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voco Gold Coast, an IHG Hotel

Luxury hotel with full-service spa, connected to the convention center, near SkyPoint Observation Deck

  • Free WiFi in lobby
From
A$148

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  • Sundeck
  • Outdoor Pool
  • Outdoor Pool
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1 / 159Sundeck
31 Hamilton Avenue, Gold Coast, 4217, QLD, Australia
8.8.Fabulous.
  • Great customer service by Rikki, close to everything, nice breakfast, parking guy very…

    Jun. 11, 2021

  • Nice comfy beds. Loved the stay

    Jun. 10, 2021

See all 1,381 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Dining options
Shopping
Safe
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 388 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools

For families

  • Babysitting or childcare (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In Surfers Paradise
  • SkyPoint Observation Deck - 1 min walk
  • Surfers Paradise Beach - 5 min walk
  • Cavill Avenue - 9 min walk
  • Chevron Renaissance - 12 min walk
  • The Star Gold Coast - 36 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed, Ocean View
  • Deluxe Room, 1 King Bed, River View
  • Superior Room, 1 King Bed, Ocean View
  • Superior Room, 1 King Bed, River View
  • Superior Room, 2 Double Beds, Ocean View
  • Superior Room, 2 Double Beds, River View
  • Superior Room
  • Deluxe Room, 2 Double Beds, Ocean View
  • Deluxe Room, 2 Double Beds, River View
  • Deluxe Room
  • Room, Accessible
  • Suite, 1 King Bed, Ocean View (Spa)
  • Suite, 1 King Bed, Ocean View (Entertainers)
  • Suite, 1 King Bed, River View (Retreat)
  • Studio Suite, 1 King Bed, Ocean View

Location

31 Hamilton Avenue, Gold Coast, 4217, QLD, Australia
  • In Surfers Paradise
  • SkyPoint Observation Deck - 1 min walk
  • Surfers Paradise Beach - 5 min walk

What’s around

Landmarks

  • In Surfers Paradise
  • SkyPoint Observation Deck - 1 min walk
  • Surfers Paradise Beach - 5 min walk
  • Cavill Avenue - 9 min walk
  • Chevron Renaissance - 12 min walk
  • The Star Gold Coast - 36 min walk
  • Pacific Fair Shopping Centre - 44 min walk
  • Sea World - 3.5 mi / 5.7 km
  • Wet'n'Wild Gold Coast - 12.4 mi / 20 km
  • Warner Bros. Movie World - 12.5 mi / 20.1 km
  • Currumbin Wildlife Sanctuary - 14.3 mi / 23 km

Getting around

  • Coolangatta Airport (OOL) - 33 min drive
  • Varsity Lakes Station - 14 min drive
  • Gold Coast City Coomera Station - 22 min drive
  • Helensvale Station - 23 min drive
  • Florida Gardens station - 15 min walk

At a glance

Hotel size

  • This hotel has 388 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Children

  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Onsite self parking (AUD 20 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Onsite garage

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers - 1
  • Year Built – 2011
  • Lift
  • ATM/banking
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • Japanese
  • Korean

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, L Aqua Day Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Dining

Waves Buffet Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Cliffords Grill & Lounge - This restaurant serves lunch and dinner. Reservations are required. Open select days.

Walrus Social House - This bar serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Spa tub

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby

Small print

Also known as

  • Watermark Hotel Surfers Paradise
  • VOCO Gold Coast Formerly Watermark Surfers Paradise
  • VOCO Gold Coast Formerly Watermark
  • VOCO Gold Coast Formerly Wate
  • voco Gold Coast formerly Watermark Hotel IHG Hotel
  • voco Gold Coast formerly Watermark IHG Surfers Paradise
  • voco Gold Coast formerly Watermark IHG
  • Watermark Hotel
  • Watermark Hotel Spa
  • VOCO Gold Coast (Formerly Watermark)
  • Voco Gold Coast Watermark Ihg
  • Watermark Surfers Paradise
  • Watermark
  • voco Gold Coast
  • Voco Gold Coast, An Ihg
  • voco Gold Coast An IHG Hotel
  • voco Gold Coast, an IHG Hotel Hotel
  • voco Gold Coast, an IHG Hotel Surfers Paradise
  • voco Gold Coast, an IHG Hotel Hotel Surfers Paradise
  • voco Gold Coast (formerly Watermark Hotel Spa) An IHG Hotel
  • Watermark Hotel And Spa Gold Coast
  • Watermark Hotel Gold Coast
  • Watermark Hotel & Spa Gold Coast Surfers Paradise
  • VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise
  • VOCO Gold Coast Formerly Watermark Hotel

Optional extras

Credit card charges are subject to an extra charge of 1.5 percent

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs AUD 20 per night

Rollaway beds are available for AUD 62.0 per day

Buffet breakfast is offered for an extra charge of AUD 29.5 for adults and AUD 15 for children (approximately)

Babysitting/childcare is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Parking height restrictions apply.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Deposit: AUD 100.00 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, voco Gold Coast, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self parking costs AUD 20 per night. Parking spots may be limited.
  • Yes, there are 2 outdoor pools.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants. Nearby restaurants include The Tandoori Place (4-min walk), Shiraz Authentic Persian Restaurant (5-min walk), and Govindas Surfers Paradise (6-min walk).
  • No, this hotel doesn't have a casino, but The Star Gold Coast (7-min drive) is nearby.
  • Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Voco Gold Coast, an IHG Hotel also has a fitness center and a garden.
8.8.Fabulous.
  • 4.0.Fair

    The staff are great and always helpful. The room looked a little tired and to see two cockroaches in my room on the 8th floor was not acceptable. Using two single bed bases is only ok if you don’t feel the split between the beds. Also the doona was far too thin to keep you warm. Good for thought for the management.

    Jeff, 1 night business trip, Jun. 7, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Comfortable enough, clean/tidy. Car park full wasn’t aware I needed to book/pay for car park. Great facility however and location. Friendly staff.

    1 night family trip, May 28, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    recommended hotel

    good location, clean & friendly service.will go back to this hotel next time. Highly recommended.

    Gordon, 2 night trip, May 23, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    No on-site parking available

    The most disappointing aspect was the lack of available parking on site . We were warned about this prior to arrival , but it was very inconvenient Z There was a crazy build up of cars trying to access the foyer area on arrival and a huge line up for check in . On the positive , the man helping in the car parking area was extremely accommodating and pleasant . Room service for desert was very prompt XX

    Ellie, 1 night family trip, May 21, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Slow Check In and Uncomfy Pillows

    When we arrived at 4pm, there was a line of approximately 20 people waiting to check in. it was taking the 3 x staff approximately 5 minutes to check in each group. Therefore we had to wait over 30 minutes to check in. There was also no parking available. We were advised you need to ring the hotel direct and arrange parking. I also found the pillows very uncomfortable. There were 2 pillows available. One was really soft and the other was too think (approx 20 cms) to sleep on. Therefore I didn't get a good sleep.

    George, 1 night trip, May 14, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Not too bad

    Comfortable very handy to Surfers main area- wife liked the gaming area- (1) Brekky could have had a cheaper option- Continental (2) Still think its wrong to charge for parking when Im a guest- increase the room rate please!

    John, 1 night trip, May 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Welcome by staff was excellent. We had travelled substantial distance by car and were grateful for reception being so helpful

    larry, 1 night trip, May 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location and beautiful room. Would stay again !

    Jacqueline, 2 night trip, Apr. 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Girls weekend

    The hotel service was absolutely great the food was good the hotel is in a great location. We enjoted our stay and will difenetly will be coming again.

    Nancy, 3 night family trip, Apr. 6, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Bad service

    When i booked online it was showing riverfront room and staff gave me room like jail there was no balcony and there was paid parking i never heard paid parking in any hotel. Bad service . Not happy

    Amanpreet, 1 night family trip, Apr. 3, 2021

    Verified Hotels.com guest review

See all 1,381 reviews