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Tunjungan Hotel

4.0 star property
Central hotel with outdoor pool, connected to a shopping centre, near Tunjungan Plaza
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tunjungan Hotel

Outdoor pool
Lobby lounge
Interior
Exterior
Lobby sitting area

Reviews

6.0 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Connecting rooms available
  • Gym
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • 24-hour room service
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Washer/dryer
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Executive

Deluxe Executive

Deluxe Executive

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Washer/dryer
Rainfall showerhead
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Tunjungan Suite

Tunjungan Suite

Tunjungan Suite

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Washer/dryer
Private bathroom
Rainfall showerhead
Hairdryer
  • 128 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Premier

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Premier

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Washer/dryer
Separate bedroom
Rainfall showerhead
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite

Business Suite

Business Suite

Highlights

Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Private bathroom
Rainfall showerhead
Hairdryer
Bathrobes
  • 94 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Premier Breakfast for 1

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Premier Breakfast for 1

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Washer/dryer
Separate bedroom
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Breakfast for 1

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room Breakfast for 1

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Washer/dryer
Rainfall showerhead
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Breakfast

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room Breakfast

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Washer/dryer
Rainfall showerhead
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Premier Room Only

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Premier Room Only

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Washer/dryer
Separate bedroom
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Premier Breakfast Promo

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Premier Breakfast Promo

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Washer/dryer
Separate bedroom
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Breakfast Promo

In-room safe, desk, laptop workspace, iron/ironing board

Superior Breakfast Promo

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Washer/dryer
Rainfall showerhead
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room Only Promo

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room Only Promo

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Washer/dryer
Rainfall showerhead
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Rainfall showerhead
Private bathroom
Hairdryer
Coffee/tea maker
  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (Room Only)

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room (Room Only)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Washer/dryer
Rainfall showerhead
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Free parking
8.6 out of 10, Excellent, (167)
The price is AU$67
includes taxes & fees
5 Jan - 6 Jan 2025
Swiss-Belinn Tunjungan Surabaya
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About the area

Map
Jl. Tunjungan 102 - 104,102-104, Surabaya, SUB, 60011

What's nearby

  • Tunjungan Plaza - 1 min walk - 0.1 km
  • Surabaya Plaza Shopping Mall - 13 min walk - 1.1 km
  • Grand City Surabaya - 17 min walk - 1.5 km
  • Pasar Atum Mall - 4 min drive - 3.6 km
  • Surabaya Zoo - 6 min drive - 6.5 km

Getting around

  • Surabaya (SUB-Juanda) - 19 min drive
  • Tandes Station - 22 min drive
  • Surabaya Gubeng Station - 25 min walk
  • Surabaya Pasar Turi Station - 28 min walk

Restaurants

  • ‪Toby’s Estate - ‬3 min walk
  • ‪Ichiban Sushi - ‬2 min walk
  • ‪Fish and Co. - ‬1 min walk
  • ‪The Duck King - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Tunjungan Hotel

Tunjungan Hotel offers a fantastic location, putting you only steps from Tunjungan Plaza. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights include an outdoor pool, a bar/lounge and a fitness centre.

Languages

English, Indonesian

At a glance

Hotel size

  • 272 rooms

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Minimum check-in age – 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

What to do

  • Ecotours
  • Shopping
  • Pool table

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Sauna
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchairs available on site

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
  • Washer and dryer

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 125000 for adults and IDR 62500 for children

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.

Also known as

Tunjungan Hotel SURABAYA
Tunjungan Hotel Hotel
Tunjungan Hotel Surabaya
Tunjungan Hotel Hotel Surabaya

Frequently asked questions

Does Tunjungan Hotel offer free cancellation for a full refund?
Yes, Tunjungan Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tunjungan Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Tunjungan Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Tunjungan Hotel?
Sorry, there's no on-site parking at Tunjungan Hotel.
What are the check-in and check-out times at Tunjungan Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Tunjungan Hotel and nearby?
On-site recreation at Tunjungan Hotel includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a fitness centre.
Are there restaurants at or near Tunjungan Hotel?
Yes, there's an on-site restaurant that offers international cuisine.
What's the area around Tunjungan Hotel like?
Tunjungan Hotel is in Kedungdoro, a short 1-minute walk from Tunjungan Plaza and 13 minutes' walk from Surabaya Plaza Shopping Mall.

Tunjungan Hotel Reviews

Reviews

6.0

Good

6.0/10

Cleanliness

7.2/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Very good

dedi, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good location. Great pool always in the sun. And clean. Hotel is dated but how it is it’s a nice hotel and decent location everything you would want. Room was huge everything nice and bed comfy
N r, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Hotel needs full makeover
This hotel needs a huge makeover and refurbishments. Service is extremely bad. Door locks malfunctioned few times. No word of apology for the inconveniences caused. We chose this hotel only for its location.
Shahul Hameed, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Wahib, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Ng, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Hotel interior condition equivalent to 2.5/3-star.
Bedsheet & pillow-case,towels,etc. looks old & yellowish. Need to be changed & upgraded.
Lim, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Good 👌
Emaenula, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Near to Tunjungan Plaze
old hotel with old facilities. Needs abit of a revamp.
sufi, 1-night trip
Verified Expedia guest review

4/10 Fair

Disappointing ...
Not too bad overall, the location is great, but the hotel is invaded with family groups lacking any kind of respect for other customers. The breakfast experience was awful in between those people … Breakfast buffet offer is also much less than a few years back. I did enjoy the big room, there's space enough, but the bathroom is clearly in need of deep renovation. Same goes for the lifts ...
S, 3-night trip
Verified Expedia guest review

2/10 Poor

Very poor maintenance
The hotel was built to a high standard, probably about 30 years ago. However it has not been maintained properly. The lobby looks good. But from the lift onwards, you can really see that a tired looking hotel. The bed was comfortable. Water from the tap at the sink goes in different directions because it it partially clogged. Should either be serviced or changed. The sink outlet was also clogged. Stayed 2 nights. On the first morning, I had only cold water from the shower. On the second morning, there was hot water. The jug kettle provided was so old that the heating element that boils the water was corroding away. There is no working desk, so I had to use the TV table to work on my laptop. Iron and board is not available even upon request. This hotel is totally not suitable for business travellers. Breakfast spread was fairly good. However there were a few vegetables at the salad bar that had started becoming rotten. One of my colleagues got stuck in the lift for a few minutes. Maintenance is poor, and it does not seem that the people up-keeping this hotel are doing their job. All of us colleagues staying during this visit agreed that we would never stay in this hotel again.
Andrew, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Not worth a 3 star hotel. Really dirty
Really dirty room, no view at all. Asked for a room change and they gave me another one which was worst. For sure not a 3 star hotel. Some 2 stars hotels are much more better.
Viswanaden, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

won't go back again
-water no pressure -cockroach in bathtub
Teh, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Very convenient location next to Tunjungan Plaza
Close to Tunjungan Plaza
1-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel ok dan bersih, sayang tempat fitness tidak
Hotelnya ok. Kamar dan kamar mandi bersih. Cuman sayang sekali nggak ada stikkontak dekat kasur, jadi kalau mau cas hp dekat tv. Tempat fitness tidak terawat, kualitas jelek.
Yahya Adiatmaka, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Outdated, good location and nice food.
We didn’t receive what we booked and when asked for the rooms we had booked and paid (and were guaranteed), we got no explanation or the room we had booked. Service only wanted us to sign the form and did not inform us about breakfast or anything for that matter. We also mistakingly had wrong breakfast vouchers. So we came back to arrange it accordingly so we could get breakfast the next day. The communal areas (outside of the lobby) are not well maintained, we had a clogged bathroom upon arrival and our window looked out upon a stained brick wall. Let’s leave out other details. Turn down service was good considering providing towels. The location is good depending on your itinerary, the hotel is located between entrance 1 and 6 of Tunjungan plaza. This can be convenient if you wish to have rather a lazy or luxurious stay. Food is good, but come early. Thank you for the stay. Little tip, we could understand behasa and understood what your staff were saying over tourists during our stay….
M., 2-night family trip
Verified Hotels.com guest review

6/10 Good

ショッピングモールに近いだけで、おすすめのホテルではありません。 古い部屋ではありますが、掃除か行き届いてないので余計に汚く見えます。 コロナのせいもあってか、朝食はとても貧弱でした。 このホテルに泊まるくらいならば、少し値段ははっても他の星4ホテルをお勧めします。
2-night trip
Verified Hotels.com guest review

6/10 Good

WiFi not active.
MT, 1-night business trip
Verified Expedia guest review

4/10 Fair

facility is very old. air com cannot adjust, towel is old, gym is closed, elevator is slower than my grandfather, the fastest internet speed only 0.5M, download email needs spend over 30mins everyday. breakfast is poor. Only location is good, staff is friendly and water pressure is strong(10F).
Chien-Wei, 6-night business trip
Verified Hotels.com guest review

6/10 Good

anggara, 1-night family trip
Verified Hotels.com guest review

6/10 Good

PURIS, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

立地場所は素晴らしい
歩いて行ける距離にショッピングモールがあり、便利。 ただし、ホテル自体は古い。部屋もあまり綺麗ではない。 エレベーターはかなり遅い。
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

수영장에 사람이 없어서 혼자 유유히 떠다니면서 여유를 즐겼어요 둥둥떠다니면서 하늘을 보면 고층건물들이 보이고 마치 제가 부자가 된 기분이였어요
EUNHYEOK, 1-night business trip
Verified Hotels.com guest review

6/10 Good

買い物や食事に対する立地が最高
立地がよい割に宿泊料が手ごろ。フロントの対応が早い。ドアマンが礼儀正しい。現地人の利用者がほとんどである。
DDD, 3-night trip
Verified Expedia guest review