Mercure Gold Coast Resort

Photo gallery for Mercure Gold Coast Resort

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Outdoor pool
Pool
Outdoor pool
Terrace/patio

Overview of Mercure Gold Coast Resort

UNESCO Sustainable Travel Pledge

Mercure Gold Coast Resort

4.0 star property
4-star hotel with 2 outdoor pools, near Palm Meadows Golf Course

8.6/10 Fabulous

999 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Connecting rooms available
The price is AU$152
Price available on 15/8/2022
Map
64 Palm Meadows Drive, Carrara, QLD, 4211
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Children's pool
  • Spa tub
  • Pool bar
  • Coffee shop/cafe
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Television
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Carrara
  • Pacific Fair Shopping Centre - 6 min drive
  • The Oasis - 7 min drive
  • Gold Coast Convention and Exhibition Centre - 7 min drive
  • Robina Town Centre - 8 min drive
  • SkyPoint Observation Deck - 9 min drive
  • Surfers Paradise Beach - 13 min drive
  • Cavill Avenue - 10 min drive
  • Slingshot - 16 min drive
  • Springbrook National Park - 20 min drive
  • Wet'n'Wild Gold Coast - 21 min drive

Getting around

  • Coolangatta Airport (OOL) - 29 min drive
  • Varsity Lakes Station - 11 min drive
  • Helensvale Station - 19 min drive
  • Gold Coast City Coomera Station - 21 min drive

About this property

Mercure Gold Coast Resort

Mercure Gold Coast Resort puts you 5.3 mi (8.5 km) from Surfers Paradise Beach and 5.5 mi (8.8 km) from Cavill Avenue. Guests can visit the spa to indulge in Swedish massages, body wraps, or facials, and The Green Dining serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include 2 outdoor pools, a poolside bar, and a health club. The comfortable beds and helpful staff get good marks from fellow travelers.

Languages

Chinese (Mandarin), English, German, Japanese, Korean, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 292 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area

Traveling with children

  • Children stay free
  • Children's pool
  • Children's menu

What to do

  • Tennis lessons
  • Golf lessons nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (10097 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 8 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Health club
  • 18 holes of golf
  • 2 outdoor pools
  • Full-service spa
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Grab bar near toilet
  • Upper floors accessible by stairs only

Languages

  • Chinese (Mandarin)
  • English
  • German
  • Japanese
  • Korean
  • Russian

Room amenities

Be entertained

  • 50-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Future Therapy has 3 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily.

Dining

The Green Dining - Overlooking the golf course and pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
The Green Bar - Overlooking the golf course, this bar serves brunch, lunch, and light fare. Open daily.
The Cart - Onsite coffee shop. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of AUD 30 for adults and AUD 15 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Rollaway beds are available for AUD 45.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Gold Coast Mercure
Gold Coast Mercure Resort
Mercure Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort
Mercure Gold Coast Resort Carrara
Mercure Resort Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort Hotel
Mercure Gold Coast Resort Carrara
Mercure Gold Coast Resort Hotel Carrara

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

9.1/10

Staff & service

8.5/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

Jeff, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient hotel for golfers
Stayed here as it was close to a number of golf courses. Nice spacious room with comfortable bed. Food in restaurant was good. The rooms are in separate buildings from the restaurant and lobby of the hotel and only access is by the stairs. Not really close to any shopping or other restaurants or the beach.
Terry, 2-night trip
Verified Hotels.com guest review

6/10 Good

Overall a bit disappointing. Went away for a boy's trip so specifically asked for 2 queen beds and were given one king and a lounge. Reception was not helpful when we brought this to their attention when checking in and asked for this to be rectified. Level of assistance overall was minimum.
Narelle, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Was a comfortable stay.
3-night family trip
Verified Hotels.com guest review

6/10 Good

It was too stuffy and hot.
Shane, 2-night romance trip
Verified Wotif guest review

8/10 Very good

Jan, 2-night trip
Verified Wotif guest review

8/10 Very good

The property was awesome. The staff were super helpful and friendly. The room were clean and comfortable and we enjoyed our stay. The parking was a little tight for larger vehicles (Nissan Pathfinder). Plenty of parking spaces though.
Darrel, 1-night family trip
Verified Wotif guest review

6/10 Good

Amanda, 1-night trip
Verified Wotif guest review

2/10 Poor

Room was not clean. Had a lot of issues with the actual function of the room. Blinds did not cover the windows and had been repaired / shortened. We had the pathway lighting right outside our room couldn’t sleep. Bathroom door was scraping on the ground to the point it was pulling the inner sheet of the door off. We left after one night.
James, 2-night family trip
Verified Wotif guest review