Hilton Surfers Paradise Hotel & Residences

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Overview of Hilton Surfers Paradise Hotel & Residences

Hilton Surfers Paradise Hotel & Residences

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Cavill Avenue

7.4/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Non-smoking
The price is AU$279
Price available on 14/8/2022
Map
6 Orchid Ave Surfers Paradise, Surfers Paradise, QLD, 4217
Main amenities
  • Restaurant and bar/lounge
  • Full-service spa
  • 4 outdoor pools and indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Beach towels
  • Valet parking
  • Self parking
  • Children's pool
  • Spa tub
  • Pool bar
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Garden
  • Terrace
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Surfers Paradise
  • Cavill Avenue - 1 min walk
  • Surfers Paradise Beach - 5 min walk
  • Slingshot - 8 min walk
  • SkyPoint Observation Deck - 7 min drive
  • The Oasis - 14 min drive
  • Gold Coast Convention and Exhibition Centre - 15 min drive
  • Pacific Fair Shopping Centre - 17 min drive
  • Robina Town Centre - 22 min drive
  • Wet'n'Wild Gold Coast - 29 min drive
  • Warner Bros. Movie World - 26 min drive

Getting around

  • Coolangatta Airport (OOL) - 40 min drive
  • Varsity Lakes Station - 24 min drive
  • Helensvale Station - 27 min drive
  • Pimpana Ormeau Station - 28 min drive
  • Florida Gardens station - 24 min walk
  • Theme park shuttle (surcharge)

About this property

Hilton Surfers Paradise Hotel & Residences

Hilton Surfers Paradise Hotel & Residences puts you 0.1 mi (0.1 km) from Cavill Avenue and 0.3 mi (0.4 km) from Surfers Paradise Beach. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and seafood is served at Catch Restaurant, which is open for breakfast and dinner. Other highlights at this luxurious hotel include 4 outdoor pools, an indoor pool, and a poolside bar. The pool and comfortable beds get good marks from fellow travelers.

Languages

Chinese (Mandarin), English, French, Hindi, Italian, Japanese, Korean, Russian, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 320 rooms
  • Arranged over 93 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (AUD 25 per night; includes in/out privileges)
  • Onsite valet parking (AUD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Offsite

  • Theme park shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool
  • Grocery/convenience store
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Whale-watching nearby

Working away

  • 4 meeting rooms
  • Conference space (10764 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2010
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • 4 outdoor pools
  • An indoor pool
  • Art gallery on site
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Russian
  • Thai

Room amenities

Be entertained

  • IPod docking station
  • 37-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Champagne service

More

  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

Spa

Eforea spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open select days.

Dining

Catch Restaurant - This restaurant specializes in seafood and serves breakfast and dinner. A children's menu is available.
Ms Margot's Bar & Eats - This cocktail bar serves breakfast and light fare. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per accommodation, per night (for stays between 1 January - 31 December)

Optional extras

  • WiFi is available in guestrooms for AUD 14.95
  • Wired Internet access is available in guestrooms for AUD 14.95 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of AUD 42 for adults and AUD 21 for children (approximately)
  • Theme park shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge of 2 percent

Children & extra beds

  • Rollaway beds are available for AUD 60.00 per night

Parking

  • Self parking costs AUD 25 per night with in/out privileges
  • Valet parking costs AUD 45 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Children under 15 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and lunch, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Hotel Surfers Paradise
Hilton Surfers Paradise
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Surfers Paradise Hilton
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Hilton Surfers Paradise Hotel & Residences Gold Coast
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise Residences Gold Coast
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel Residences
Hilton Surfers Paradise Hotel & Residences Hotel
Hilton Surfers Paradise Hotel & Residences Surfers Paradise

Frequently asked questions

Overall score and ratings

7.4

Good

8.0/10

Cleanliness

8.1/10

Staff & service

7.7/10

Amenities

7.6/10

Property conditions & facilities

7.9/10

Eco-friendliness

10/10 Exceptional

the best room ever said my granddaughter
Frances, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Scott, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Mirza, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Phillip, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Payal, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Wan Huey, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Didn’t feel like a hotel, more an apartment. TV didn’t work properly, it kept glitching. The food was amazing!
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Joanne, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good place to stay
Great views and nice hotel. I didn't have toilet paper in my bathroom but apart from that, it was a nice stay
1-night business trip
Verified Hotels.com guest review

6/10 Good

Corinna, 1-night trip
Verified Hotels.com guest review