Hotel New Grand

4.5 star property
Bayfront hotel with 4 restaurants, near Osanbashi International Passenger Terminal
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel New Grand

Courtyard
Lobby
Lobby
Front of property
View from property

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking available
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Car hire on-site
  • Front desk safe
Feel at home
  • Children stay free
  • Fridge
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
The price is AU$215
includes taxes & fees
15 Jan - 16 Jan 2025

Room options

Available filters for rooms
Showing 89 of 89 rooms

[Late Check-in at 5PM] Tower Bay View Double, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Hairdryer
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

[Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

[Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

[Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

[Check-in 15:00] Run of the House

Highlights

Air conditioning
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Single Beds OR 1 Single Bed

[Check-in 15:00] Bayside Twin, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Hairdryer
  • 32.0 sq m
  • Sleeps 5
  • 2 Single Beds

[Check-in 15:00] Tower Bay View Double, Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Hairdryer
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Tower Regular Twin, Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Hairdryer
  • 32 sq m
  • Sleeps 5
  • 2 Single Beds

[Check-in 15:00] Bayside Double Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Hairdryer
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Tower Side Double Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Grand Deluxe Twin, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Hairdryer
  • 34 sq m
  • Sleeps 4
  • 2 Single Beds

[Check-in 15:00] Tower High Floor Suite Double, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Premium bedding
Separate bedroom
Egyptian cotton bed sheets
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Tower Bay View Double, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Hairdryer
  • 34 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Grand Suite Double, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Premium bedding
Separate bedroom
Egyptian cotton bed sheets
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Grand Suite Twin, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Premium bedding
Separate bedroom
Egyptian cotton bed sheets
  • 53 sq m
  • Sleeps 4
  • 2 Single Beds

[Check-in 15:00] Tower Regular Twin, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Hairdryer
  • 32.0 sq m
  • Sleeps 3
  • 2 Single Beds

[Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Main Building Grand Double

Highlights

Air conditioning
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Hairdryer
Shower/bath combination
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

[Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Hairdryer
  • 32 sq m
  • Sleeps 5
  • 2 Single Beds

Single Room, Main Building

Highlights

Air conditioning
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 1
  • 1 Large Single Bed

[Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Premium bedding
Separate bedroom
Egyptian cotton bed sheets
  • 63.9 sq m
  • Sleeps 4
  • 2 Single Beds

[Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Hairdryer
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Tower Bay View Twin, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Hairdryer
  • 32.0 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

[Check-in 15:00] Tower Side Twin, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Hairdryer
  • 32 sq m
  • Sleeps 5
  • 2 Single Beds

[Check-in 15:00] Bayfront Hollywood Twin, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Large Single Beds

[Check-in 15:00] Tower Bay View Twin, Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Hairdryer
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

Check in after 3 Pm-Grand Club Floor Twin Room with Extra Bed-Tower Building-Non-Smoking

  • Sleeps 3
  • 3 Single Beds

Tower Building Standard Twin Room- Smoking

  • Sleeps 2
  • 2 Single Beds

Standard Floor Bay View Hollywood Twin Room Tower Non smoking

  • Sleeps 2
  • 2 Single Beds

Grand Deluxe Twin Room Main Building

  • Sleeps 2
  • 2 Single Beds

Grand Club Floor High Floor Triple Room

  • Sleeps 3
  • 3 Single Beds

Standard Floor Bay View Corner Double Room Tower Smoking

  • Sleeps 2
  • 1 King Bed

Grand Club Floor Twin Room High floor Non smoking

  • Sleeps 2
  • 2 Single Beds

Grand Club Floor Bay View Hollywood Twin Room

  • Sleeps 2
  • 2 Single Beds

Grand Double Room Main Building

  • Sleeps 2
  • 1 Double Bed

Superior Floor Tower Side Double Room

  • Sleeps 2
  • 1 Double Bed and 1 King Bed

[Late Check-in at 5 Pm]Tower Bay View Double, Non Smoking

  • Sleeps 2
  • 1 King Bed

Grand Club Floor Bay View Corner Double Room

  • Sleeps 2
  • 1 Double Bed

[Check-in 15:00] Tower Bay View Twin, Smoking

  • Sleeps 2
  • 2 Single Beds

[Check-in 15:00] Tower Bay View Twin, Non Smoking

  • Sleeps 2
  • 2 Single Beds

Standard Floor Standard Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

Standard Floor Bay View Corner Double Room Tower

  • Sleeps 2
  • 1 Queen Bed

Macarthur' Suite- Main Building

  • Sleeps 2
  • 1 King Bed

Grand Twin Suite Main Building

  • Sleeps 2
  • 2 Single Beds

Standard Floor Bay View Corner Double Room Tower Non smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Floor Bay Side Twin Room

  • Sleeps 2
  • 2 Single Beds

Superior Floor Bay Side Double Room

  • Sleeps 2
  • 1 King Bed

Grand Club Floor Premier Double Suite

  • Sleeps 2
  • 1 King Bed

Tower High Floor Twin Room

  • Sleeps 2
  • 2 Single Beds

Superior Floor Bay Front Hollywood Twin Room

  • Sleeps 2
  • 2 Single Beds

Tower Building Standard Floor Standard Twin Room

  • Sleeps 3
  • 2 Double Beds

Superior Floor Bay Front Corner Double Room

  • Sleeps 2
  • 1 King Bed

Grand Twin Room Main Building

  • Sleeps 2
  • 2 Single Beds

Grand Double Suite Main Building

  • Sleeps 2
  • 1 King Bed

Superior Floor Bay Side Comfort Triple Room

  • Sleeps 3
  • 3 Single Beds

Grand Club Floor Double Room High Floor

  • Sleeps 2
  • 1 King Bed

Grand Club Floor Premier Twin Suite

  • Sleeps 2
  • 2 Single Beds

Double - Non-Smoking

  • Sleeps 2

Double

  • Sleeps 2

Twin

  • Sleeps 3

Double

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Twin

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Double

  • Sleeps 2

Double

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Twin

  • Sleeps 3

Twin

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 3

Twin

  • Sleeps 2

Twin

  • Sleeps 3

Twin

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Twin

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 2

Double

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 3

Twin

  • Sleeps 3

Twin

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 2

Single

  • Sleeps 1

Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Single

  • Sleeps 1

Twin

  • Sleeps 3

Twin

  • Sleeps 2

Twin

  • Sleeps 3

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About the area

Map
10 Yamashita-cho Naka-ku, Yokohama, Kanagawa-ken, 231 8520

What's nearby

  • Osanbashi International Passenger Terminal - 11 min walk - 1.0 km
  • Yokohama Stadium - 14 min walk - 1.2 km
  • Red Brick Warehouse - 18 min walk - 1.5 km
  • Yokohama Cosmo World - 3 min drive - 1.8 km
  • Pacifico Yokohama - 4 min drive - 2.4 km

Getting around

  • Tokyo (HND-Haneda) - 15 min drive
  • Ishikawacho station - 14 min walk
  • Kannai Station - 20 min walk
  • Sakuragicho Station - 25 min walk
  • Motomachi-Chukagai station - 5 min walk
  • Nihon-odori Station - 10 min walk
  • Bashamichi Station - 18 min walk

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪サンマルクカフェ - ‬3 min walk
  • ‪SALONE 2007 - ‬4 min walk
  • ‪重慶茶楼 本館 - ‬4 min walk
  • ‪コーヒーハウス ザ カフェ - ‬1 min walk

About this property

Hotel New Grand

Hotel New Grand offers a great location, putting you within a 15-minute walk of Tokyo Bay and Yokohama Stadium. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Le Normandie, one of 4 restaurants, which serves French cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a terrace and a garden. Fellow travellers like the helpful staff and overall property condition. Public transportation is only a short walk: Motomachi-Chukagai station is 5 minutes and Nihon-odori Station is 10 minutes.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 230 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 20
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
    • Check-in times vary by room type. Guests staying in a "Late Check-In" room type can check in at either 5 PM, 6 PM or 8 PM, depending on the room type booked. The check-in time is 2 PM for all other room types.
    • Breakfast is not included in the Breakfast rate plan for children ages 0-6.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Children

    • One child (aged 6 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (JPY 1500 per day)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Bed rails

What to do

  • Discount at nearby fitness centre

Working away

  • Business centre
  • Meeting rooms
  • Conference space (4736 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1927
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Banquet hall
  • Reception hall
  • Traditional architecture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Alarm clock
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Le Normandie – Overlooking the ocean, this fine-dining restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Reservations are required.
Il Giardino – Overlooking the garden, this restaurant specialises in Italian cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Yugyoan Tankuma – Overlooking the ocean, this sushi bar specialises in Japanese cuisine and only serves lunch. Reservations are required. Open daily.
The Cafe – This coffee shop specialises in American cuisine and serves brunch, lunch, dinner and light fare. Open daily.
Sea Guardian 2 – On-site bar. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Fees & policies

Parking

  • Self-parking costs JPY 1500 per day

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel New Grand
Hotel New Grand Yokohama
New Grand Hotel
New Grand Yokohama
Hotel New Grand Hotel
Hotel New Grand Yokohama
Hotel New Grand Hotel Yokohama

Frequently asked questions

Does Hotel New Grand offer free cancellation for a full refund?
Yes, Hotel New Grand does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel New Grand?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel New Grand?
Yes. Self-parking costs JPY 1500 per day.
What are the check-in and check-out times at Hotel New Grand?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Hotel New Grand and nearby?
Hotel New Grand has a garden.
Are there restaurants at or near Hotel New Grand?
Yes, there are 4 on-site restaurants, featuring al fresco dining, French cuisine and garden views.
What's the area around Hotel New Grand like?
Hotel New Grand is located on the waterfront in Yokohama City Centre, a short 5-minute walk from Motomachi-Chukagai station and 5 minutes' walk from Tokyo Bay. Travellers say that this hotel is in a good location.

Hotel New Grand Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Grand stay
Very nice stay. Didn't reserve breakfast, too expensive. Nice location. Great room and lobby.
Zhan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay in Yokohama
Very helpful staff. Concierge had very helpful information... especially of the Yokohama area. The room was excellent... we had a beautiful view of the port and city... at night the lights were beautiful. Will recommend a stay in Yokohama at this hotel.
Ramiro, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place with interesting history
There are so many things great about this place; the staff are great and very helpful, the room is big, clean and comfortable, the view is incredible and most of all, there's quite a bit of history about this building and place that are very interesting. Around the area, just a few blocks away is Chinatown and the train station. The waterfront beginning with the park right across the hotel is a wonderful place to walk around. Overall, this is a quaint place that is very quiet yet is only a ride away from Yokohama station. I will return and stay again at this place.
Gil, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A Classy Hotel
This is a very high end hotel for a reasonable price. They offer top notch and excellent service. Hotel is very close to Chinatown, Red Brick Warehouse and Cup Noodles Museum. Also close to a metro train. I highly recommend this hotel.
mary, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Superb
Excellent location not far from downtown Tokyo, but close to many excellent attractions. The park right outside the hotel is a perfect place day or night to unwind. Concierge service excellent with arranging transport and ideas with experiences.
Charles, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

It was clean, had good service, and a convenient location. The hotel is a historic place, so learning about the famous past guests was also interesting.
Seong Hoon, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Awesome hotel and staff, good dining.
Erik, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rhonda, 4-night trip
Verified Hotels.com guest review

8/10 Very good

It was very special place. I like everything.
Mikiko, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was good!
Mikiko, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful old hotel in great condition with great staff, good dining and great location
Erik, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

very nice hotel within short walking distance to lots of cool places including the hustle and bustle of Chinatown, just a few blocks away. The staff was very professional, and the view from our room was spectacular!
Eric, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and wonderful staffs
kayvan, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

I would stay at the Hotel New Grand again. The property is immaculate. The staff very friendly. The location near the harbor and the view were phenomenal. The NORMANDIE Restaurant was very nice and we ate breakfast there each day while staying in the hotel.
frank, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Services by staff were excellent~~ very kind warm and shows willingness to help whatever I asked.
Nami, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very attentive staff at a classic location. Great location next to ship terminal, park, Chinatown, and the waterfront. Excellent restraints on site, and lots of less expensive options close by. Highly recommend.
Brace, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great find close to cruise ship
Ted, 2-night romance trip
Verified Expedia guest review

8/10 Very good

good
Roland, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great service with professional staffs.
Arata, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Easy access to the cruise port
ALICIA, 1-night romance trip
Verified Expedia guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

As soon as we walked across the street to the hotel, a porter came to assist us with our luggage. He walked us up to the counter to get checked in. Even though we did not know any Japanese, we were able to get through check in easily. After getting the keys, another employee took us up to the room while another porter took our luggage and met us at the room. The service was excellent. The hotel was clean. The AC was working properly. The property was 3 blocks from Chinatown. There is a shuttle bus from HND that stops next to the hotel. This hotel was a great stay for our family and we would come back here again.
Andy, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Scott, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the location and the staff was exceptional!
Joan, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

SONOKA, 2-night trip
Verified Expedia guest review