Save

Hotel Majapahit Surabaya - MGallery

5.0 star property
Luxury hotel with spa, near Tunjungan Plaza

Choose dates to view prices

Hotel Majapahit Surabaya - MGallery

Photo gallery for Hotel Majapahit Surabaya - MGallery

Exterior
Exterior
Majapahit Legendary Suite King Bed
3 restaurants, lunch, dinner served; international cuisine
2 bars/lounges, pub

Overview of Hotel Majapahit Surabaya - MGallery

9.2 out of 10 Superb
9.2/10 Superb

Property highlights

  • Pool
  • Gym
  • Free parking
  • Free WiFi
  • Laundry facilities
Map
Jalan Tunjungan No. 65, Surabaya, East Java, 60275
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free shopping centre shuttle
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Private bathroom

Room options

View all photos for Heritage Suite King Bed

Minibar, in-room safe, desk, laptop workspace

Heritage Suite King Bed

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Single Beds

  • 44 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Majapahit Legendary Suite King Bed

Majapahit Legendary Suite King Bed

Majapahit Legendary Suite King Bed

  • 97 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Heritage Suite Twin Bed

Minibar, in-room safe, desk, laptop workspace

Heritage Suite Twin Bed

  • 57 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

About this area

What's nearby

  • Heart of Surabaya
  • Tunjungan Plaza - 1 min drive
  • Pakuwon Mall - 12 min drive

Getting around

  • Surabaya (SUB-Juanda) - 39 min drive
  • Tandes Station - 13 min drive
  • Surabaya Pasar Turi Station - 23 min walk
  • Surabaya Gubeng Station - 28 min walk
  • Surabaya Kota Station - 29 min walk
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • Soto Ayam Cak Pardi - 3 min walk
  • Starbucks - 3 min walk
  • Toby’s Estate - 1 min walk
  • Haidilao Hot Pot - 4 min walk
  • Fish and Co. - 4 min walk
Map

About this property

Hotel Majapahit Surabaya - MGallery

A great choice for a stay in Surabaya, Hotel Majapahit Surabaya - MGallery features a rooftop terrace and offers an airport shuttle (available 24 hours) for IDR 280000 per vehicle. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or reflexology, and Indigo Restaurant, one of 3 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 139 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free shopping centre shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Shopping
  • Pool table
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 1910
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Martha Tilaar Spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open selected days.

Dining

Indigo Restaurant – This restaurant specialises in international cuisine and serves lunch and dinner. A children's menu is available.
Sarkies Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Lobby Lounge – This coffee shop overlooks the garden. Open daily.
The Maj Pub and Dine – This pub specialises in Italian cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 181500 per person
  • Airport shuttle service is offered for an extra charge of IDR 280000 per vehicle (one-way. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 453750 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Majapahit
Hotel Majapahit Surabaya Managed AccorHotels
Hotel Surabaya Majapahit
Majapahit Hotel
Majapahit Hotel Surabaya
Majapahit Surabaya
Majapahit Surabaya Hotel
Surabaya Hotel Majapahit
Surabaya Majapahit
Surabaya Majapahit Hotel
Hotel Majapahit Surabaya Java
Mandarin Oriental Surabaya
Surabaya Mandarin Oriental
Hotel Majapahit Managed AccorHotels
Majapahit Surabaya Managed AccorHotels
Majapahit Managed AccorHotels
Hotel Majapahit Surabaya
Majapahit Surabaya Mgallery
Hotel Majapahit Surabaya MGallery
Hotel Majapahit Surabaya - MGallery Hotel
Hotel Majapahit Surabaya - MGallery Surabaya
Hotel Majapahit Surabaya Managed by AccorHotels
Hotel Majapahit Surabaya - MGallery Hotel Surabaya

Frequently asked questions

Does Hotel Majapahit Surabaya - MGallery offer free cancellation for a full refund?
Yes, Hotel Majapahit Surabaya - MGallery does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Majapahit Surabaya - MGallery?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Majapahit Surabaya - MGallery?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Hotel Majapahit Surabaya - MGallery?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Majapahit Surabaya - MGallery?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Majapahit Surabaya - MGallery?
Yes, an airport shuttle is available. The charge is IDR 280000 per vehicle one-way.
What are the check-in and check-out times at Hotel Majapahit Surabaya - MGallery?
You can check in from 2 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Hotel Majapahit Surabaya - MGallery and nearby?
Hotel Majapahit Surabaya - MGallery has 2 bars, a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Hotel Majapahit Surabaya - MGallery?
Yes, there are 3 on-site restaurants, featuring international cuisine and garden views.
What's the area around Hotel Majapahit Surabaya - MGallery like?
Hotel Majapahit Surabaya - MGallery is in the heart of Surabaya, a short 3-minute walk from Tunjungan Plaza and 13 minutes' walk from BG Junction.

Reviews

9.2

Superb

8.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

A wonderful place to return to again & again!
MARIAM, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Visiting family in Surabaya
Excellent stay - beautiful 114 year old Hotel nestled among high rises For age or has been very well maintained Very nice change of pace from sterile chain hotels Nuce breakfast
clifford, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Noranah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sachi, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel is very close to a upscale shopping mall in Surabaya. You can all kinds of luxury goods and food in the mall. It also has awesome colonial architecture and lighting at night. I had problem with the mosquitoes which are everywhere and in the room, so bring some repellent if you attract mosquitoes.
Verified Expedia guest review

6/10 Good

Jagdeep, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I love the sense of authenticity of the building, the gardens are beautiful and well maintained.
Agus, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Don, 5-night trip
Verified Expedia guest review

10/10 Exceptional

It was a lovely, luxurious stay for us. A piece of history in the heart of Surabaya. Thanks for having us.
Laura, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Olof, 1-night trip
Verified Expedia guest review