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Ocean Maya Royale All Inclusive Adults Only

4.5 star property
Playa del Carmen beachfront property with 5 restaurants, spa
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ocean Maya Royale All Inclusive Adults Only

Outdoor wedding area
2 outdoor pools, pool umbrellas
On the beach, white sand, beach massages
Privilege Junior Suite Adults Only | Garden view
Privilege Romance Suite | Living area
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Spa
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and 4 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Terrace

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is AU$602
includes taxes & fees
6 Jan - 7 Jan

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Pillow-top bed
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Romance Suite

Privilege Romance Suite

Privilege Romance Suite

Highlights

Furnished balcony
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Sea View

Beach/ocean view

Deluxe Room Sea View

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Room

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Maya Superior Deluxe Sea View

Beach/ocean view

Maya Superior Deluxe Sea View

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe

Minibar, in-room safe, desk, blackout curtains

Maya Superior Deluxe

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Pool
Spa
Free WiFi
Restaurant
8.6 out of 10, Excellent, (2697)
The price is AU$506
includes taxes & fees
6 Jan - 7 Jan
Wyndham Alltra Playa del Carmen Adults Only All Inclusive
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About the area

Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min drive
  • Gran Coyote Golf - 7 min drive
  • Tres Rios Ecopark - 8 min drive
  • Maroma Beach - 13 min drive
  • Playa Xcalacoco - 18 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 43 min drive
  • Tulum Intl. Airport (TQO) - 111 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 14.1 miles/22.8 km

Restaurants

  • ‪Black & White - ‬3 min walk
  • ‪Beach Bar - ‬9 min walk
  • ‪Jaal-Ha - ‬11 min walk
  • ‪Coco Café - ‬7 min drive
  • ‪Bluemoon - ‬1 min walk

About this property

Ocean Maya Royale All Inclusive Adults Only

At Ocean Maya Royale All Inclusive Adults Only, you can spend time at the beach getting a beach massage, plus you'll be within a 15-minute drive of Quinta Avenida and Maroma Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in Swedish massages, aromatherapy and hydrotherapy. La Hacienda, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 4 bars/lounges, a fitness centre and an outdoor tennis court. Fellow travellers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

On-site entertainment and activities
Theme parties

Languages

English, French, German, Spanish

At a glance

Hotel size

  • 320 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 5:30 AM
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children (18 years old and younger) are not allowed
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • 5 restaurants
  • 4 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Tennis
  • Volleyball
  • Shopping
  • Golfing nearby

Working away

  • Meeting room
  • Conference space (2013 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 32 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa. Other services include sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

La Hacienda – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
El Charro – This poolside restaurant specialises in Mexican cuisine and serves lunch and dinner. Open daily.
La Dolce Vita – Overlooking the ocean, this restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Yookoso – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
Blue Moon – This restaurant specialises in Fusion cuisine and only serves dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Frequently asked questions

Does Ocean Maya Royale All Inclusive Adults Only offer free cancellation for a full refund?
Yes, Ocean Maya Royale All Inclusive Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ocean Maya Royale All Inclusive Adults Only?
Yes, there are 2 outdoor pools.
Are pets allowed at Ocean Maya Royale All Inclusive Adults Only?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Ocean Maya Royale All Inclusive Adults Only?
Yes, there's free self parking.
What are the check-in and check-out times at Ocean Maya Royale All Inclusive Adults Only?
Check-in start time: 3 PM; check-in end time: 5:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at Ocean Maya Royale All Inclusive Adults Only?
No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.
What is there to do at Ocean Maya Royale All Inclusive Adults Only and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Ocean Maya Royale All Inclusive Adults Only also has 4 bars, a sauna and a fitness centre, as well as an arcade and a garden.
Are there restaurants at or near Ocean Maya Royale All Inclusive Adults Only?
Yes, there are 5 on-site restaurants, featuring international cuisine, ocean views and poolside dining.
Does Ocean Maya Royale All Inclusive Adults Only have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Ocean Maya Royale All Inclusive Adults Only like?
Ocean Maya Royale All Inclusive Adults Only is in Riviera Maya. Popular attractions include Xplor Theme Park, which is 20 minutes away by car. Travellers give top marks for the property's prime location.

Ocean Maya Royale All Inclusive Adults Only Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Olga L, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Regina, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mejorar las instalaciones(reparaciones), lo demás muy recomendable.
JORGE, 4-night family trip
Verified Expedia guest review

6/10 Good

This was a pretty basic 4 star but decent value for the price. I realize I am a bit of a picky traveler, so consider that when I give my list of pros and cons. Hopefully it will help others make a more informed decision. Pool was great. Large with lots of available seats and umbrellas. I didn’t have to get up at 7 am to save a seat, which was great. Beach area had plenty of palapas but the beach itself is a bit of an afterthought. You mostly face over a sea wall at the water but not much sand. The view is nice at least. A simple suggestion to make life better for the ladies - please add hooks to the doors in the bathrooms at pool. It’s awful coming in with your bag/towel/coverup and having no where to put them. Very rare waiter service at pool/beach. Food is mediocre at best and SO salty. I didn’t eat anything I loved. Was easy to get in restaurants. Room layout was good and was in good condition overall. Good water pressure and plenty of hot water. WiFi was great throughout the property - never any issues. TV had a few English channels, which is pretty rare. AC worked great and seemed newer. The bedding was a big miss for me. The blanket was paper thin and essentially felt like there was only a sheet on the bed. Mini bar was stocked daily. No slippers / robe. Toiletries were cheap and sad. Definitely pack your own. Soundproofing was awful and I was woken up nightly. Worst part of the stay (why I wouldn’t go back) is the constant smell of sewage. It ruined the week.
Jamila, 6-night trip
Verified Expedia guest review

10/10 Exceptional

A very beautiful and friendly property.
Mickey Pradeep, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

This was a return visit for us and we enjoyed it again! Employees make the place the best. Kenddell is such a fun spirit and helps everyone have a great experience along with his team memebrs. Miguel at the pool bar always takes care of us. We were very happy with the cometely renovated fitness center with all new equipment. OMR does a great job and we will be back.
Scott, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great resort Beach sand was nice but water not as blue and lots of sand bags visible in the water. Which takes away from the view of the water but realize this is necessary to preserve the shoreline.
Cheri, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Most staff are kind and friendly especially activity’s staff were unique and funny. Disappointed point was many mosquitoes ware in our room on the first day so I asked reception and they dealt with it quickly. Overall we satisfied to stay.
Yuki, 5-night family trip
Verified Expedia guest review

6/10 Good

The entertainment staff, especially Kendell, is a standout. His energy and dedication to guests are endless, and the other team members, including cheeky baby, contribute to a fun atmosphere. Most staff, like Jo Jo, Ana, Jorge at the Italian restaurant, Eber, Miquel, Andres, and Jonny, go above and beyond to ensure a great experience. The rooms and services were good, and the food has noticeably improved. This last trip saw a faultless buffet experience, with excellent breakfasts every day. While there are many positives, there have been changes in the entertainment direction and it was less fun than in the past plus the privilege desk service has declined. Other than that it’s great.
Vicky, 14-night trip with friends
Verified Expedia guest review

8/10 Very good

Friendly staff! Beds were super comfortable. Bring sunscreen, they don’t offer any at the pools.
Erick, 4-night trip with friends
Verified Expedia guest review

8/10 Very good

The best was the people and entertaiment personal
Antonio, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Clean, and quiet rooms. Safe to walk in the complex at night. Personnel very attentive and friendly. I will visit again. Big thumbs 👍 up for waitresses "Gabby" for attending us very well.
Adam, 6-night family trip
Verified Expedia guest review

2/10 Poor

This was a really bad experience. The hotel is run down. The food was horrible, my wife and I only ate one thing of the whole time because it was the only thing that tasted good, the rooms only was well cleaned when upon arrival, afterwards they only make your bed I had to ask for clean towels, the floors weren’t swept, never saw the pool been cleaned or sanitized, I definitely don’t recommend it to anyone.
Abdelkader, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The resort was absolutely amazing from the time we arrived until we left. The staff was very attentive to our needs. The buffet never disappointed with a lot of options. This was our 1st time visiting México but definitely not our last and we will be staying at Ocean Maya Royale.
Cynthia D, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Marcia, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

Resort was clean and had great entertainment. The staff was the best part of our stay. Food and drinks was all inclusive. Whiles drinks were awesome, food choices and taste can be better. Overall i will stay here again.
Nana A, 3-night trip
Verified Expedia guest review

8/10 Very good

Nice place to stay
Christopher, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rafael, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Nice. We enjoyed the service and the stay overall. No complaints. Great food, good staff, nice location.
Valeriia, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Tremyya, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Allen, 4-night trip
Verified Expedia guest review

6/10 Good

Resort is small, service was excellent. Disappointed in the food choices as it was the same thing every night.
Jennifer, 8-night trip
Verified Orbitz guest review

10/10 Exceptional

I been to a couple of all inclusive hotels & I loved this place. Got to try all restaurants & the buffet where all really good. Staff was friendly. Rooms was nice. I really enjoyed my stay.
Leonardo, 4-night romance trip
Verified Expedia guest review

2/10 Poor

This resort is dated. Its run down and not in great shape. Food areas are not air conditioned and buffets are not temperature controlled. Food was sub par at best. Me and my wife ate 1 thing all week out of fear of getting food poisoning again. (wife got sick on day 1, was sick for 3 days, we suspect the salad, as it was the only thing we didnt both eat) Staff was easy to deal with, however no follow through on anything they said they would do. Room cleaners didn't change the sheets in our bed, ever. Every night climbing into a made bed, there was sand in them still. Beds are not comfortable at all. We complained about our stay to their support staff, and they and Expedia both pointed fingers at each other for getting refunds back or transferring resorts. So we stuck it out. As we were checking out, they offered us room upgrades but only if we come back. Would have been a nice gesture to offer that while we were there having a bad time. I will never return here and will steer people away from here if I can. It was awful.
Reese, 7-night romance trip
Verified Expedia guest review