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Hotel Hacienda Dos Ojos

3.0 star property
Hotel with outdoor pool, near Xel-Há Park
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Hacienda Dos Ojos

Interior detail
Outdoor pool
Free daily continental breakfast
Superior Room, 1 King Bed, Non Smoking
Outdoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Air conditioning
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Room service
  • Terrace
  • Air conditioning
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Picnic area
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Children stay free
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
The price is AU$201
includes taxes & fees
12 Jan - 13 Jan 2025

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Smart TV
Portable fan
Separate bath and shower
Deep-soaking bath
Private bathroom
Free bottled water
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Smart TV
Portable fan
Private bathroom
Rainfall showerhead
Free bottled water
Minibar
Coffee/tea maker
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About the area

Map
Carretera Federal Cancun-Tulum Km 245, Lote 858 Z12 P1, Tulum, QROO, 77760

What's nearby

  • Xcacel Beach - 3 min walk - 0.3 km
  • Xel-Há Park - 5 min drive - 5.3 km
  • Dos Ojos Cenote - 9 min drive - 3.4 km
  • Soliman Bay - 10 min drive - 6.5 km
  • Cenotes Sac Actun - 18 min drive - 6.3 km

Getting around

  • Tulum Intl. Airport (TQO) - 60 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 79 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬9 min drive
  • ‪Restaurante Arlequin - ‬10 min drive
  • ‪Vela Sur - ‬9 min drive
  • ‪Piscis snack bar - ‬10 min drive
  • ‪Los Corales - ‬9 min drive

About this property

Hotel Hacienda Dos Ojos

Hotel Hacienda Dos Ojos puts you within a 10-minute drive of Xel-Há Park and Dos Ojos Cenote. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Other highlights include a snack bar/deli, a terrace and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 10 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 8:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool

Room amenities

Be entertained

  • 32-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Portable fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Hacienda Dos Ojos Tulum
Hacienda Dos Ojos Tulum
Hacienda Dos Ojos
Hotel Hacienda Dos Ojos Hotel
Hotel Hacienda Dos Ojos Tulum
Hotel Hacienda Dos Ojos Hotel Tulum

Frequently asked questions

Does Hotel Hacienda Dos Ojos offer free cancellation for a full refund?
Yes, Hotel Hacienda Dos Ojos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Hacienda Dos Ojos?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Hotel Hacienda Dos Ojos?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Hacienda Dos Ojos?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Hacienda Dos Ojos?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Hotel Hacienda Dos Ojos and nearby?
Hotel Hacienda Dos Ojos has an outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Hotel Hacienda Dos Ojos?
Yes, there's an on-site restaurant.
What's the area around Hotel Hacienda Dos Ojos like?
Hotel Hacienda Dos Ojos is located a short 3-minute walk from Xcacel Beach.

Hotel Hacienda Dos Ojos Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

Average
Service is good. Location is good but no obvious sign so easy to pass by, especially at evening. No water heater but when asked they are happy to deliver hot water in bottle.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Super close to Xel-Ha, very convenient for staying at while visiting this park. Staff was helpful and friendly.
Maren, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great staff, they really took care of us!
ivonne, 1-night trip
Verified Expedia guest review

8/10 Very good

The property is away from the downtown Tulum fray. It is frequented by local workers using the highway. The local taxi collectives go by very often and it's easy and cheap to get around without a car.
Ann, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Cute place, clean, has the local charm. Best part is the friendliness of the staff and accommodating helpfulness. The shower was the best after a long day, great water pressure and hot water! Also, no shampoo or toiletries like other hotels usually have, but when I asked they provided us with some.
Rosie, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

We stayed only 2 nights at this hotel, & our stay was wonderful, it is located on the main road Tulum center is only 15 minutes down the road, Tulum ruins site and public beaches are also about 15 minutes right before entering the city center of Tulum, it is also surrounded by several cenotes and at least 3 beaches within 10 minutes of a drive. The breakfast included a selection of 5 dishes with the chilaquiles being our favorite as it was a generous portion. The staff was incredibly kind and helpful. The hotel has a pool with a couple of picnic style tables perfect for an after beach cool off. The room we stayed in was the master bedroom and we loved how big it was. The pictures do no justice to the room, it truly was beautiful. We will definitely be staying here again in our next Tulum trip.
Judit, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

good
Kaixin, 1-night family trip
Verified Expedia guest review

6/10 Good

Check in is at 4pm. I arrived at 6pm and had to wait 30 minutes for the room cleaning. No towels in the room. The booking included breakfast. However, I departed at 7:30am and the restaurant and office were closed. No breakfast. I would not stay here again.
Joseph, 1-night trip
Verified Expedia guest review

6/10 Good

Like: Staff very friendly, room kept clean, cozy feeling Disappointing: Poor wifi in room, TV no wifi capability, no table and chair in room, dim lighting, unable to use ceiling fan and light independently. Overall: You get what you pay for. I still appreciate the service. Daniel was great, very nice. The place and the rooms can use some upkeep. This hotel is in the middle of a highway. Having your own transportation is very helpful. Otherwise, you would need to learn the local transportation or depend on taxi or some other transportation method. There are tons of activities around but you just need to be able to get there. Many people compliant about noise. It's true, a bit noisy but didn't bother us.
Kit, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great little hotel. Nice location. Has a connected restaurant where they cooked breakfast each day. It's a basic hotel, nothing fancy. Great staff. Very friendly and helpful. Only downside is that it's right off the main road (also a plus as it's easy to get around). You can hear the road noise. It didn't bother us, was like white noise. But if you want it super quiet, this isn't the place. Otherwise it's great for a clean, safe place to sleep after a day of adventures.
Milton, 7-night family trip
Verified Expedia guest review

8/10 Very good

Convenient location, close to Xel Ha for a fun visit. Nicely decorated rooms with local color, opening to a grassy area with a small swimming pool and ample seating. Delicious breakfasts cooked to order in the hotel restaurant. Excellent value. Traffic hum from highway audible but didn't keep us awake.
Sandra, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Matteo Danny and their crew were very nice and accommodating. Even dealt with our lateness and all the shenanigans we conducted!
jacob, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Excellent service! Great friendly people
Diana, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Guilherme, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property is in good shape. The pictures make it look like an open motel. It is not. The entire property is behind locked gates so we felt very secure. The only issue was there was not enough water pressure at 10 pm to fill the in room tub. Taking a shower the pressure was good. Just don’t plan on using the jacuzzi tub. The bed was comfortable. The towels were mismatched and could use an upgrade. There were no face towels or cups in the room. Overall for the price pleasantly surprised!
Verified Expedia guest review

10/10 Exceptional

Very comfortable had free breakfast Food was good Very helpful
Adriana, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

kastina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jhania, 4-night trip
Verified Expedia guest review

8/10 Very good

PROS Gorgeous property Very affordable! Convenient; Not too far from downtown Tulum (20 minutes by car)- drove there every day for food and shopping Free, easy self-parking Felt safe Free wi-fi Quiet and clean hotel; Very comfortable Very friendly staff Very pretty bedroom and bathroom Spacious shower and vanity Delicious made-to-order breakfast included! (choice of chilaquiles, eggs w/ beans & toast, pancakes w/ fruit, yogurt granola fruit, coffee, orange juice) Plenty of drawers and hangers for clothes CONS No Kleenex Only shampoo available Only 2 towels and 1 hand towel; Had to ask for towels every day for water activities (beach, cenote, pool) No safe, even though listed in description No iron or ironing board; had to ask for iron Dresser drawers almost fall out Humid- doors and windows don't provide good insulation Street noise loud at night No free coffee or tea in the room Dim lighting in bathroom
Diana, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

A nice place to stay
This is a nice small motel 11 km from Tulum and a few cenotes next door. We spent 3 nights there and we were pleased to wake up every morning to the chirpings of grackles and see clean room after walking around all day sweating like pigs. It has a restaurant which serves breakfast next to lobby. Everyone was nice with innocent smiles and friendly gestures to break our language barriers.
ning, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hacienda Dos Ojos is located right on the highway, quite properly located for a Tulum visit or the xcaret group parks. While a bit on the high end, it's a nice rustic type that I quite appreciate. Bonus--- THE STAFF IS AWESOME
Juan Josue, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Jorge, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

BEautiful
martha patricia, 1-night romance trip
Verified Expedia guest review

6/10 Good

Keertana, 2-night trip
Verified Hotels.com guest review