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Metro Apartments on Bank Place

4.0 star property
City centre hotel, steps from Collins Street

Photo gallery for Metro Apartments on Bank Place

Exterior
Reception
Studio Queen Apartment
One Bedroom Apartment | Living area
Studio Queen Apartment
Metro Apartments on Bank Place offers a convenient retreat in the heart of Melbourne. Stay connected with free in-room WiFi, explore nearby attractions like SEA LIFE Melbourne, and enjoy concierge services to make your stay seamless.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Laundry facilities
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (6)

  • Weekly housekeeping
  • Front desk safe
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Stovetop
  • Private bathroom
  • Cable/satellite TV service
  • Laundry facilities
  • Coffee/tea maker
  • Lift

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for One Bedroom Apartment

One Bedroom Apartment | Living area

One Bedroom Apartment

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Queen Apartment

Studio Queen Apartment

Studio Queen Apartment

Highlights

Air conditioning
Heating
Kitchenette
Fridge
LCD TV
Clothes dryer
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
18 Bank Place, Melbourne, VIC, 3000

What's nearby

  • Melbourne Central - 7 min walk - 0.6 km
  • Crown Casino - 12 min walk - 1.0 km
  • Melbourne Convention and Exhibition Centre - 12 min walk - 1.0 km
  • Queen Victoria Market - 12 min walk - 1.1 km
  • Marvel Stadium - 14 min walk - 1.2 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 22 min drive
  • Melbourne Airport (MEL) - 26 min drive
  • Melbourne, VIC (AVV-Avalon) - 46 min drive
  • Southern Cross Station - 10 min walk
  • Flinders Street Station - 11 min walk
  • Spotswood Station - 15 min drive
  • Flagstaff Station - 9 min walk
  • Melbourne Central Station - 12 min walk
  • Parliament Station - 17 min walk

Restaurants

  • ‪Roti Bar - ‬1 min walk
  • ‪The Mitre Tavern - ‬1 min walk
  • ‪Dikstein's Corner Bar - ‬1 min walk
  • ‪Turf Bar & Restaurant - ‬2 min walk
  • ‪The Sherlock Holmes - ‬3 min walk

About this property

Metro Apartments on Bank Place

When you stay at Metro Apartments on Bank Place, you'll be in a great location, within a short 10-minute walk of Collins Street and Melbourne Central. Also, Bourke Street Mall and SEA LIFE Melbourne are within a short 10-minute walk. Public transportation is only a short walk: Flagstaff Station is 9 minutes and Melbourne Central Station is 12 minutes.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 13 rooms
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 5:00 PM
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out

Special check-in instructions

    • The property charges 1.8 per cent for credit card payments
    • The front desk is open Monday - Friday (9:00 AM - 5:00 PM) and Saturday - Sunday (noon - 5:00 PM)
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking
    • Off-site parking within 1312 ft (AUD 25 per day); booking required; discounts available

Other information

    • Smoke-free property
    • No stag or hen parties
LOB_HOTELS

Property amenities

What to do

  • Bike rentals nearby

Services

  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1906
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair-accessible
  • Lift
ROOM

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Dryer

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Stovetop

More

  • Weekly housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: AUD 200.00 per stay

Optional extras

  • Credit card charges are subject to an extra charge of 1.8 per cent
  • Bed sheets are available for an extra charge of AUD 60 per bed, per week (or guests may bring their own)

Parking

  • Parking is available nearby and costs AUD 25 per day (1312 ft away)

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Bank Place
Bank Place Apartments
Metro Apartments Bank Place
Metro Apartments Bank Place Melbourne
Metro Bank Place
Metro Bank Place Melbourne
Metro Apartments On Bank Place Hotel Melbourne
Metro Apartments Bank Place Apartment Melbourne
Metro Apartments Bank Place Apartment
Metro Apartments on Bank Place Hotel
Metro Apartments on Bank Place Melbourne
Metro Apartments on Bank Place Hotel Melbourne
HELP_OUTLINE

Frequently asked questions

Does Metro Apartments on Bank Place offer free cancellation for a full refund?

Yes, Metro Apartments on Bank Place does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Metro Apartments on Bank Place?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Metro Apartments on Bank Place?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Metro Apartments on Bank Place?

Check-in start time: 2:00 PM; check-in end time: 5:00 PM. Check-out time is 10 AM. Contactless check-out is available.

Is there an on-site casino at Metro Apartments on Bank Place?

No, this hotel doesn't have a casino, but Crown Casino (14-min walk) is nearby.

What is there to do at Metro Apartments on Bank Place and nearby?

Have fun during the warmer months with activities nearby such as cycling.

What's the area around Metro Apartments on Bank Place like?

Metro Apartments on Bank Place is in Melbourne Central Business District, a short 9-minute walk from Flagstaff Station and 10 minutes' walk from Melbourne Central.

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Metro Apartments on Bank Place Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Location
Service staff
Room
Apartment
Bathroom
Pub
Shower
Shopping

Reviews

8/10 Very good

Convenient and tidy place to stay with good location
Phil, 2-night trip

8/10 Very good

Restaurants near by were great. Loved the Roti Bar!
Belinda, 2-night trip

10/10 Exceptional

Was perfect for our stay. In the heart of the city with everything in walking distance.
glenn, 2-night trip

8/10 Very good

Very close to dining, theatre, shopping and the Tram
Kim, 7-night trip

10/10 Exceptional

Lovely studio apartment that is well equipped and conveniently located.
Melody, 8-night trip

10/10 Exceptional

Great position
mark, 2-night trip

10/10 Exceptional

The location was great and the front office/reception fellow couldn't have been more helpful. The room was clean and the handyman wandering about doing jobs was also very pleasant. Great value hotel!
brad, 1-night trip

10/10 Exceptional

Self-contained apartment had everything needed for 6 day stay. Great location near bars & restaurants. Friendly & helpful Manager. Would definitely stay again.
Paul, 6-night trip

10/10 Exceptional

Great location

This was the perfect location for us. Very easy instructions and communication. We found the room had everything we needed for our stay.
2-night trip

10/10 Exceptional

The rooms were exceptionally clean and had everything from a dishwasher, washing machine/dryer, heater. Close to southern cross station and multiple tram routes, lots of shopping and dining options and to top it off the staff are so personable and professional!
Cameron, 6-night trip

6/10 Good

Good location. Bathroom could do with renovation.
Tracy, 3-night trip

8/10 Very good

Central location. Clean, basic apartment.
Emma, 4-night trip

10/10 Exceptional

Close to everything. Easy checkin and checkout. Nice and clean but smaller than led to believe in pictures. No milk provided even though tea and coffee were.
Alison, 2-night trip

6/10 Good

Very noisy at night. Whilst convenient to town, the loud music from a nearby nightclub or pub went on until 3am on Friday and 4am on Saturday. Rundown but OK for the price, the only real drawback was the noise. Staff on check-in were very friendly and helpful.
Michael, 2-night trip

10/10 Exceptional

Great place to stay in Melbourne!

Great location in the CBD! Very close to many sights and shops. But because of that, there were some nights where there was loud noise at night/in the morning. Wasn't too much of a problem for me. The room was very cozy and had everything I needed. It did get stuffy at times though. Overall, the place is good for those wanting to keep to themselves and have an apartment-style vibe.
picture of living room area
8-night trip

10/10 Exceptional

Property is located on the fringe of the CBD. walking was easy. Trams in the area are free. Restaurants within 100 Metres. Facilities within the apartment were very good. Shower was very small and the extractor fan sounded like a jet taking off and operated when the light was turned on. Overall we were happy with the apartment.
Paul, 4-night trip

4/10 Fair

Location is decent but there are pubs downstairs that make a fair bit of noise on a Fri/Sat Night. The room we stayed in needed some repairs and a refreshment. The sink tap was loose and wobbly and was barely usable. The toilet wasn't super clean and the toilet paper was one ply. The pillow was also poor quality and extremely flat and the bed was pretty soft. Overall it was average at best and wouldn't stay again
Christopher, 2-night trip

6/10 Good

The property was overall basic and spacious, and achieved what I required, somewhere to rest my head, in a quiet location. The door to the balcony was locked without the ability to utilise it, and all other windows were locked shut without the ability to obtain fresh air in the apartment. The window in the kitchen did not have a full set of blinds, which was a little unnerving for one who wants privacy. A number of other items did stand out throughout the apartment. However at the end of the day, if the price is right I would consider returning to spend another night.
Thomas, 1-night trip

4/10 Fair

was given one room, but this had a fuse box that was making noise, so I asked to move. They moved me and advised that the new room was "noisy" but I was not told that the noise came from a nightclub and that the noise could go on till 4.30am. If they had, I would have stayed in the first room. Shelves where glasses stored had not been cleaned in either room for weeks. Bed in the second room had a leg missing. I would not recommend and I would not return.

4/10 Fair

After i booked i had to contact MadeComfy multiple times as I received multiple emails saying I need to provide my license otherwise my booking would be cancelled (I had done so weeks earlier but had to do manually as any link sent never worked and had someone else's name on it. I requested the invoice so I can review breakdown and see whether a deposit was taken and to make payment from an updated account. I asked for this over 2 weeks in advance and still haven't been provided the invoice, rather being billed to the account i was trying to udpate. When I arrived to the property I requested a second key, for the soap and conditioner to be filled (they were empty) and followed up again on the invoice/deposit. I am now home 10 days after the email and still haven't received any response
Kegan, 8-night trip

4/10 Fair

Terrible experience with early check in, wasted 3 hours because reception didnt make arrangements for us to pick up keys.Prior to that contacted us urgently requesting for payment to be made asap or risk reservation being cancelled, because reception is unmanned at weekends. Requested for early check in made, but no details sent. Not possible to connect to out of hours mobile, no response to voicemails and messages via Wotif. Another couple arrived with same issue and local residents stating "people wait by the door a lot". Rooms are average, shower does not have an easy to locate midzone between freezing and scorching which means showers are not an experience they need to be and extraction fan is loud enough to disrupt sleep if light is used overnight. Very dusty aircon unit and missing some cabinet door handles. Overall average and probably would not have minded, given it was chosen for location, but very poor service let it down in the end and has negatively flavoured the stay.
Dimitry, 2-night trip

2/10 Poor

Frances, 10-night trip

10/10 Exceptional

Gregory, 1-night trip

8/10 Very good

Location ideal in an average apartment.

Staff very obliging, apartment cleaned. Decor is tired and cluttered and the lounge was stained
4-night trip

10/10 Exceptional

gregory, 5-night trip