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Piedra de Agua Hotel Boutique Palenque

3.5 star property
Suburban hotel in Palenque with spa and outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Piedra de Agua Hotel Boutique Palenque

Outdoor pool
Lobby
Terrace/patio
Suite, 1 King Bed, Terrace, Garden Area
Interior detail
VIP Access

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Pool
    Pool
  • Free parking
    Free parking
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Hot tub
  • Bar/lounge
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
Feel at home
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is AU$183
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Room, 1 Double Bed, Private Bathroom, Garden View

Basic Room, 1 Double Bed, Private Bathroom, Garden View

Basic Room, 1 Double Bed, Private Bathroom, Garden View

Highlights

Private plunge pool
Fan
Premium bedding
Hairdryer
Private bathroom
Bathrobes
Free bottled water
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Terrace, Garden Area

Suite, 1 King Bed, Terrace, Garden Area

Suite, 1 King Bed, Terrace, Garden Area

Highlights

Terrace
Private plunge pool
Air conditioning
Ceiling fan
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
  • 35 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Private Bathroom, Garden Area

Suite, 2 Double Beds, Private Bathroom, Garden Area

Suite, 2 Double Beds, Private Bathroom, Garden Area

Highlights

Private plunge pool
Air conditioning
Ceiling fan
Separate bedroom
Premium bedding
Private bathroom
Hairdryer
Bathrobes
  • 35.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds, Private Bathroom, Garden Area

Superior Double Room, 2 Double Beds, Private Bathroom, Garden Area

Superior Double Room, 2 Double Beds, Private Bathroom, Garden Area

Highlights

Private plunge pool
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Free bottled water
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Private Bathroom, Garden Area

Superior Room, 1 King Bed, Private Bathroom, Garden Area

Superior Room, 1 King Bed, Private Bathroom, Garden Area

Highlights

Private plunge pool
Air conditioning
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Free bottled water
  • 30.0 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio

Chan-Kah Resort Village

Pool
Spa
Free parking
Internet access
8.8 out of 10, Excellent, (751)
The price is AU$132
includes taxes & fees
26 Nov - 27 Nov
Chan-Kah Resort Village
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About the area

Map
Carretera a las Ruinas Km. 2.5, Palenque, CHIS, 29960

What's nearby

  • Aluxes Eco Park - 1 min walk - 0.1 km
  • Museo de Sitio Palenque - 4 min drive - 3.8 km
  • El Panchán - 5 min drive - 3.9 km
  • Palenque Archaeological Zone - 5 min drive - 4.3 km
  • Misol-Ha Waterfalls - 9 min drive - 9.3 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 13 min drive
  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 119 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurante Maya Cañada - ‬4 min drive
  • ‪Don Mucho - ‬3 min drive
  • ‪La Selva - ‬3 min drive
  • ‪Monte Verde Trattoria Pizzeria Italiana - ‬2 min drive
  • ‪Starbucks - ‬17 min walk

About this property

Piedra de Agua Hotel Boutique Palenque

Piedra de Agua Hotel Boutique Palenque is just 3.6 mi (5.8 km) from the airport and offers a shuttle (available 24 hours). Guests can go for a swim in the outdoor pool and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other highlights include a bar/lounge, a hot tub and a snack bar/deli.

Languages

English, Spanish

At a glance

Hotel size

  • 20 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 1 total, up to 12 kg per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free off-site parking within 66 ft

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Hot tub

Accessibility

  • Wheelchair-accessible registration desk
  • No lift (single-level property)
  • Well-lit path to entrance

Room amenities

Home comfort

  • Ceiling fan
  • Coffee/tea maker
  • Dressing gowns

Sleep well

  • Premium bedding

What to enjoy

  • Private plunge pool
  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

The on-site spa has couples treatment room(s). Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including reflexology.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 150 for adults and MXN 150 for children
  • Airport shuttle service is offered for an extra charge of MXN 80 per vehicle (one-way. Maximum occupancy 4)
  • Late checkout can be arranged for an extra charge of MXN 200 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 500 per stay
  • Pets are allowed for an extra charge of MXN 500 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 10 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Piedra Agua Hotel Boutique Palenque
Piedra Agua Hotel Boutique
Piedra Agua Boutique Palenque
Piedra Agua Boutique

Frequently asked questions

Does Piedra de Agua Hotel Boutique Palenque offer free cancellation for a full refund?
Yes, Piedra de Agua Hotel Boutique Palenque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Piedra de Agua Hotel Boutique Palenque?
Yes, there's an outdoor pool. Guests have pool access from 7 AM to 10 PM.
Are pets allowed at Piedra de Agua Hotel Boutique Palenque?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 12 kg per pet. There's a charge of MXN 500 per pet, per stay, and there's also a deposit of MXN 500 per stay. Service animals are exempt from fees.
Is parking offered on site at Piedra de Agua Hotel Boutique Palenque?
Yes, there's free self parking.
Is an airport shuttle service offered by Piedra de Agua Hotel Boutique Palenque?
Yes, an airport shuttle is available. The charge is MXN 80 per vehicle one-way.
What are the check-in and check-out times at Piedra de Agua Hotel Boutique Palenque?
You can check in starting at 3:00 PM. Check-out time is noon. Late check-out is available for a charge of MXN 200 (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Piedra de Agua Hotel Boutique Palenque and nearby?
Piedra de Agua Hotel Boutique Palenque has a spa and private plunge pools, as well as a garden.
Does Piedra de Agua Hotel Boutique Palenque have any outdoor private spaces?
Yes, every room features a private plunge pool.

Piedra de Agua Hotel Boutique Palenque Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Armando, 5-night trip
Verified Expedia guest review

10/10 Exceptional

We like it for been in the jungle and close to the main street that take you to palenque ruins.
Arnold, 3-night family trip
Verified Expedia guest review

8/10 Very good

Jorge, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Douglas, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Carmen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

A great option to stay in Mérida downtown, walkable, great service, friendly staff and cute historical vintage building. Loved it!!
Nesthor, 1-night trip
Verified Expedia guest review

2/10 Poor

Xavier, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The staff is super nice and the property charming, out of the way, and local.
Jean-Christian, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Amazing location, friendly staff, clean and cozy boutique hotel. Would def go back again
Verified Expedia guest review

10/10 Exceptional

Personal amable y servicial, atención a los detalles y personalización del servicio
Verified Expedia guest review

8/10 Very good

Marc, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lugar mágico
Lugar increíble, lleno de detalles. Estaría padrísimo que tuviera un restaurante de comida típica para ya no salir.
VERONICA, 1-night trip
Verified Hotels.com guest review

6/10 Good

Noisy.
2-night family trip
Verified Expedia guest review

4/10 Fair

very simple, no varm water at the washbasin, air conditioning only on high level, no button to swith off the light next to the bed, no varm water at all the second morning - very, very expensive for what it is postiv: nice ambience in the jungle
2-night romance trip
Verified Ebookers guest review

8/10 Very good

Very quiet. And dog friendly. Nice pool and gardens.
1-night trip
Verified Expedia guest review

4/10 Fair

Miguel Eduardo, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Excellent service and perfect location
Jose a, 1-night trip
Verified Hotels.com guest review

2/10 Poor

xiao, 2-night trip
Verified Hotels.com guest review

2/10 Poor

When we arrived there, they didn’t even have our reservation. The room condition was horribly dirty, the coffee pot even worse. There was fungus in there. When they finally found our reservation which already passed 1 hour, we found that the tariff was almost double thru Expedia. We had a horrible stay there and we were totally disappointed with Expedia as well.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Ideal spot to relax
very friendly staff, clean room and in general a very relaxed/zen atmosphere.
Maarten, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good but needs a attention to details for price.
The hotel is small with individual casitas. The casitas are large, bed and bathroom a very good size and large terrace. The hotel is in the "jungle" so very little light gets in. Our room was damp with no way to air it out. The terrace could have been lovely to spend time on - however the built in "bath" did not look inviting - rusty chain and many leaves. The built in concrete couch did not have a cushion so very difficult to sit on - note - some other casitas had cushions - the hotel was not full - perhaps someone should have noticed. General impression - the hotel could be very good with a little more attention from the staff.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Michelle, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I highly recommend this hotel. Great and accommodating staff, nice and clean rooms, and a beautiful property.
Justin, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Great place to unwind! We Will definitely be back, love the pool and the quietness of the rooms!
Patti, 1-night trip
Verified Expedia guest review

8/10 Very good

Semana Santa Stay
We stayed at the hotel for a long holiday weekend to enjoy the Palenque ruins the nearby area. The hotel was well located, stylishly designed, and had excellent customer service throughout our stay. The only drawbacks were lack of air conditioning, wifi only in the lobby, and the lack of a restaurant.
Samuel, 3-night romance trip
Verified Hotels.com guest review