See all properties

Mercure Cairns

4.0 star property
Hotel with outdoor pool, near Cairns Esplanade

Photo gallery for Mercure Cairns

Outdoor pool, pool loungers
Loft, 1 Queen Bed
Sports facility
Outdoor pool, pool loungers
Family Room, Multiple Beds (1 Queen and 2 Singles)
Set amidst lush gardens, Mercure Cairns offers a tranquil retreat near Cairns Central Shopping Centre and Cairns Marlin Marina. Enjoy local cuisine at The Stanley restaurant, unwind by the outdoor pool with sun loungers, or stay connected with in-room WiFi and business center; previous guests praise the helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Pool
  • Non-smoking
  • Laundry facilities
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Business centre
  • Airport shuttle
  • Air conditioning
  • Garden
  • Front desk safe
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Meeting room

Feel at home (6)

  • Cots/infant beds (surcharge)
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is AU$261
includes taxes & fees
10 Aug - 11 Aug

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Single Beds

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Single Beds

Highlights

Air conditioning
TV
Ceiling fan
Hairdryer
Eco-friendly toiletries
Private bathroom
Espresso maker
Minibar
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
TV
Ceiling fan
Hairdryer
Eco-friendly toiletries
Private bathroom
Espresso maker
Minibar
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Minibar, desk, laptop workspace, iron/ironing board

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
TV
Ceiling fan
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (1 Queen and 2 Singles)

Minibar, desk, laptop workspace, iron/ironing board

Family Room, Multiple Beds (1 Queen and 2 Singles)

Highlights

Balcony or patio
Air conditioning
Kitchenette
Dining table
TV
Ceiling fan
Hairdryer
Eco-friendly toiletries
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Loft, 1 Queen Bed

Loft, 1 Queen Bed | View from room

Loft, 1 Queen Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Dining table
TV
Ceiling fan
Separate bedroom
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds

Highlights

Balcony or patio
Air conditioning
TV
Ceiling fan
Hairdryer
Eco-friendly toiletries
Private bathroom
Espresso maker
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
TV
Ceiling fan
Hairdryer
Eco-friendly toiletries
Private bathroom
Espresso maker
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor spa tub

Cairns Harbourside Hotel

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,010 reviews
The price is AU$234
includes taxes & fees
31 July - 1 Aug
Cairns Harbourside Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
15 Florence Street, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 5 min walk - 0.5 km
  • Cairns Central Shopping Centre - 6 min walk - 0.6 km
  • Cairns Night Markets - 8 min walk - 0.7 km
  • Esplanade Lagoon - 10 min walk - 0.9 km
  • Reef Fleet Terminal - 14 min walk - 1.2 km

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 10 min drive
  • Freshwater Station - 11 min drive
  • Cairns Station - 13 min walk
  • Redlynch Station - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Pizza Trattoria - ‬6 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬2 min walk
  • ‪Atrium - ‬4 min walk
  • ‪Chezest - ‬4 min walk
  • ‪Gelocchio - ‬6 min walk

About this property

Mercure Cairns

Located just 3.7 mi (6 km) from the airport, Mercure Cairns offers a shuttle (available on request). Guests can enjoy the outdoor pool, or take advantage of nearby scuba-diving. Also, Cairns Esplanade and Cairns Central Shopping Centre are within a short 10-minute walk. Fellow travellers say good things about the helpful staff.

Languages

English, Filipino, French, Italian, Korean, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 75 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 1.1 per cent for credit card payments
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Transfers

    • Airport shuttle from 3:30 AM to 11:30 PM*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Water dispenser

What to do

  • Beach nearby
  • Bike rentals nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting room

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • An outdoor pool
  • At least 80% of food locally sourced
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
ROOM

Room amenities

Be entertained

  • 55-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient toilets only
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of AUD 15 per person (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.1 per cent

Renovations and closures

The following facilities or services will be unavailable from March 13 2025 to November 30 2025 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • Breakfast
  • Laundry facilities

Children & extra beds

  • Cots/infant beds are available for AUD 20.0 per stay
  • Rollaway beds are available for AUD 30 per day
  • Airport shuttle service for children costs AUD 15 (one-way)

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Also known as

Cairns ibis Styles
ibis Styles Cairns
ibis Styles Hotel Cairns
All Seasons Cairns
ibis Styles Cairns Hotel
ibis Styles Cairns
Mercure Cairns Hotel
Mercure Cairns Cairns
Mercure Cairns Hotel Cairns
HELP_OUTLINE

Frequently asked questions

Does Mercure Cairns offer free cancellation for a full refund?

Yes, Mercure Cairns does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Cairns?

Yes, there's an outdoor pool.

Are pets allowed at Mercure Cairns?

Sorry, pets aren't allowed.

Is parking offered on site at Mercure Cairns?

Sorry, there's no on-site parking at Mercure Cairns.

Is an airport shuttle service offered by Mercure Cairns?

Yes, an airport shuttle is available from 3:30 AM to 11:30 PM on request. The charge is AUD 15 per person one-way.

What are the check-in and check-out times at Mercure Cairns?

You can check in starting at 2:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Mercure Cairns?

No, this hotel doesn't have a casino, but Reef Hotel Casino (14-min walk) and Cazalys Cairns (4-min drive) are both nearby.

What is there to do at Mercure Cairns and nearby?

Have fun with nearby activities such as cycling and scuba-diving. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

What's the area around Mercure Cairns like?

Mercure Cairns is in Cairns Central Business District, a short 4-minute walk from Cairns Esplanade and 8 minutes' walk from Cairns Central Shopping Centre.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Mercure Cairns Reviews

Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Restaurant
Location
Lobby
Family friendly
Breakfast
Clean room
Parking

Reviews

8/10 Very good

Hotel was in a great location
Michele, 3-night trip

8/10 Very good

Great stop over for a few days in cairns. Really good central location
Aysha, 2-night trip

6/10 Good

Overall it is a great hotel. Love the large sized family room. Wifi connection on TV’s didn’t work. Unable to access Netflix’s etc in room.
1-night trip

10/10 Exceptional

Clean, convenient, friendly
Erin, 2-night trip

10/10 Exceptional

It is nice place to stay!
Tamie, 1-night trip

8/10 Very good

Good property
Erhan, 1-night trip

4/10 Fair

On arrival to our room, we found sliverfish on the bed and with someone nails stuck on one of the pillows. Pillows where very uncomfortable to sleep with. Bathroom had no towels or shower mat. Had to go and ask for towels.
Chloe, 1-night trip

10/10 Exceptional

We had an awesome stay. Staff were very friendly and room was very clean and comfortable. My only negative would be we booked 2 rooms both for 2 adults and 1 child, and only had 2 bath towels in each room. Otherwise it was a great stay. We will definitely be back.
Sandra, 1-night trip

8/10 Very good

Close to esplanade with all the eateries which was so handy for the one night
lynette, 1-night trip

10/10 Exceptional

Close to everything in walking distance.
Rosina, 3-night trip

8/10 Very good

Convenient to esplanade and town. Parking was on street only but room was clean and tidy - smallish bathroom but did the job
David, 1-night trip

10/10 Exceptional

Close to the city centre and harbour - but enough distance to not be too close. Very handy for the promenade. Enjoyed our stay
Stephen, 3-night trip

10/10 Exceptional

Great family room with everything we needed. Close to town The lift was a little scary and may need some work
Sharon, 1-night trip

6/10 Good

Pool was very warm like soup very noisy cause near a busy road wouldn’t stay there again too far from stuff
Laureece, 3-night trip

8/10 Very good

Quiet and clean space
Veronika, 4-night trip

10/10 Exceptional

If you’re in Cairns it’s not for staying in the hotel. Staff was very accommodating. Rooms are smallish but clean. AC worked.
Razab, 2-night trip

10/10 Exceptional

The Mercure is well positioned, only a short walk to the Esplanade and the train station for our trip to Kuranda. The staff were lovely, we had dinner 2 nights, having the specials available on those nights which we enjoyed. We also had breakfast 3 mornings which we also enjoyed. The meals/pool area was a great place to relax. Overall we were very happy with our stay and would stay again when next visiting Cairns.
Damian, 4-night trip

10/10 Exceptional

Cleanliness n tudy
TITOM, 2-night trip

4/10 Fair

Dated, noisy but convenient location for the aquarium and night markets. I personally won't stay here again as there are plenty of other options for a cheaper price
Mark, 1-night trip

2/10 Poor

Leak around base of toilet - pooling onto bathroom floor.
Jane, 1-night trip

8/10 Very good

Staff were very accommodating. Staff at check in organised early check in at 11am. A portable clothesline was provided when suggested that this would be helpful. Room was clean and great that it could accommodate a family if 5! Easy walking distance to ferry and train terminals and restaurants.

6/10 Good

Room very nice service poor
Neil, 2-night trip

6/10 Good

Very convenient location, walkable distance to restaurant, night market and the lagoon. However, cleaniness can be improved. Bowls and mugs in the kitchenette not very clean, and there is a funny smell in the fridge. Breakfast reasonable price but with limited choice only.
AH LAI, 2-night trip

10/10 Exceptional

We were worried about having to park our car on the street each night because there wasn't enough parking inside.
Teresa, 2-night trip

8/10 Very good

Comfy new mattress and nice large smart tv, unfortunately the air conditioning leaked a lot of water during the night and is unsafe.
carlo, 1-night trip