ARTOTEL TS Suites Surabaya

4.0 star property
Hotel with restaurant, connected to a shopping centre, near Surabaya Town Square

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ARTOTEL TS Suites Surabaya

Photo gallery for ARTOTEL TS Suites Surabaya

Prominent Suite
Front of property
CEO Suite | Living area
Separate bathtub and shower, free toiletries, slippers, towels

Overview of ARTOTEL TS Suites Surabaya

8.0 out of 10 Very good
8.0/10 Very good

Property highlights

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
6 Jl. Hayam Wuruk Baru I, Surabaya, Jawa Timur, 60242
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Spa services
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Concierge services
  • Luggage storage
Feel at home
  • Private bathroom
  • Separate bath and shower
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift

Room options

Studio 40 King

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Studio 40 Twin

  • 40 sq m
  • Sleeps 2
  • 1 Single Bed

CEO Suite

  • 150 sq m
  • Sleeps 2
  • 1 King Bed

Prominent Suite

  • 150 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Bed

About this area

What's nearby

  • In Wonokromo
  • Tunjungan Plaza - 6 min drive
  • Pakuwon Mall - 9 min drive

Getting around

  • Surabaya (SUB-Juanda) - 34 min drive
  • Surabaya Pasar Turi Station - 15 min drive
  • Surabaya Gubeng Station - 15 min drive
  • Tandes Station - 22 min drive
  • Wonokromo Station - 25 min walk


  • KFC - 2 min walk
  • Kakoii - 4 min walk
  • De Boliva Surabaya Town Square - 1 min walk
  • RUI lounge & bar - 3 min walk
  • Holycow - 3 min walk

About this property

ARTOTEL TS Suites Surabaya

Located in the entertainment district, ARTOTEL TS Suites Surabaya is a great choice for a stay in Surabaya. Guests indulge in spa services, then grab a bite to eat at the restaurant.


English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 126 rooms


  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge


  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage


  • Spa services


  • Lift

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping

Special features


Guests can pamper themselves by indulging in the on-site spa services.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately IDR 128000 per person

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).


This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

ARTOTEL TS Suites Surabaya Hotel
ARTOTEL TS Suites Surabaya Surabaya
ARTOTEL TS Suites Surabaya Hotel Surabaya

Frequently asked questions

Does ARTOTEL TS Suites Surabaya offer free cancellation for a full refund?
Yes, ARTOTEL TS Suites Surabaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at ARTOTEL TS Suites Surabaya?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at ARTOTEL TS Suites Surabaya?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at ARTOTEL TS Suites Surabaya?
Yes, there's free self parking.
What are the check-in and check-out times at ARTOTEL TS Suites Surabaya?
You can check in from 2:00 PM - anytime. Check-out time is noon.
What is there to do at ARTOTEL TS Suites Surabaya and nearby?
ARTOTEL TS Suites Surabaya has spa services.
Are there restaurants at or near ARTOTEL TS Suites Surabaya?
Yes, there's an on-site restaurant.
What's the area around ARTOTEL TS Suites Surabaya like?
ARTOTEL TS Suites Surabaya is a short 1-minute walk from Surabaya Town Square and 6 minutes' walk from Surabaya Zoo.



Very good




Staff & service




Property conditions & facilities




6/10 Good

All shops around hotel are closed but website and Wotif and google all say it’s close to things. Would have chosen somewhere else if we had know
Andrew, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Verified Expedia guest review