Verified
10/10 Exceptional
26 Jan 2026
Michael
Michael, 2-night trip
Hakone Kowakien TEN-YU
Choose dates to view prices
Photo gallery for Hakone Kowakien TEN-YU
Located in Hakone, Hakone Kowakien TEN-YU offers a tranquil retreat with an indoor mineral hot spring and 2 indoor hot springs. Savor dinner at Geihinkan (Steak), relax on the terrace or unwind in the garden while enjoying free WiFi and newspapers.
VIP Access
Reviews
Loved by guests
9.6 out of 10, Loved by guestsTop-rated by travellersTop-rated by travellers
Popular amenities
- Onsen
- Free parking
- Free Wi-Fi
- Air-conditioning
Main amenities (12)
Main amenities (12)
- Daily housekeeping
- Restaurants and bar/lounge
- Hot springs
- Sauna
- Spa services
- Terrace
- 24-hour front desk
- Garden
- Vending machine
- Multilingual staff
- Concierge services
- Gift shops/newsstands
Feel at home (6)
Feel at home (6)
- Children stay free
- Cots/infant beds (surcharge)
- Fridge
- Private hot tub
- Separate bath and shower
- Television
The current price is AU$669
AU$669
8 June - 9 June
Why we love this property
Relaxation haven
Japanese ryokan with spa services offers massages, facials, and aromatherapy. Hot springs, saunas, and a garden create the ultimate wellness escape.
Ryokan relaxation
Slip into the tranquility of spring water bathtubs, complemented by thoughtful turndown service. Blackout drapes ensure perfect slumber at this luxury ryokan.
Japanese garden retreat
Marvel at peaceful garden views while dining. This luxury ryokan offers a serene escape with its elegant garden-view restaurant.
Room options
Check availability for these dates
View all photos for Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)
Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)
9.69.6 out of 10
Exceptional
60 reviews
(60 reviews)
- 35 sq m
- 1 bedroom
- Sleeps 4
- 2 Large Single Beds
- Free Wi-Fi
View all photos for Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)
Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)
9.09.0 out of 10
Wonderful
13 reviews
(13 reviews)
- 35 sq m
- 1 bedroom
- Sleeps 4
- 2 Large Single Beds
- Free Wi-Fi
View all photos for Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)
Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)
9.69.6 out of 10
Exceptional
15 reviews
(15 reviews)
- 35 sq m
- 1 bedroom
- Sleeps 4
- 2 Large Single Beds
- Free Wi-Fi
View all photos for Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)
Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)
9.89.8 out of 10
Exceptional
25 reviews
(25 reviews)
- 35 sq m
- 1 bedroom
- Sleeps 4
- 2 Large Single Beds
- Free Wi-Fi
View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)
Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)
8.68.6 out of 10
Excellent
7 reviews
(7 reviews)
- 35 sq m
- 1 bedroom
- Sleeps 4
- 2 Large Single Beds
- Free Wi-Fi
View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm
Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm
8.88.8 out of 10
Excellent
5 reviews
(5 reviews)
- Sleeps 4
- 2 Large Single Beds
- Free Wi-Fi
View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm
Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm
8.68.6 out of 10
Excellent
4 reviews
(4 reviews)
- Sleeps 4
- 2 Large Single Beds
- Free Wi-Fi
View all photos for Wagyu Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath), Non Smoking
Wagyu Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath), Non Smoking
- 35 sq m
- 1 bedroom
- Sleeps 4
- 2 Large Single Beds
- Free Wi-Fi
View all photos for Wagyu Kaiseki Dinner "Yuzen" at Kihinkan, start at 7:30-8pm Superior Room (Open-air Bath), NS
Wagyu Kaiseki Dinner "Yuzen" at Kihinkan, start at 7:30-8pm Superior Room (Open-air Bath), NS
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
- 1 bedroom
- Sleeps 4
- 2 Large Single Beds
- Free Wi-Fi
View all photos for Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner
Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner
- 35 sq m
- Sleeps 4
- 2 Large Single Beds
- Free Wi-Fi
View all photos for Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner
Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner
- Sleeps 4
- 2 Large Single Beds
- Free Wi-Fi
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About the area
1297 Ninotaira, Hakone, Kanagawa, 250-0407
What's nearby
- Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
- Hakone Kowakien Yunessun - 2 min walk - 0.2 km
- Okada Museum of Art - 4 min walk - 0.4 km
- Hakone Open Air Museum - 16 min walk - 1.4 km
- Hakone Gora Park - 3 min drive - 2.0 km
Getting around
- Tokyo (HND-Haneda) - 132 min drive
- Tokyo (NRT-Narita Intl.) - 84.1 miles/135.4 km
- Hakone Miyanoshita Station - 3 min drive
- Hakone Ohiradai Station - 6 min drive
- Hakone Gora Station - 23 min walk
- Kowakidani Station - 15 min walk
Restaurants
- The Hakone Open-Air Museum Café - 2 min drive
- 箱根餃子センター - 17 min walk
- ダイニングはこね - 4 min walk
- 蕎麦 貴賓館 - 3 min walk
- bar hotel 箱根香山 - 8 min walk
About this property
Hakone Kowakien TEN-YU
- When you stay at Hakone Kowakien TEN-YU, you'll be in a fantastic location, only a five-minute walk from Hakone Kowakien Yunessun and Okada Museum of Art. Guests can indulge in massages, facials or body treatments, and Geihinkan(Steak) serves dinner. Other highlights at this luxurious ryokan include a bar/lounge, a sauna and a terrace. Fellow travellers say great things about the helpful staff and breakfast. The property is only a short walk to public transportation: Kowakidani Station is 15 minutes away.
At a glance
Hotel size
- 150 rooms
Arriving/Leaving
- Check-in start time: 3 PM; check-in end time: 10:00 PM
- Late check-in subject to availability
- Minimum check-in age – 18
- Check-out time is 11:00 AM
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
- For any questions, please contact the property using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
- Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.
- Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.
- Guests with dietary restrictions or food allergies should contact this property in advance.
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free on-site self-parking
Other information
- Smoke-free property
Property amenities
Food and drink
- Restaurant
- Bar/lounge
Travelling with children
- Children stay for free (see details)
- Children's games
- Toys
- Baby bath
What to do
- Hot springs
- Hiking/biking trails nearby
- Hot springs nearby
Services
- 24-hour front desk
- Concierge services
- Free newspapers in reception
- Luggage storage
- Multilingual staff
Facilities
- Garden
- Terrace
- Spa services
- Sauna
Accessibility
- Lift
- Wheelchair-accessible
- Sign language-capable staff
- Grab bar near toilet
Room amenities
Be entertained
- 50-inch LCD TV
- Digital TV channels
Home comfort
- Climate-controlled air conditioning and heating
- Slippers
Sleep well
- Blackout curtains
- Turndown service
- Cot/infant bed (surcharge)
- Bed sheets provided
What to enjoy
- Private hot tub
Freshen up
- Spring water bath
- Separate bath and shower
- Bidet
- Free toiletries
- Hairdryer
- Towels
Stay connected
- Free WiFi
- Phone
Food and drink
- Fridge
- Free bottled water
- Children's dinnerware
- High chair
More
- Daily housekeeping
- In-room safe
- Guidebooks/recommendations
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 5:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight.
Dining
Geihinkan(Steak) – This steakhouse only serves dinner.
Kihinkan(sobakaiseki) – Overlooking the garden, this fine-dining restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.
Children & extra beds
- Cots/infant beds are available for JPY 3300.0 per stay
Pool, spa, & gym (if applicable)
- Hot springs access available from 5:00 AM to midnight
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
- Guests must contact this property in advance to reserve access to the public bath facility
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Guests with tattoos are not able to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.
Also known as
Hakone Kowakien TEN-YU Inn
Kowakien TEN-YU Inn
Kowakien TEN-YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN-YU Ryokan
Hakone Kowakien TEN-YU Hakone
Hakone Kowakien TEN-YU Ryokan Hakone
Frequently asked questions
Are pets allowed at Hakone Kowakien TEN-YU?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hakone Kowakien TEN-YU?
Yes, there's free self parking.
What are the check-in and check-out times at Hakone Kowakien TEN-YU?
Check-in start time: 3 PM; check-in end time: 10:00 PM. Check-out time is 11:00 AM.
What is there to do at Hakone Kowakien TEN-YU and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation on-site includes hot springs. Enjoy amenities such as a sauna and a garden.
Are there restaurants at or near Hakone Kowakien TEN-YU?
Yes, Geihinkan(Steak) offers Japanese cuisine and garden views.
Does Hakone Kowakien TEN-YU have rooms with private hot tubs?
Yes, each room has a a private hot tub and a spring water bath.
What's the area around Hakone Kowakien TEN-YU like?
Hakone Kowakien TEN-YU is a short 3-minute walk from Hakone Kowakien Yunessun and 17 minutes' walk from Hakone Open Air Museum. Travellers give top marks for the ryokan's prime location.
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Reviews
Hakone Kowakien TEN-YU Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.6
Amenities
9.6
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
- Breakfast was consistently delicious and offered a generous variety of options. (123 reviews)
- The hot tubs, both private and public, were a highlight of the stay, offering a relaxing and rejuvenating experience. (40 reviews)
- The onsen and private hot tubs offered a relaxing and rejuvenating experience with beautiful views and high-quality amenities. (35 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Onsen
Food
View
Breakfast
Amenities
Mountain
Balcony
Lobby
Reviews
Verified
10/10 Exceptional
17 Feb 2026
Clean guest rooms and professional, warm, and courteous service staff.
MEIWEN
MEIWEN, 1-night trip
Verified
10/10 Exceptional
30 Jan 2026
very nice place, friendly and very good view
yi
yi, 1-night trip
Verified
10/10 Exceptional
30 Dec 2025
Beautiful resort and lovely staff that were kind and helpful.
Helen
Helen, 1-night trip
Verified
10/10 Exceptional
25 Dec 2025
Beautiful location, incredible rooms with balcony onsen, and delicious buffet.
Shawn
Shawn, 2-night trip
Verified
10/10 Exceptional
30 Dec 2025
A new built and great hotel with lots of friendly staffs.
Guanghao
Guanghao, 1-night trip
Verified
10/10 Exceptional
4 Dec 2025
Very nice clean hotel
With lots of
Facilities I enjoyed every moment
ANGELOS MICHAIL
ANGELOS MICHAIL, 2-night trip
Verified
10/10 Exceptional
3 Feb 2026
Great location , free parking , excellent staffs ! Dinner was also excellent!
Wish the happy hour location is at the lounge not at the family pool area !
Anthony
Anthony, 2-night trip
Verified
10/10 Exceptional
9 Dec 2025
Nice staff, amazing food, nice room with beautiful view
Marcelo
Marcelo, 1-night trip
Verified
10/10 Exceptional
22 Jan 2026
Private Onsen was perfect temperature. Dinner and breakfast buffets were delicious with many choices of food.
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
12 Oct 2025
Very good hotel ,my family enjoyed it.
isabelle
isabelle, 1-night trip
Verified
10/10 Exceptional
20 Jan 2026
Comfortable and clean room. Great amenities and food was amazing. I love we have an option of private onsen.
Alvina
Alvina, 2-night trip
Verified
10/10 Exceptional
9 Oct 2025
Beautiful location, helpful staff, wonderful food
Darik
Darik, 1-night trip
Verified
10/10 Exceptional
6 Dec 2025
Exceptional location, fantastic facilities and very helpful, polite and professional staff.
Jose
Jose, 1-night trip
Verified
10/10 Exceptional
21 Oct 2025
This is an awesome hot spring resort with delicious dining.
Karen
Karen, 1-night trip
Verified
10/10 Exceptional
13 Dec 2025
Super nice and relaxing experience at the hotel. The food are amazing (day and night)
Pik Wu Connie
Pik Wu Connie, 2-night trip
Verified
10/10 Exceptional
30 Dec 2025
Great location, wonderful dinner, excellent staff. Highly recommended.
Maty
Maty, 2-night trip
Verified
10/10 Exceptional
19 Jan 2026
This is one of the best hotel experiences i have ever had. It is worth it to spend at least one night there. The dinning options were great and quality was superb. Highly recommend coming here to relax after being in the busy cities!
Jay
Jay, 1-night trip
Verified
10/10 Exceptional
29 Oct 2025
Beautiful hot springs and very friendly staff
Jane
Jane, 3-night trip
Verified
10/10 Exceptional
27 Jan 2026
Great place! Super friendly, kind staff. Rooms were clean and comfortable. Great location high on the mountain. In room onsen was nice for a quick private soak. The forest and rooftop public onsen were lovely and uncrowded. Breakfast buffet was delicious.
Curt
Curt, 2-night trip
Verified
10/10 Exceptional
11 Dec 2025
Service was amazing
Tonny
Tonny, 1-night trip
Verified
10/10 Exceptional
23 Jan 2026
Everything was wonderful! The service was exceptional, the onset was amazing, food was soooo delicious, and hotel was very clean. LOVED everything! Can’t wait to go back.
Sandra
Sandra, 1-night trip
Verified
10/10 Exceptional
21 Jan 2026
Our stay at Ten-Yu was more than expected! The staff was beyond courteous and even with the language barrier, they were so helpful and nice. Our room and the entire property was a wonderful experience. We wish our stay was longer! The food was excellent.
Grace
Grace, 2-night trip
Verified
10/10 Exceptional
10 Oct 2025
Charming hotel, courteous service, comfortable and very clean rooms.
yoram
yoram, 2-night trip
Verified
10/10 Exceptional
18 Dec 2025
Room was great! Staff were very kind! Great hotel! Second time and definitely will stay again. Buffet also excellent, both dinner & breakfast.
Rickey
Rickey, 1-night trip