Hotel Riu Vallarta - All Inclusive

3.5 star property
All-inclusive beachfront property with spa, near Bay of Banderas
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Riu Vallarta - All Inclusive

On the beach, sun-loungers, beach towels, beach massages
On the beach, sun-loungers, beach towels, beach massages
4 outdoor pools, pool umbrellas
5 bars/lounges, swim-up bar, poolside bar
Aerial view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Free breakfast
  • Bar
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 5 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Free supervised childcare
  • Health club
  • Sauna
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Pool bar

Feel at home (6)

  • Supervised childcare (free)
  • Children's pool
  • Playground on-site
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 40 of 40 rooms

Double Room (M)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (E)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Room (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
2 bedrooms
Eco-friendly toiletries
Private bathroom
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Double Room (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

Junior Suite (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

Double Room (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Minibar
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Eco-friendly toiletries
  • 34 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (C)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Eco-friendly toiletries
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Family Room (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
2 bedrooms
Eco-friendly toiletries
Private bathroom
  • 39 sq m
  • Sleeps 5
  • 1 King Bed, 1 Single Bunk Bed, 2 Double Beds and 1 Double Sofa Bed

Family Room (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Minibar
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

Double Room (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (U)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (M)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

Standard Double Room, Connecting Rooms (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Minibar
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (M)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Minibar
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Minibar
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Bedrooms (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
2 bedrooms
Private bathroom
2 bathrooms
  • 30 sq m
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Double Room, Connecting Rooms (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
2 bedrooms
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite (M)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Double Room, Partial Sea View (M)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Minibar
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

Suite, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Minibar
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Bedrooms (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
2 bedrooms
Private bathroom
2 bathrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Suite Junior With Garden View

  • Sleeps 4
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Map
Av. de los Cocoteros s/n, Lote LL-Cond-Maestro FI, Nuevo Vallarta, NAY, 63732

What's nearby

  • Nuevo Vallarta Beach - 2 min drive - 1.7 km
  • Vallarta Adventures - 7 min drive - 6.1 km
  • Nayar Vidanta Golf - 8 min drive - 6.7 km
  • Mayan Palace Nuevo Vallarta Golf Course - 8 min drive - 6.7 km
  • Playa Bucerias - 12 min drive - 5.9 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 24 min drive

Restaurants

  • ‪Don Rafael - ‬7 min walk
  • ‪La Botana - ‬7 min walk
  • ‪Riu Palace Piano Bar - ‬14 min walk
  • ‪Kulinarium - ‬8 min walk
  • ‪Mozza Mare - ‬3 min drive

About this property

Hotel Riu Vallarta - All Inclusive

At Hotel Riu Vallarta - All Inclusive, you can hit the beach to get a beach massage or relax on a sunlounger, plus you'll be within a 10-minute walk of Bay of Banderas. 4 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and aromatherapy. Don Rafael, one of 4 restaurants, serves breakfast, lunch and dinner. Other highlights at this all-inclusive property include 5 bars/lounges, a poolside bar and a health club. Fellow travellers say great things about the helpful staff and restaurant.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks and beverages included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Entertainment

On-site entertainment and activities

Languages

English, Spanish

At a glance

Hotel size

  • 678 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Free supervised childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Local/corner shop

What to do

  • On the beach
  • Fitness classes
  • Volleyball
  • Personal watercraft (motorised)
  • Surfing/body boarding
  • Windsurfing
  • Shopping
  • Golfing nearby
  • Sailing nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike on-site
  • Beach sunloungers
  • Beach towels
  • Bike storage
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2006
  • ATM/banking
  • Television in common areas
  • Health club
  • 4 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Art Deco architecture

Accessibility

  • Closed-captioned TV

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Dining

Don Rafael – This buffet restaurant serves breakfast, lunch and dinner.
Kulinarium – This restaurant only serves dinner. Open daily.
Nirvana – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Il Gusto – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
La Boheme – On-site bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Also known as

All Inclusive Riu
Riu Vallarta All Inclusive All-inclusive property
Riu Vallarta
Riu Vallarta All Inclusive
Vallarta Riu
Riu Vallarta Hotel Nuevo Vallarta
Riu Vallarta Nuevo
Riu Vallarta All Inclusive
Hotel Riu Vallarta - All Inclusive Nuevo Vallarta
Hotel Riu Vallarta - All Inclusive All-inclusive property

Frequently asked questions

Does Hotel Riu Vallarta - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Vallarta - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Vallarta - All Inclusive?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Hotel Riu Vallarta - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Riu Vallarta - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Vallarta - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: 11 PM. Check-out time is noon.
Is there an on-site casino at Hotel Riu Vallarta - All Inclusive?
No, this property doesn't have a casino, but Winclub Casino Platinum (14-min drive) and Vallarta Casino (15-min drive) are both nearby.
What is there to do at Hotel Riu Vallarta - All Inclusive and nearby?
Have fun with on-site activities such as windsurfing, surfing and cycling. Additional recreation on-site includes fitness classes and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Hotel Riu Vallarta - All Inclusive also has 5 bars and a sauna, as well as a health club.
Are there restaurants at or near Hotel Riu Vallarta - All Inclusive?
Yes, there are 4 on-site restaurants, featuring Asian cuisine.
Does Hotel Riu Vallarta - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Riu Vallarta - All Inclusive like?
Hotel Riu Vallarta - All Inclusive is located a short 7-minute walk from Bay of Banderas. Travellers say that this property is in a good location.

Hotel Riu Vallarta - All Inclusive Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Gerardo, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice resort. Great vacation.
Probably one of the nicer hotels in Puerto Vallarta. Beautifully remodeled. One thing that i would get rid of is the horses on the beach. They smelled horrible. And I am highly allergic to them. Even when they weren't there you could still smell the stench from where they parked them. Also, they should make the dinner options with reservations. That was incredibly frustrating. We would go to the restaurant and there would be availability but once you went to shower and change and come back down there was no availability. And they wouldn't put my name down. Very frustrating. My husband and son loved the parasailing right there. Great trip. Great service. Pretty decent food as well. It was an amazing vacation
Simone, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Increíble
Me encantó la experiencia y no tuve problemas con la reservación
Claudia, 6-night family trip
Verified Hotels.com guest review

6/10 Good

Lugar bien pero muy mala atención.
El hotel esta solo bien, la comida, los cuartos normales y habría estado bien todo si no fuera por el servicio y la limpieza del buffet. Durante el buffet la comida esta bien pero todo al rededor de la comida lo que se cae no limpian y no se ve agradable. Hay muchos moscos en algunas areas y terminamos con las piernas muy irritadas. La atención de la gente que trabaja en el hotel es buena solo en la recepción, pedimos cosas a la habitación y teníamos que llamar varias veces porque suben lo que quieren y no lo que pides, me subieron la cuna para mi bebe y literal la persona molesta me la lanzo a medio cuarto, durante el desayuno una mesera muy grosera igual aventando los cafes y cosas teniendo a mi bebe conmigo. Durante la noche de Navidad a medio día cerraron el buffet y si preguntabas donde estaban sirviendo la comida las 4 personas a las que preguntamos muy mala actitud, groseras y no sabían nada. Fuimos una semana y nos hemos quedado siempre en la cadera RIU cuando viajamos porque tienen buen servicio y esta vez termine muy decepcionada de eso.
Diana, 6-night family trip
Verified Hotels.com guest review

2/10 Poor

Jair, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great service! Very clean and very nice people . We had lots of fun and ate & drank lots! Look forward to coming back with the family soon!
Francisco, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente estadia, muy completo!
Es la segunda vez que vamos, RIU es garantia, multiples alimentos, amenidades, Shows, entretenimiento. Nos gusto, solo que el area de RIU Land, la alberca sigue estando muy fria para los niños, creo que es un punto a mejorar, ya que la alberca que esta saliendo del area de RIULAND, esa si esta tibia (deliciosa)
JOSE, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Carlos, 3-night trip
Verified Hotels.com guest review

6/10 Good

Don’t ever need to do an all inclusive again
The beach and pools were nice but rooms and food was just so-so. We found better food eating street tacos than just about anything this resort served. Even the specialty restaurants were nothing great. This was our first time at a resort like this and most likely will be our last.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

tonya, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jacob, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Heidi, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cesar, 4-night trip
Verified Hotels.com guest review

2/10 Poor

andres, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Macario, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

My family and I enjoyed our stay… only negative experience was the lady at the small shop.. she was very rude
Magaly, 3-night family trip
Verified Expedia guest review

6/10 Good

Not enough servive for drinking around the pool and beach area The buffet was the same every day
Saul, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was great vacation
Andriy, 7-night family trip
Verified Expedia guest review

8/10 Very good

Josue Manuel, 6-night trip
Verified Expedia guest review

8/10 Very good

Parker, 5-night trip
Verified Expedia guest review

2/10 Poor

On Arrival upon entering the building it was extremely hot and humid, on top of that we waited an hour in line for check in, kids running all around and only 3 people assisting. The rooms were ok clean but small, very basic. Food and beverage were below par. RIU provides a large spread but most items were not very good. Our group dinned at 3 of the five restaurants, menu was very limited and just not good. The hours of the restaurants opened late closed early. Food looked delicious, but the taste was just not there. It’s quantity versus quality at the buffet and it was a disappointment. The alcohol was not good -bottom shelf dinks were watered down. Staff and customer service not good either. I would say most staff did not have smiles or not happy to serve you. The staff around the pool like to blow whistles and treat the environment as a child beach camp. The manager we spoke with about an incident was young and not well versed with managing, very unprofessional and directed you to the rules on the wall rather than assist with the issue. The only positive thing here was the entertainment at night. All the staff members involved were very happy uplifting, and it was a good show. Our group will not return again
Blanca, 4-night family trip
Verified Expedia guest review

2/10 Poor

The food is not good nothing had flavor only the fruit, the alcohol is below average standards. 3 hour wait for steak house is terrible plus rude customer service. I have never left a bad review ever but Riu Vallarta deserves one. I will never be back.
Beatriz Adriana, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Rosa Delia Peredia, 5-night trip
Verified Expedia guest review

8/10 Very good

.
Gareth, 7-night family trip
Verified Expedia guest review