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Mango Lagoon Resort & Wellness Spa

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4 outdoor pools, pool umbrellas, pool loungers
Beach nearby, beach towels
Beach nearby, beach towels
4 outdoor pools, pool umbrellas, pool loungers
4 outdoor pools, pool umbrellas, pool loungers

Overview of Mango Lagoon Resort & Wellness Spa

Mango Lagoon Resort & Wellness Spa

3.5 star property
3.5-star hotel in Palm Cove with 4 outdoor pools and spa

8.2/10 Very good

588 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
81 - 85 Cedar Road, Palm Cove, QLD, 4878

Room options

About this area

What's nearby

  • In Palm Cove
  • Great Barrier Reef - 1 min drive

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 23 min drive
  • Redlynch Station - 17 min drive
  • Freshwater Station - 19 min drive
  • Cairns Station - 24 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • Neptune's - 11 min walk
  • Il Forno Pizzeria - 11 min walk
  • Choc Dee Thai Restaurant - 11 min walk
  • Jasmine Rice - 12 min walk
  • Nu Nu Restaurant - 12 min walk

About this property

Mango Lagoon Resort & Wellness Spa

Mango Lagoon Resort & Wellness Spa offers an airport shuttle (available 24 hours) for AUD 26 per person one-way. Guests can be pampered with deep-tissue massages at the spa. Other highlights include 4 outdoor pools, a terrace and a garden. Fellow travellers say great things about the walkable location.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 75 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 6:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open Monday - Friday (9:30 AM - 3:30 PM) and Saturday - Saturday (9:30 AM - 12:30 PM)
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Cruise terminal shuttle*

Off-site

  • Area shuttle within 23 km*
  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • BBQs

What to do

  • Beach nearby
  • Hiking/biking trails nearby

Services

  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 6 buildings/towers
  • Garden
  • Terrace
  • 4 outdoor pools
  • Full-service spa

Accessibility

  • Accessible bathroom (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • 45-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Weekly housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Holistic Spa. Services include deep-tissue massages, Swedish massages and Thai massages. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of AUD 26 per person (one-way)
  • Cruise ship terminal shuttle service is offered for an extra charge
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for AUD 12.0 per day
  • Rollaway beds are available for AUD 40.0 per day
  • Airport shuttle for children between the ages of 2 and 12 costs AUD 13 (one-way)
  • Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair

Pool, spa, & gym (if applicable)

  • Children under 13 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Mango Lagoon
Mango Lagoon Resort & Wellness Spa
Mango Lagoon Resort & Wellness Spa Palm Cove
Mango Lagoon Wellness Spa
Mango Lagoon Wellness Spa Palm Cove
Mango Lagoon Hotel Wellness
Mango Lagoon Resort & Wellness Hotel Palm Cove
Mango Lagoon Resort Wellness Spa Palm Cove
Mango Lagoon Hotel Wellness
Mango Lagoon Resort & Wellness Hotel Palm Cove
Mango Lagoon & Wellness Spa
Mango Lagoon Resort Wellness Spa
Mango Lagoon Resort & Wellness Spa Hotel
Mango Lagoon Resort & Wellness Spa Palm Cove
Mango Lagoon Resort & Wellness Spa Hotel Palm Cove

Frequently asked questions

Does Mango Lagoon Resort & Wellness Spa offer free cancellation for a full refund?
Yes, Mango Lagoon Resort & Wellness Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mango Lagoon Resort & Wellness Spa?
As of 30 Nov 2022, prices found for a 1-night stay for 2 adults at Mango Lagoon Resort & Wellness Spa on 10 Dec 2022 start from AU$236, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mango Lagoon Resort & Wellness Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mango Lagoon Resort & Wellness Spa?
Yes, there are 4 outdoor pools.
Are pets allowed at Mango Lagoon Resort & Wellness Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Mango Lagoon Resort & Wellness Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by Mango Lagoon Resort & Wellness Spa?
Yes, an airport shuttle is available. The charge is AUD 26 per person one-way.
What are the check-in and check-out times at Mango Lagoon Resort & Wellness Spa?
You can check in from 2:00 PM - 6:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Mango Lagoon Resort & Wellness Spa and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Mango Lagoon Resort & Wellness Spa also has spa services and a garden.
Are there restaurants at or near Mango Lagoon Resort & Wellness Spa?
Yes. Nearby restaurants include Neptune's (11-min walk), Il Forno Pizzeria (11-min walk) and Choc Dee Thai Restaurant (11-min walk).
What's the area around Mango Lagoon Resort & Wellness Spa like?
Mango Lagoon Resort & Wellness Spa is a short 1-minute walk from Great Barrier Reef and 16 minutes' walk from Macalister Range National Park. The local area is popular for its beaches and our guests say that it is very walkable.

Overall score and ratings

8.2

Very good

8.0/10

Cleanliness

8.1/10

Staff & service

8.7/10

Amenities

7.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Lovely, quiet resort. A quick walk to the beach. Lovely staff.
12-night trip
Verified Hotels.com guest review

8/10 Very good

Comfortable stay
We had a lovely stay at Mango Lagoon resort, in a two bedroom apartment by a pool. The pools are nice and clean with shallow area for toddler and young kids. The apartment itself had everything we needed for a comfortable stay. It is close to Palm Cove beach, a half an hour drive to Port Douglas and Cairns, an ideal base for exploring. When the furniture is due for refresh I'd recommend replacing the wicker furniture set with something that doesn't trap dirt and food.
4-night family trip
Verified Hotels.com guest review

4/10 Fair

Deneise, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Excellent stay Only negative was short walk to restaurants Maybe a shuttle bus to town would have been good
Paul, 6-night romance trip
Verified Wotif guest review

8/10 Very good

Jason, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Enjoyable stay
We had a spacious two bedroom unit on the second floor overlooking one of the pools. Facilities were great and the staff always on hand and helpful with all requests. An easy walk to the beach and restaurants, would definitely recommend
Helen, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Emilie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed in a one bedroom lagoon apartment which was very roomy. Bedroom size was large and outdoor terrace was welcoming. Apartment a little dated but had both air conditioning and fans. It was great to have a washing machine and dryer
Dianna, 5-night trip with friends
Verified Wotif guest review

6/10 Good

The staff and service was absolutely brilliant. The pool and grouns were wonderful and inly a short walk to the beachfront. Unfortunately the room was small dark, basic and rundown. We were aware that it was a budget option and it certainly was.
Lisa van, 6-night romance trip
Verified Expedia guest review

6/10 Good

Great room, amazing location. But disappointed as it’s impossible to recycle paper and carton, the resort only provides 2 doses of dishwasher powder and 2 doses of shampoo (for a 6 night stay, 5 people… definitely not enough! I asked the staff twice if it’s possible to bring more, they answered yes but housekeeping never bring it), there is a oven but no oven proof dish to put in it ! The kitchen is great, but useless if we cannot use the oven and the dishwasher after using it twice !
Marie-Line, 6-night family trip
Verified Wotif guest review