The Victoria Hotel Melbourne

Almost all staff were fantastic! Joe, reception and car park attendant went above and beyond To make our stay as pleasant as possible. He was amazing. Most other staff extremely good too. Just one not so much. Such a great location. Handy to everything in the city inc public transport.

We stayed in a disability room ~ it was the best disability room we have actually stayed in. The bathroom was sensational and met my needs and more, the water pressure in the shower was amazing and easy to regulate. The staff were warm and friendly & very accommodating. We will definitely stay in this Hotel again and again :)

Our stay at the Vic was fine, we will visit again. Room and service was good, however the Check out in the morning was very slow. An extra person would have made a big difference. The appearance of the main man in charge could be neatened up. But overall , a good stay.

Pros: Location is good, right in the middle of an entertainment district and close to China Town (this China Town is not run down like most). Hotel is clean and rooms are good size. Cons: it's hard to navigate around the hotel if you are driving as strrets are very narrow and a lot of one-ways. The garage is a few blocks from the hotel in China Town and it costs $30 a day to park. The map that the hotel provides to get to the garage is ridiculous. It covers probably 10 blocks and the lettering is so small that you cannot make out the streets. It should be blown up with the streets shown clearly. It took me 25 minutes to find the garage driving around and around while it should only take 10 minutes if the map is clearer. Walking to the garage is faster than driving because of all the one-way streets, traffic lights, and heavy traffic most of the time.

Hotel and staff were great. My only complaint was that we were staying with a family member who is wheelchair bound and he was not able to access the Gym or the pool.