Bumi Surabaya City Resort

Photo gallery for Bumi Surabaya City Resort

Primary image
Outdoor pool
Outdoor pool
Classic Club Room | Living area

Overview of Bumi Surabaya City Resort

Bumi Surabaya City Resort

5.0 star property
Luxury hotel in Surabaya with 4 restaurants and spa

9.2/10 Superb

127 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is AU$82
Price available on 30/10/2022
Jl. Jend. Basuki Rakhmat 106 - 128, Surabaya, East Java, 60271
Main amenities
  • Daily housekeeping
  • 4 restaurants
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Valet parking
  • Spa tub
  • 24-hour room service
  • Room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
For families
  • Rollaway/extra beds
  • Private bathroom
  • Separate bathtub and shower
  • Garden
  • Daily housekeeping
  • Washer/dryer

Choose dates to view prices

About this area

What's nearby

  • Heart of Surabaya

Getting around

  • Surabaya (SUB-Juanda) - 19 min drive
  • Surabaya Pasar Turi Station - 4 min drive
  • Surabaya Gubeng Station - 28 min walk
  • Airport shuttle (surcharge)

About this property

Bumi Surabaya City Resort

5-star luxury hotel in a shopping district
Consider a stay at Bumi Surabaya City Resort and take advantage of a roundtrip airport shuttle, a coffee shop/cafe, and a garden. Treat yourself to a massage at The Asia Spa, the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature Japanese cuisine and a poolside location. Enjoy the gym, as well as activities like racquetball/squash. In addition to dry cleaning/laundry services and a business center, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self parking, plus valet parking (surcharge)
  • Tennis courts, a reception hall, and free newspapers
  • A ballroom, meeting rooms, and barbecue grills
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Bumi Surabaya City Resort boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and free toiletries
  • LED TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping


English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 242 rooms


  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Onsite valet parking (IDR 75000 per night)


  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 4 restaurants
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

What to do

  • Tennis
  • Racquetball/squash

Working away

  • Business center
  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage


  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Spa tub


  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk


  • English
  • Indonesian

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Turndown service
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, The Asia Spa. Services include massages.


Kizahashi - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
Arumanis - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.
Cascades Poolside - This poolside restaurant specializes in international cuisine and serves dinner only.
Siti Inggil - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 250000 per person (roundtrip)

Children & extra beds

  • Rollaway beds are available for IDR 500000 per night


  • Valet parking costs IDR 75000 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.


This property accepts credit cards, debit cards and cash.

Also known as

Bumi Surabaya
Hotel Bumi
Hotel Bumi Surabaya
Bumi Surabaya City Resort Java
Hyatt Surabaya
Bumi Surabaya City Surabaya
Bumi Surabaya City Resort
Bumi Resort
Bumi Surabaya City
Bumi Surabaya City Resort Hotel
Bumi Surabaya City Resort Surabaya
Bumi Surabaya City Resort Hotel Surabaya

Frequently asked questions

Does Bumi Surabaya City Resort offer free cancellation for a full refund?
Yes, Bumi Surabaya City Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Bumi Surabaya City Resort?
As of 30 Sept 2022, prices found for a 1-night stay for 2 adults at Bumi Surabaya City Resort on 30 Oct 2022 start from AU$82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Bumi Surabaya City Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Bumi Surabaya City Resort?
Yes, there's an outdoor pool.
Are pets allowed at Bumi Surabaya City Resort?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Bumi Surabaya City Resort?
Yes, there's free self parking.
Is airport shuttle service offered by Bumi Surabaya City Resort?
Yes, an airport shuttle is available. The charge is IDR 250000 per person roundtrip.
What are the check-in and check-out times at Bumi Surabaya City Resort?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Bumi Surabaya City Resort and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes racquetball/squash. Indulge in a treatment at the spa and soothe your senses in the spa tub. Bumi Surabaya City Resort also has an outdoor pool, a fitness center, and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Bumi Surabaya City Resort?
Yes, there are 4 onsite restaurants, featuring Japanese cuisine and poolside dining. Nearby restaurants include Dapur Desa (7-min walk), Our Bar (8-min walk), and Bon Ami (9-min walk).
What's the area around Bumi Surabaya City Resort like?
Bumi Surabaya City Resort is in the heart of Surabaya, a short 13-minute walk from Tunjungan Plaza and 18 minutes' walk from Submarine Monument.

Overall score and ratings






Staff & service




Property conditions & facilities



6/10 Good

Vitesh, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

wesome hotel
Good place to stay. Awesome place
Njoo Aland, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Top Hotel
Have stayed at this hotel many times always a pleasure to stay there
Colin, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is above and beyond my expectations. The location is outstanding, close to city center, major attractions and shopping malls. The hotel facilities are outstanding. The staff were extremely professional, polite, and supportive. I love my stay and definitely would love to go back.
TalalKhaimi, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Atmosphere was elegant and nice. Bed and view was awesome. And came with a wonderful breakfast... many many choices.
1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Great Service
The check-in was a breeze. Love the breakfast!
Ho Keat, 1-night trip
Verified Hotels.com guest review

8/10 Very good

It is a very nice hotel with aweaome garden. However food choice was limited to local fare and it was almost the same food being served for breakfaat lunch and dinner. After three days stay some of my children skip breakfast.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place
It was fine
Mitchell, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

A cultural and unique hotel
We stayed for a business purpose and followed by family time. Both times we had a great time. Room design was incorporated with cultural arts which was really nice. It was spacious as well. Bathroom was all marbles. Breakfast was phenomenal. Tons of choices that cater to local and international tastes. Garden was nice. We'd definitely stay there again.
Yuni, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel room was very clean. Room service is great. Very friendly staff and nice food
MF, 4-night family trip
Verified Wotif guest review