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Mercure Cairns

4.0 star property
Hotel with outdoor pool, near Cairns Esplanade
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Cairns

Outdoor pool, pool loungers
Sports facility
Superior Room, 1 King Bed | View from room
Family Room, Multiple Beds (1 Queen and 2 Singles)
Breakfast and dinner served, local cuisine

Reviews

7.8 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Non-smoking
  • Air conditioning
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • Business centre
  • Airport shuttle
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Front desk safe
Feel at home
  • Cots/infant beds (surcharge)
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Laundry facilities
The price is AU$179
includes taxes & fees
6 Dec - 7 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | View from room

Standard Room, 2 Single Beds

Highlights

Air conditioning
TV
Ceiling fan
Eco-friendly toiletries
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

Highlights

Air conditioning
TV
Ceiling fan
Eco-friendly toiletries
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Minibar, desk, laptop workspace, iron/ironing board

Executive Room, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Air conditioning
TV
Ceiling fan
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (1 Queen and 2 Singles)

View from room

Family Room, Multiple Beds (1 Queen and 2 Singles)

Highlights

Balcony or patio
Air conditioning
Kitchenette
Dining table
TV
Ceiling fan
Eco-friendly toiletries
Hairdryer
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Loft, 1 Queen Bed

Loft, 1 Queen Bed | View from room

Loft, 1 Queen Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Dining table
TV
Ceiling fan
Separate bedroom
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | View from room

Standard Room, Multiple Beds

Highlights

Balcony or patio
Air conditioning
TV
Ceiling fan
Eco-friendly toiletries
Hairdryer
Private bathroom
Minibar
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
TV
Ceiling fan
Eco-friendly toiletries
Hairdryer
Private bathroom
Minibar
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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View from property

Cairns Harbourside Hotel

Pool
Free parking
Free WiFi
Restaurant
8.6 out of 10, Excellent, (1001)
The price is AU$171
includes taxes & fees
18 Dec - 19 Dec
Cairns Harbourside Hotel
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About the area

Map
15 Florence Street, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 4 min walk - 0.4 km
  • Cairns Central Shopping Centre - 8 min walk - 0.7 km
  • Esplanade Lagoon - 12 min walk - 1.1 km
  • Cairns Marlin Marina - 14 min walk - 1.2 km
  • Reef Fleet Terminal - 15 min walk - 1.3 km

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 10 min drive
  • Freshwater Station - 11 min drive
  • Cairns Station - 13 min walk
  • Redlynch Station - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Pizza Trattoria - ‬6 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬2 min walk
  • ‪Atrium - ‬4 min walk
  • ‪Chezest - ‬4 min walk
  • ‪Gelocchio - ‬6 min walk

About this property

Mercure Cairns

Mercure Cairns is just 3.7 mi (6 km) from the airport and offers a shuttle (available on request). The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Stanley, which serves local cuisine and is open for breakfast and dinner. Other features include a bar/lounge and a garden. Fellow travellers like the helpful staff.

Languages

English, Filipino, French, Italian, Korean, Spanish

At a glance

Hotel size

  • 75 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The property charges 1.1 per cent for credit card payments
  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staffed during limited hours
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle from 3:30 AM to 11:30 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

What to do

  • Beach nearby
  • Bike rentals nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting room

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • An outdoor pool
  • At least 80% of food locally sourced
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 55-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient toilets only

Special features

Dining

The Stanley – This restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately AUD 20 to 32 per person
  • Airport shuttle service is offered for an extra charge of AUD 15 per person (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.1 per cent

Children & extra beds

  • Cots/infant beds are available for AUD 20.0 per stay
  • Rollaway beds are available for AUD 30 per day
  • Airport shuttle service for children costs AUD 15 (one-way)

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Cairns ibis Styles
ibis Styles Cairns
ibis Styles Hotel Cairns
All Seasons Cairns
ibis Styles Cairns Hotel
ibis Styles Cairns
Mercure Cairns Hotel
Mercure Cairns Cairns
Mercure Cairns Hotel Cairns

Frequently asked questions

Does Mercure Cairns offer free cancellation for a full refund?
Yes, Mercure Cairns does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Cairns?
Yes, there's an outdoor pool.
Are pets allowed at Mercure Cairns?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Cairns?
Sorry, there's no on-site parking at Mercure Cairns.
Is an airport shuttle service offered by Mercure Cairns?
Yes, an airport shuttle is available from 3:30 AM to 11:30 PM on request. The charge is AUD 15 per person one-way.
What are the check-in and check-out times at Mercure Cairns?
You can check in starting at 2:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Mercure Cairns?
No, this hotel doesn't have a casino, but Reef Hotel Casino (14-min walk) and Cazalys Cairns (4-min drive) are both nearby.
What is there to do at Mercure Cairns and nearby?
Have fun with nearby activities such as cycling and scuba-diving. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Mercure Cairns?
Yes, The Stanley offers local cuisine.
What's the area around Mercure Cairns like?
Mercure Cairns is in Cairns Central Business District, a short 4-minute walk from Cairns Esplanade and 14 minutes' walk from Cairns Marlin Marina.

Mercure Cairns Reviews

Reviews

7.8

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Akinobu, 6-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Mercure appears beautiful from the outside. Foyer & reception are very nice-but from there everything went downhill. Room was dark only one air conditioner worked. No room telephone although room service was offered, no menu provided, very small bathroom, 3 hangers!!for many wardrobes, no dress mirror, coffee machine leaked every time it was used. Mini bar should not have been there it only provided overpriced beer, water, wine & chocolate. Shocking. Buffet breakfast was $32 - very basic ordinary selection but it was fresh. Reception staff seemed unfamiliar with the local area. Several instructions received from them to find various shops & businesses were completely off the mark. Thank god I had the sense to then google things for myself. An unexpected plumbing problem occurred which cut water off completely from the whole property from about 6:30am to 3;00pm on day two of our stay - very inconvenient - we were offered a refund if we could relocate - that was impossible considering the short notice & high season demand in Cairns in August. When we checked out we were NOT offered any compensation/reduction in the cost of our accommodation for our DAY 2 NO WATER EXPERIENCE ie no use of shower, taps for hand washing & refilling water for coffee machine & forget about having to use a toilet!!! Noise level in corridors was unacceptable at times with children running up & down corridors, screaming & acting up. Then the room next door had very loud volume TV all night one night!!!
Diana, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

We had an awesome stay. Staff were very friendly and room was very clean and comfortable. My only negative would be we booked 2 rooms both for 2 adults and 1 child, and only had 2 bath towels in each room. Otherwise it was a great stay. We will definitely be back.
Sandra, 1-night family trip
Verified Wotif guest review

2/10 Poor

Leak around base of toilet - pooling onto bathroom floor.
Jane, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Verity, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cleanliness n tudy
TITOM, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Robyn, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It is nice place to stay!
Tamie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great family room with everything we needed. Close to town The lift was a little scary and may need some work
Sharon, 1-night trip
Verified Wotif guest review

10/10 Exceptional

If you’re in Cairns it’s not for staying in the hotel. Staff was very accommodating. Rooms are smallish but clean. AC worked.
Razab, 2-night family trip
Verified Expedia guest review

8/10 Very good

Donald, 3-night trip
Verified Expedia guest review

6/10 Good

We had a 3 day stay. The property is close to the night market, restaurants, church and mosque. It is fairly nice. Lots of space, closet space, kitchen sink and utensils. The staff is super nice and friendly.11q It does need an upgrade. The balcony had an old patio set. The beds are really old. There were a lot of bugs, ants and spiders in the room. The room did not get serviced. We left a "refresh our room" door tag, but the room did not get any service. We came back to a room with unmade beds and messy floor. As a result the number of bugs and spiders increased and also came into our suitcases. Free parking on street is limited. Hotel parking is paid
Syed Aamir, 3-night family trip
Verified Expedia guest review

8/10 Very good

We checkin at 2pm, room still not available. Family room is big and nice. Swimming pool is a little small.
Min Min, 3-night family trip
Verified Wotif guest review

6/10 Good

Pool was very warm like soup very noisy cause near a busy road wouldn’t stay there again too far from stuff
Laureece, 3-night trip with friends
Verified Expedia guest review

4/10 Fair

The member of the staff that did my check-in and check-out was rude and arrogante with no skill to work at a front desk. Mercure Cairns is also quite expensive comparatively with other hotels that provide better accommodation, nicer pools and common areas for similar price or less. The lift was broken during my stay. Car park is an extra cost whilst most of the hotels of similar category in Cairns provide free parking.
Cassia, 2-night romance trip
Verified Wotif guest review

4/10 Fair

Poor & overpriced experience
Poor experience for three reasons; - Cleanliness was poor; you could see dust on the shelves where they clearly hadn't cleaned for ages & the floor can't have been mopped as it left our feet/socks dirty. - The WiFi was useless - Not very comfortable night sleep as the bed was on wheels so moved around & you could hear all the other guests doors slamming. - The staff were unfortunately completely clueless about basic things like how to operate the laundry machine or if early check in was possible. This would've been fine if this was a really budget hotel but we paid £150 night for it! So very overpriced for what it is.
James, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location close to nightlife
Comfortable stay in heart of Cairns CBD. Just a walk to the pubs and restaurants.
Kane, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Close to esplanade with all the eateries which was so handy for the one night
lynette, 1-night business trip
Verified Wotif guest review

8/10 Very good

Comfy new mattress and nice large smart tv, unfortunately the air conditioning leaked a lot of water during the night and is unsafe.
carlo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Close to everything in walking distance.
Rosina, 3-night trip
Verified Wotif guest review

10/10 Exceptional

We were worried about having to park our car on the street each night because there wasn't enough parking inside.
Teresa, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The Mercure is well positioned, only a short walk to the Esplanade and the train station for our trip to Kuranda. The staff were lovely, we had dinner 2 nights, having the specials available on those nights which we enjoyed. We also had breakfast 3 mornings which we also enjoyed. The meals/pool area was a great place to relax. Overall we were very happy with our stay and would stay again when next visiting Cairns.
Damian, 4-night romance trip
Verified Wotif guest review

4/10 Fair

Dated, noisy but convenient location for the aquarium and night markets. I personally won't stay here again as there are plenty of other options for a cheaper price
Mark, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

Kellie, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasant Stay well priced.
nardine, 1-night business trip
Verified Wotif guest review