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Novotel Melbourne on Collins

4.5 star property
Family-friendly hotel with indoor pool, connected to a shopping centre, near Collins Street
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Melbourne on Collins

Exterior
Bar (on property)
Indoor pool
Junior Suite, 1 King Bed
Indoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 5 meeting rooms

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
The price is AU$193
includes taxes & fees
8 Jan - 9 Jan 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | Living room

Family Suite, Multiple Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed
  • 49 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Accessible Room, 1 King Bed

Accessible Room, 1 King Bed

Accessible Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Stamford Plaza Melbourne

Pool
Parking available
Free WiFi
Restaurant
8.0 out of 10, Very good, (1534)
The price is AU$209
includes taxes & fees
22 Dec - 23 Dec
Stamford Plaza Melbourne
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About the area

Map
270 Collins Street, Melbourne, VIC, 3000

What's nearby

  • Collins Street - 1 min walk - 0.0 km
  • Bourke Street Mall - 5 min walk - 0.5 km
  • Melbourne Central - 8 min walk - 0.7 km
  • Queen Victoria Market - 16 min walk - 1.4 km
  • Crown Casino - 17 min walk - 1.5 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 25 min drive
  • Melbourne Airport (MEL) - 30 min drive
  • Melbourne, VIC (AVV-Avalon) - 49 min drive
  • Flinders Street Station - 6 min walk
  • Southern Cross Station - 15 min walk
  • Spotswood Station - 19 min drive
  • Melbourne Central Station - 10 min walk
  • Parliament Station - 13 min walk
  • Flagstaff Station - 15 min walk

Restaurants

  • ‪Brunetti - ‬2 min walk
  • ‪Betty's Burgers - ‬2 min walk
  • ‪Centre Place - ‬2 min walk
  • ‪Bench Coffee Co. - ‬2 min walk
  • ‪Haigh's Chocolates - ‬2 min walk

About this property

Novotel Melbourne on Collins

Novotel Melbourne on Collins offers a fantastic location, putting you a short five-minute walk from Collins Street and Bourke Street Mall. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Lane Restaurant, which serves local cuisine and is open for breakfast, lunch and dinner. A fitness centre and a bar/lounge are other highlights. Fellow travellers say great things about the pool and helpful staff. Public transportation is only a short walk: Melbourne Central Station is 10 minutes and Parliament Station is 13 minutes.

Languages

Afrikaans, Chinese (Mandarin), English, French, German, Japanese, Korean, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 380 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1.4 per cent for credit card payments
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas (5-device limit)
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices); 5-device limit)
LOCAL_PARKING

Parking

    • Covered on-site valet parking (AUD 64 per day)
    • Off-site parking within 2953 ft (AUD 42 per day)
DONE

Other information

    • Smoke-free property
    • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop
  • Children's menu

What to do

  • Shopping
  • Bike rentals nearby

Working away

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (7018 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Shopping centre on-site
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices) and 5-device limit)
  • Phone
  • Desk chair

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Lane Restaurant – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Lane Cafe and Bar – This café serves breakfast, brunch and lunch. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 38 to 38 for adults and AUD 0 to 38 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 per cent

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 July to 30 September:
  • Bar/Lounge
  • Dining venue

Children & extra beds

  • Rollaway beds are available for AUD 80 per day

Parking

  • Covered valet parking costs AUD 64 per day
  • Parking is available nearby and costs AUD 42 per day (2953 ft away)

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 10 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Melbourne Collins
Melbourne Novotel
Melbourne Novotel Collins
Novotel Collins
Novotel Collins Hotel
Novotel Collins Hotel Melbourne
Novotel Collins Melbourne
Novotel Melbourne
Novotel Melbourne Collins
Accor Melbourne On Collins
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne Collins Hotel
Novotel Melbourne on Collins Hotel
Novotel Melbourne on Collins Melbourne
Novotel Melbourne on Collins Hotel Melbourne

Frequently asked questions

Does Novotel Melbourne on Collins offer free cancellation for a full refund?
Yes, Novotel Melbourne on Collins does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Melbourne on Collins?
Yes, there's an indoor pool. Guests have pool access from 6 AM to 10 PM.
Are pets allowed at Novotel Melbourne on Collins?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Novotel Melbourne on Collins?
Yes. Valet parking costs AUD 64 per day.
What are the check-in and check-out times at Novotel Melbourne on Collins?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Novotel Melbourne on Collins?
No, this hotel doesn't have a casino, but Crown Casino (17-min walk) is nearby.
What is there to do at Novotel Melbourne on Collins and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre.
Are there restaurants at or near Novotel Melbourne on Collins?
Yes, Lane Restaurant offers local cuisine.
What's the area around Novotel Melbourne on Collins like?
Novotel Melbourne on Collins is in Melbourne Central Business District, a short 6-minute walk from Flinders Street Station and 8 minutes' walk from Melbourne Central. Travellers say that the area is walkable and good for shopping.

Novotel Melbourne on Collins Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Poor

Look Elsewhere
During this business trip stay, we encountered extremely hot weather, and the air conditioning in all three booked rooms failed. Despite the front desk offering a full refund for one night for each room, they stated they couldn't process it because the booking was made through Expedia. After following up with Novotel through Expedia, the best they could offer was a disappointing 25% discount. The conditions in the rooms were uninhabitable, making it impossible for anyone to sleep due to the intense heat and humidity. We were penalised for using Expedia
J R, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Joyce, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Preconference stay
Comfortable for 2 single ladies peioe to annual conference in same venue. Breakfsat plentiful. Shower over bath which l personally am not keen on. Beds comfortable , room spacious for 2x queen beds. Happy to recommend
Ann, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

very uncomfortable
I booked three rooms for a business trip and in all three rooms, the air-conditioning did not function, making for impossible and very uncomfortable sleeping conditions. Not good enough
J R, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Great Food
It was a pleasant stay. It was disappointing not to have a view of anything but the atrium but I think this is a common issue in Melbourne. Menu was great. I would consider staying again.
Robyn-Anne, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay
Had a great stay at the Novatel. We ordered the breakfast with our package and it was well worth it. My only let down was the sleeping pillows were to soft for my liking.
Lisa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kylie, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Peter, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Great location but a bit tired
Despite the hotel’s favorable location, the guest experience was significantly compromised by the subpar condition of the rooms. Several amenities were missing or malfunctioning, including missing light fixtures and inadequate lighting throughout the room. The bathroom layout was poorly designed, causing inconvenience during use. The absence of night lights or dim lights further exacerbated the situation, making it challenging to navigate the bathroom at night. Additionally, the room carpet was visibly soiled, and the bathroom had not been adequately dried, which contributed to the overall discomfort.
4-night family trip
Verified Hotels.com guest review

6/10 Good

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mobile connectivity is an issue, there is very limited connectivity.,Rest hotel room is quite neat and clean.
Neeraj, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Hua Joo, 2-night business trip
Verified Hotels.com guest review

6/10 Good

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

SOO HEE, 3-night trip
Verified Expedia guest review

10/10 Exceptional

I can’t think of any negatives! The room, the pool and the restaurant were all fantastic. The buffet breakfast had everything you could need, and we also ordered room service for dinner which we thought would take ages but it was surprisingly fast. The staff were all super helpful and friendly. The only slight downsides were the parking (a bit annoying parking across the street and then it’s difficult to get to and from your car), and the room was consistently 21 degrees even though we set it to 17/18 so we were really hot overnight and didn’t sleep well. I wouldn’t recommend staying on the 7th floor as guests have to walk past all the rooms to get to the pool/gym from the lift. We were on floor 13 far away from the lifts so had no issue with noise.
Hana, 1-night family trip
Verified Expedia guest review

8/10 Very good

Good location, in busy shopping area
Zhijiang, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

very nice stay
Michelle, 1-night family trip
Verified Wotif guest review

8/10 Very good

Central location. I would like to thank Micah on the reception desk for changing our room after an issue in our original room. Will stay there again
WILLIAM ROGER, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

I used the valet to park and they were very attentive and quick to help with bags the location is Central to everything the staff is extremely friendly..
Richard, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Seamus, 3-night trip
Verified Expedia guest review

8/10 Very good

Indoor Pool is good
Ben, 1-night family trip
Verified Wotif guest review

8/10 Very good

Good location and good price
Very convenient location in the heart of Melbourne CBD. The building itself shows some wear and tear after decades of operation, some minor renovation or rejuvenating would make this hotel much nicer. The parking was extremely tight for Toyota landcruiser.
Gensuke, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

We had a great stay - we found the staff to be so incredibly accommodating with the kids. We will definitely be back
Kat, 2-night family trip
Verified Wotif guest review

8/10 Very good

Patrick, 2-night trip
Verified Expedia guest review

8/10 Very good

OK centrally located very close to all transport trams trains go anywhere in Vic from the front door.
Paul, 1-night trip
Verified Wotif guest review