Avenida Camino Real de la Plata #206, Col. Zona Plateada, Pachuca, HGO, 42084
What's nearby
Galerias Pachuca Mall - 5 min walk
Auditorium Gota de Plata - 9 min walk
El Rehilete Museum - 3 min drive
Hidalgo Stadium - 3 min drive
Monumental Clock of Pachuca - 6 min drive
Getting around
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 60 min drive
Benito Juarez International Airport (MEX) - 84 min drive
Restaurants
La Tartine - 2 min walk
Cake House - 5 min walk
Singular Cocina de Brasa - 4 min walk
Puerto del Bife - 7 min walk
Green Grass - 5 min walk
About this property
Casa Basalto
When visiting Pachuca, Casa Basalto is a great choice to consider. Guests looking for a bite to eat can visit Dolina, which serves Mexican cuisine and is open for breakfast and lunch. A bar/lounge and a terrace are other highlights.
Languages
English, Spanish
At a glance
Hotel size
26 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (1 total)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) on weekday mornings 8:00 AM–noon
Restaurant
Bar/lounge
Coffee shop
Private dining
Room service (limited hours)
Travelling with children
Children's menu
What to do
Ecotours nearby
Hiking/biking trails nearby
Zip-lining nearby
Working away
24-hour business centre
Meeting room
Co-working spaces
Conference centre
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Romance packages
Facilities
Safe-deposit box at front desk
Terrace
Television in common areas
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
Well-lit path to entrance
Room amenities
Be entertained
40-inch Smart TV
Satellite TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Blackout curtains
Premium bedding
Pillow-top mattress
What to enjoy
In-room massage
Individually decorated
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
Free local calls
Electrical adapters/chargers
More
Daily housekeeping
In-room safe
Special features
Dining
Dolina – This restaurant specialises in Mexican cuisine and serves breakfast and lunch. A children's menu is available.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately MXN 149 for adults and MXN 149 for children
Early check-in can be arranged for an extra charge of MXN 500 (subject to availability)
Late checkout can be arranged for an extra charge of MXN 500 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 350 per pet, per night
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Casa Basalto Hotel Pachuca
Casa Basalto Hotel
Casa Basalto Pachuca
Casa Basalto Hotel
Casa Basalto Pachuca
Casa Basalto Hotel Pachuca
Frequently asked questions
Does Casa Basalto offer free cancellation for a full refund?
Yes, Casa Basalto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Casa Basalto?
Yes, pets are welcome, with a limit of 1 total. There's a charge of MXN 350 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Casa Basalto?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Casa Basalto?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge of MXN 500 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 500 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Casa Basalto and nearby?
Have fun with nearby activities such as hiking and zip-lining. Additional recreation nearby includes ecotours and hunting.
Are there restaurants at or near Casa Basalto?
Yes, Dolina offers Mexican cuisine.
What's the area around Casa Basalto like?
Casa Basalto is a short 5-minute walk from Galerias Pachuca Mall and 3 minutes' walk from International Soccer Hall of Fame.
Casa Basalto Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
6/10 Good
21 Aug 2024
Thin walls and doors, if somebody next to you , you will hear conversations and tv; no closet
in rooms , only a small cabinet to hang cloths with not enough hangers
francisco
francisco, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 Aug 2024
Rogaciano
Rogaciano, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Aug 2024
Maribel
Maribel, 1-night trip
Verified Hotels.com guest review
4/10 Fair
12 Mar 2024
Property was nice but lots of noise in the room coming from other rooms
Matt
Matt, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
16 Jan 2024
Excellent services, staff everyone
Sara
Sara, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
4 Jan 2024
Maria Fernanda
Maria Fernanda, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 June 2023
Carlos
Carlos, 1-night trip
Verified Expedia guest review
6/10 Good
12 June 2023
Rooms have no closet! No removable hangers in a cabinet, difficult to hang cloth and not high enough to keep the cloth hanging correctly. Hotel is a mix of new and very old, they still have entry door locks with keys, very inconvenient;
They have “push here” stickers in the draw cabinets and a glass water bottle with peel off sticker of the hotel’s name where you can buy it :(
They have a great restaurant attached to the lobby with great food, had breakfast twice and it was good, other than that, hotel, price and are is very good
francisco
francisco, 2-night trip
Verified Expedia guest review
8/10 Very good
30 May 2023
Juan Carlos
Juan Carlos, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 Feb 2023
Homero
Homero, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 Feb 2023
Astrid
Astrid, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 Jan 2023
Noboru Alejandro
Noboru Alejandro, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
25 Nov 2022
The rooms are clean the location is centrally located however the AC unit is controlled by hotel management and not you so if you travel during warm days be aware it will be very uncomfortable warm room.
Martin
Verified Expedia guest review
10/10 Exceptional
4 Oct 2022
Daniel
Daniel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Apr 2022
Really nice Botique, very clean and modern. We enjoyed our stay and loved that they were dog friendly. They have a great well kept grass area right put front for dogs.
Jennifer
Jennifer, 1-night family trip
Verified Expedia guest review
8/10 Very good
30 Jan 2022
JUAN
JUAN, 2-night trip
Verified Hotels.com guest review
8/10 Very good
21 Dec 2021
The restaurant
maria
maria, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 Oct 2021
I like the location
Víctor
Víctor, 3-night trip
Verified Expedia guest review
6/10 Good
21 Aug 2021
Detrás del bote de basura, así como en otros puntos específicos, había basuritas (pedazo de galleta o papel pequeño), denotando que no mueven cosas para barrer, o de plano no lo hacen antes de cada estancia.
En temas de acústica, se escucha TODO lo que sucede en otras habitaciones o el escándalo de la gente pasando por el pasillo/escalera.
Está bonito el hotel y en zona bien; tengan cuidado con esos detalles muy importantes y los huéspedes se los agradecerán.
Verified traveller
1-night romance trip
Verified Expedia guest review
6/10 Good
18 June 2021
Me gustó mucho el hotel, tiene muy buena ubicación y las habitaciones son amplias, todo muy limpio. Me gusta que sea pet friendly pero hubo un incidente con mi perrito ya que tienen un pitbull suelto en la recepción y se le fue encima, afortunadamente no pasó a mayores pero me lleve un gran susto y por seguridad y tranquilidad de los clientes y otros perros no deben tener ese perro suelto aunque “no haga nada”. Espero lo consideren porque a muchas personas nos dan miedo esos perros y pueden ocasionar un accidente en cuestión de segundos.
Verified traveller
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 Mar 2020
The hotel is clean, modern (appears to be new). Overall a nice hotel for reasonable price!