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Crystal Garden Resort & Restaurant

Photo gallery for Crystal Garden Resort & Restaurant

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor spa tub
Family Room | Desk, iron/ironing board, free WiFi

Overview of Crystal Garden Resort & Restaurant

Crystal Garden Resort & Restaurant

3.5-star property
3.5-star hotel in Cairns with outdoor pool and restaurant

7.0/10 Good

191 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is AU$108
Price available on 7/2/2023
Map
18-24 James Street, Cairns North, QLD, 4870

Room options

About this area

What's nearby

  • In Cairns North
  • Great Barrier Reef - 1 min drive
  • Cairns Esplanade - 2 min drive

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 5 min drive
  • Cairns Station - 3 min drive
  • Freshwater Station - 9 min drive
  • Redlynch Station - 10 min drive
  • Free airport shuttle
  • Free local area shuttle

Restaurants

  • Poemphun Thai - 7 min walk
  • Little Ricardo's - 15 min walk
  • Bayleaf - 18 min walk
  • Flying Monkey Cafe - 20 min walk
  • Ozmosis Cafe Kitchen - 3 min drive
Map

About this property

Crystal Garden Resort & Restaurant

Located only 3 mi (4.8 km) from the airport, Crystal Garden Resort & Restaurant offers a free shuttle (available on request). Guests can grab a bite to eat at the restaurant and visit the fitness centre for a workout. An outdoor pool, a terrace and a garden are other highlights. Fellow travellers say good things about the helpful staff.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms

Arriving/Leaving

  • Check-in time from 2 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open Monday - Friday (10:00 AM - 4:00 PM) and Saturday - Sunday (10:00 AM - 2:00 PM)
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Free airport shuttle from 10 AM to 4:00 PM*

Off-site

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant

Travelling with children

  • Free local shuttle

What to do

  • Beach nearby

Services

  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Electric kettle
  • Iron/ironing board

What to enjoy

  • Porch or lanai
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Free tea bags/instant coffee

More

  • Housekeeping (on request)
  • Access via exterior corridors

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 2 per cent

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Crystal Garden Resort Cairns North
Crystal Garden Resort
Crystal Garden Cairns North
Crystal & Restaurant Cairns
Crystal Garden Resort & Restaurant Hotel
Crystal Garden Resort & Restaurant Cairns North
Crystal Garden Resort & Restaurant Hotel Cairns North

Frequently asked questions

Does Crystal Garden Resort & Restaurant offer free cancellation for a full refund?
Yes, Crystal Garden Resort & Restaurant does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crystal Garden Resort & Restaurant?
As of 29 Jan 2023, prices found for a 1-night stay for 2 adults at Crystal Garden Resort & Restaurant on 3 Feb 2023 start from AU$99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crystal Garden Resort & Restaurant?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Crystal Garden Resort & Restaurant?
Yes, there's an outdoor pool.
Are pets allowed at Crystal Garden Resort & Restaurant?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crystal Garden Resort & Restaurant?
Yes, there's free self parking.
Is an airport shuttle service offered by Crystal Garden Resort & Restaurant?
Yes, a free airport shuttle is available from 10 AM to 4:00 PM on request.
What are the check-in and check-out times at Crystal Garden Resort & Restaurant?
You can check in from 2 PM - anytime. Check-out time is 10 AM. Contactless check-out is available.
Is there an on-site casino at Crystal Garden Resort & Restaurant?
No, this hotel doesn't have a casino, but Reef Hotel Casino (4-min drive) and Cazalys Cairns (10-min drive) are both nearby.
What is there to do at Crystal Garden Resort & Restaurant and nearby?
Crystal Garden Resort & Restaurant has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Crystal Garden Resort & Restaurant?
Yes, there's an on-site restaurant. Nearby restaurants include Poemphun Thai (7-min walk) and Cafe Thailand (2.1 mi).
Does Crystal Garden Resort & Restaurant have any outdoor private spaces?
Yes, every room features a porch or lanai.
What's the area around Crystal Garden Resort & Restaurant like?
Crystal Garden Resort & Restaurant is a short 1-minute walk from Great Barrier Reef and 12 minutes' walk from Cairns Esplanade. Travellers recommend the hotel for its quiet location.

Reviews

7.0

Good

7.3/10

Cleanliness

8.0/10

Staff & service

6.3/10

Amenities

6.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Fair

Run Down & Bad Value - has good Covid Protocols
Run down place in a low income apartment complex in a low income part of town. Things were old. But, beds were clean. If you care about Covid, it is probably a decent place for you because the staff make everything comepletly contactless and you never meet a human being. But, this does make the service a bit disappointing. Bad value for money.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Old sheets and blankets lying around on balconies. Property generally dirty. Restaurant no longer open. No spare pillows and one blanket very dirty. Air con wouldn't turn off and crack in basin. Plastic mugs with chips. Very disappointing and over priced at $270. Never again.
anthony, 1-night romance trip
Verified Wotif guest review

4/10 Fair

Paul, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Enjoyed our stay very friendly operator
Patricia, 1-night trip
Verified Lastminute guest review

6/10 Good

The hot water was not working properly 😡
Gewia, 1-night trip
Verified Wotif guest review

8/10 Very good

Michael, 1-night trip
Verified Expedia guest review

4/10 Fair

The property is run down and certainly not $200.00 rooms
Shane, 1-night family trip
Verified Wotif guest review

4/10 Fair

kathleen, 1-night trip
Verified Expedia guest review

4/10 Fair

Adam, 1-night trip
Verified Wotif guest review

6/10 Good

The property is a good basic place to stay, close to the airport, but is pretty unkept on the outside and around the pool area. Pool was very clean, but dead weeds, sticks and leaves etc. were lying around. It was pretty clean, but very dated and old. Beds were comfortable though, and overall, you get a good nights sleep for what you pay for. Reasonable rates.
Cherie, 1-night family trip
Verified Wotif guest review