunch and dinner. Also, Melbourne Convention and Exhibition Centre and SEA LIFE Melbourne are within a short 10-minute walk. The helpful staff and location get great marks from fellow travellers.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Hindi

At a glance

DONE

Hotel size

    • 114 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1.5 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • All guests, including children, are required to present a valid government-issued ID card at check-in.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Height restrictions apply for on-site parking
    • Off-site parking within 984 ft (AUD 25 per day)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Use of nearby fitness centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Television in common areas
  • At least 80% of food locally sourced
  • Locally owned and organised tours and activities
  • At least 80% of lighting from LEDs

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • 32-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Energy-saving switches
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Stubby – This restaurant serves breakfast, brunch, lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 10 to 35 for adults and AUD 15 to 35 for children
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.5 per cent

Parking

  • Parking is available nearby and costs AUD 25 per day (984 ft away)
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
State tax ID – 68932034202
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Pensione
Hotel Pensione Melbourne
Melbourne Hotel Pensione
Melbourne Pensione
Melbourne Pensione Hotel
Pensione Hotel
Pensione Hotel Melbourne
Pensione Melbourne
Pensione Melbourne Hotel
Pensione Hotel Melbourne - By 8 Melbourne
Pensione Boutique Hotel Melbourne
Best Western Melbourne City Hotel
Pensione Boutique Hotel Melbourne
Best Melbourne City Hotel
Best Melbourne City Melbourne
Best Western Melbourne City Hotel
Best Western Melbourne City Melbourne
Best Western Melbourne City Hotel Melbourne

Frequently asked questions

Are pets allowed at Best Western Melbourne City?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Best Western Melbourne City?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Best Western Melbourne City?

No, this hotel doesn't have a casino, but Crown Casino (5-min walk) is nearby.

What is there to do at Best Western Melbourne City and nearby?

Recommended spots to visit include Melbourne Convention and Exhibition Centre (5-min walk) and Crown Casino (5-min walk), along with Marvel Stadium (11-min walk) and Melbourne Central (1 mi).

Are there restaurants at or near Best Western Melbourne City?

Yes, there's an on-site restaurant, Stubby.

What's the area around Best Western Melbourne City like?

Best Western Melbourne City is in Melbourne Central Business District, a short 6-minute walk from Southern Cross Station and 2 minutes' walk from Collins Street. Travellers say that the area is walkable and good for shopping.

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Best Western Melbourne City Reviews

Reviews

8.2

Very good

8.2/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Loved our stay
Ravinder, 6-night trip

10/10 Exceptional

Great Stay
Great stay. Needed a room during my layover in the CBD. Small room, but all I needed to rest, lay my luggage and shop, eat,until my flight. Very close to everything. On the tram line and very near the subway.
donna, 1-night trip

10/10 Exceptional

Quiet, clean and perfect location for us.
Ben, 1-night trip

10/10 Exceptional

Great little place for a short city stay
Dale, 1-night trip

10/10 Exceptional

Very convenient and affordable
Pauline, 6-night trip

8/10 Very good

Clean, helpful staff
Catherine r, 2-night trip

8/10 Very good

Had an enjoyable stay, room was small but we only needed to to sleep in. Good distance from southern cross station and the Aquarium!
Mikayla, 4-night trip

10/10 Exceptional

Good.
David, 1-night trip

10/10 Exceptional

Perfect location close to shops, train and good coffee. Clean room with the basics for a short stay.
Marysol, 3-night trip

10/10 Exceptional

I liked the seats and quite book areas to sit and chill
Wendy, 1-night trip

10/10 Exceptional

Staff were wonderful very convenient place to stay for rail transport etc
Sue, 1-night trip

6/10 Good

Convenient place to stay
Sue, 1-night trip

8/10 Very good

Very quiet inside, nice and central to major attractions, shopping and transport options. Shower cubicles very small but overall nice and clean and we enjoyed our stay.
Tash, 3-night trip

10/10 Exceptional

Great location friendly staff and helpful. clean and comfortable rooms i have stayed there before and ill stay here again thank you very much
Rodney, 2-night trip

10/10 Exceptional

Will stay next time
Kimberly, 2-night trip

8/10 Very good

Basic amenities
Annette, 2-night trip

10/10 Exceptional

That location was perfect for me I was standing in the countryside in court the V line in and it dropped me off two blocked from the Best Western I couldn't have planned it any better I will return in the future
Stanley, 1-night trip

8/10 Very good

Having a good stay here for 3 nights.
Jia Rong, 3-night trip

8/10 Very good

Close to station and city centre. Small shoebox room but comfortable with good shower. Could do with some double glazing to dampen train noise which was noticeable but not too bad
Glyn, 6-night trip

8/10 Very good

Great price and decent sized room. Convenient locations and friendly staff.
Lisa, 1-night trip

10/10 Exceptional

Nince and affordable. The staff were great as well as the restaurant staff were brilliant! However, the beds were a bit uncomfortable and rooms need to be updated with new curtains and carpet , otherwise great stay 👍 😀 👌 😄
Timothea, 6-night trip

8/10 Very good

Great location close to Southern Cross and multiple tram lines. Right next to the Aquarium as well. Room was good enough for the price, however the hallway leading to the room smelled like dog. We were ground floor room 8.
Sarah, 1-night trip

10/10 Exceptional

I loved that although it was small in size it was beautifully designed and appointed.
Sharon, 1-night trip

10/10 Exceptional

Great quality and value
Great stay as usual, been staying here for 15 years, never disappointed
Geoff, 5-night trip

8/10 Very good

Helpful staff close to the casino nice cafè bar downstairs
Charesse, 1-night trip