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Broadbeach Holiday Apartments

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Indoor pool, outdoor pool, pool loungers
Indoor pool, outdoor pool, pool loungers
Indoor pool, outdoor pool, pool loungers
Hotel Room - Balcony | Individually decorated, individually furnished, blackout curtains
Family Apartment - Balcony | Individually decorated, individually furnished, blackout curtains

Overview of Broadbeach Holiday Apartments

Broadbeach Holiday Apartments

4.0 star property
4-star hotel with 1 indoor pools, connected to the convention centre, near The Oasis

8.6/10 Fabulous

1,004 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
Map
24-26 Queensland Avenue, Phoenician Complex, Broadbeach, QLD, 4218

Room options

About this area

What's nearby

  • In Broadbeach
  • The Star Gold Coast - 1 min drive
  • Cavill Avenue - 9 min drive
  • Kirra Beach - 32 min drive
  • Wet'n'Wild Gold Coast - 32 min drive
  • Warner Bros. Movie World - 29 min drive

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 33 min drive
  • Varsity Lakes Station - 21 min drive
  • Gold Coast City Coomera Station - 24 min drive
  • Helensvale Station - 29 min drive
  • Broadbeach South Light Rail Station - 13 min walk
  • Florida Gardens station - 17 min walk

Restaurants

  • RockSalt Modern Dining - 2 min walk
  • Starbucks Coffee - 3 min walk
  • George's Steak & Seafood Restaurant - 3 min walk
  • Champagne Brasserie - 3 min walk
  • Valentinos - 3 min walk
Map

About this property

Broadbeach Holiday Apartments

Situated by the ocean, Broadbeach Holiday Apartments is a great choice for a stay in Gold Coast. You can grab a bite to eat at one of the 10 restaurants, then indulge in massages, body wraps or manicures and pedicures. Other highlights at this upmarket hotel include 4 bars/lounges, an indoor pool and an outdoor pool. Fellow travellers love the pool and overall value. The property is only a short walk to public transportation: Broadbeach South Light Rail Station is 13 minutes away.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 55 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 8:00 PM
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - 1:00 PM)
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Parking

  • Free secured, covered on-site self-parking
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 10 restaurants
  • 4 bars/lounges
  • 20 coffee shops
  • BBQs

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Local/corner shop

What to do

  • Shopping
  • Beach nearby

Working away

  • Computer station

Services

  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Beach towels
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 1997
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Shopping centre on site
  • Spa services
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages

  • English

Room amenities

Be entertained

  • 45-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board
  • Laundry detergent

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge
  • Freezer
  • Toaster

More

  • Housekeeping (on request)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments.

Fees & policies

Refundable deposits

  • Deposit: AUD 300 per accommodation, per stay

Optional extras

  • Credit card charges are subject to an extra charge of 1.5 per cent
  • Housekeeping is available for an additional fee

Children & extra beds

  • Cots/infant beds are available for AUD 15.0 per day
  • Rollaway beds are available for AUD 50.0 per day

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the swimming pool, fitness facility or hot tub, while guests under 12 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a smoke detector and a security system on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Broadbeach Holiday Apartments Apartment
Broadbeach Holiday Apartments
Broadbeach Holiday Apartments Hotel
Broadbeach Holiday Apartments Broadbeach
Broadbeach Holiday Apartments Hotel Broadbeach

Frequently asked questions

Does Broadbeach Holiday Apartments offer free cancellation for a full refund?
Yes, Broadbeach Holiday Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Broadbeach Holiday Apartments?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Broadbeach Holiday Apartments?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Broadbeach Holiday Apartments?
Sorry, pets aren't allowed.
Is parking offered on site at Broadbeach Holiday Apartments?
Yes, there's free self parking.
What are the check-in and check-out times at Broadbeach Holiday Apartments?
You can check in from 2:00 PM - 8:00 PM. Check-out time is 10:00 AM. Express check-out and contactless check-out are available.
Is there an on-site casino at Broadbeach Holiday Apartments?
No, this hotel doesn't have a casino, but The Star Gold Coast (7-min walk) is nearby.
What is there to do at Broadbeach Holiday Apartments and nearby?
Broadbeach Holiday Apartments has 4 bars, an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Broadbeach Holiday Apartments?
Yes, there are 10 on-site restaurants. Nearby restaurants include Rossini (3-min walk), The Loose Moose (3-min walk) and Hank Dining & bar (4-min walk).
What's the area around Broadbeach Holiday Apartments like?
Broadbeach Holiday Apartments is located near Broadbeach Beach in Broadbeach, a short 7-minute walk from The Star Gold Coast and 13 minutes' walk from Pacific Fair Shopping Centre. Travellers say that the local area is good for shopping and very safe.

Reviews

8.6

Fabulous

8.7/10

Cleanliness

8.7/10

Staff & service

8.7/10

Amenities

8.3/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Poor

The worst hotel stay in my life.
The hallway smells full of smoke. I couldn’t breathe. I had to speak about the smoke with the young lady which she was lovely. She was honestly didn’t know what happened. When she asked the other staff, she was told the owner has a room near our room and he smokes there and no one can talk to him. If the owner can’t fellow the standard hotel rules or ethics but puts a big sign smoking isn’t allowed. Just rubbish management. The young lady moved me a room and i thought my nightmares was done but it wasn’t. The whole bedding had stain all over. The second day I opened the mattress protector and it brown stain all over it too. My partner said let’s move to another hotel but I was too tired to do anything besides sleep. I wish I moved from that hotel. The queen mattress was cut in half which it wasn’t our choice. I was thinking to take a photo of that unclean bed but my partner said no. The room that I stayed was 2309. You can go and have a look. Also the hair dryer was rusty and doesn’t work. Why does an owner smoke in side the building when there are a lot of guests. Very irresponsible and dangerous. I wouldn’t blame the reception she was quite horrified by it too. Bad management with great lying skills in their website.
Tadesse, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Margaret, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Gary, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel style room for a quick break
Great location. Easy access to all amenities tram etc. Pool facilities great. Property lovelly.
Hanan, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Exceeded expectations
Fantastic property and the ladies in the Office were lovely
Donna, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice Surprise
The staff of Broadbeach Holiday apartments were fantastic. I was more than pleasantly surprised with the Phoenician Resort. Rooms are soundproofed, unit was small but, had everything, and the pool area is super big. I would definitely stay here again. I usually choose beachfront accommodation, but, watching people and cars from our balcony was a highlight. Our unit even had a beach view in the distance. Win, win.
Ester, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Broadbeach Family visit
Very comfortable stay .. friendly and informative after hours check in ..close to everything at Broadbeach.. would definitely stay here again
4-night trip
Verified Hotels.com guest review

8/10 Very good

Great location to beach, shops and public transport. Would definitely stay here again
Debbie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent facilities rooms and staff. Close to quality restuarants and shops.
Darren, 2-night romance trip
Verified Wotif guest review

8/10 Very good

Alexandra, 11-night family trip
Verified Hotels.com guest review