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Hotel Green Plaza Hakone

3.5 star property
Mountain hotel with spa, near Ōwakudani

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Hotel Green Plaza Hakone

Photo gallery for Hotel Green Plaza Hakone

Hot springs
Hot springs
Garden
Twin Room, Non Smoking, Mountain View
Lounge

Overview of Hotel Green Plaza Hakone

8.6 out of 10 Fabulous
8.6/10 Fabulous

Property highlights

  • Onsen
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
1244-2 Sengokuhara Hakone-machi, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0631
Main amenities
  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Hot springs
  • Free train station pick-up
  • Free train station drop-off
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Vending machine
Feel at home
  • Fridge
  • Television
  • Garden
  • Daily housekeeping
  • Blackout curtains
  • Lift

Room options

View all photos for Twin Room, Non Smoking ( 2 Person)

Twin Room, Non Smoking ( 2 Person)

Twin Room, Non Smoking ( 2 Person)

  • 29.8 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking, Mountain View

Twin Room, Non Smoking, Mountain View

Twin Room, Non Smoking, Mountain View

  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Japanese-Style Room with Futon, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Japanese-Style Room with Futon, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Twin Room with Open-air bath, Non Smoking, 36sqm

Twin Room with Open-air bath, Non Smoking, 36sqm

Twin Room with Open-air bath, Non Smoking, 36sqm

  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Japanese-Western Style Room, Non Smoking, 2 Single and 2 Futon

Japanese-Western Style Room, Non Smoking, 2 Single and 2 Futon

Japanese-Western Style Room, Non Smoking, 2 Single and 2 Futon

  • 29 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

About this area

What's nearby

  • In a national park
  • Ōwakudani - 15 min walk
  • Pola Museum of Art - 5 min drive
  • Hakone Gora Park - 8 min drive
  • Hakone Kowakien Yunessun - 8 min drive
  • Hakone Open Air Museum - 10 min drive
  • Lake Ashi - 9 min drive
  • Hakone Shrine - 9 min drive
  • Fuji-Hakone-Izu National Park - 12 min drive
  • Gotemba Premium Outlets - 20 min drive
  • Mishima Sky Walk - 24 min drive

Getting around

  • Tokyo (NRT-Narita Intl.) - 165 min drive
  • Hakone Miyanoshita Station - 10 min drive
  • Hakone Gora Station - 12 min drive
  • Hakone Ohiradai Station - 12 min drive
  • Free train station pickup
  • Free train station drop-off

Restaurants

  • ダイニングルーム フレンチ - 7 min drive
  • ちゃいなハウス - 6 min drive
  • Albergo bamboo - 7 min drive
  • そば処みよし - 4 min drive
  • Auberge Au Mirador - 2 min drive
Map

About this property

Hotel Green Plaza Hakone

When you stay at Hotel Green Plaza Hakone, you'll be within a 10-minute drive of Lake Ashi and Hakone Kowakien Yunessun. Guests looking for a bite to eat can visit Hananowa, which serves breakfast and dinner. Also, this hotel is 0.8 mi (1.3 km) from Ōwakudani and 4.6 mi (7.3 km) from Hakone Open Air Museum.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 123 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • Guests traveling with a service animal must contact the property prior to arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Free train station shuttle from 9:00 AM to 9:00 PM

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Coffee shop

What to do

  • Hot springs

Services

  • 24-hour front desk
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Full-service spa

Accessibility

  • Lift

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Public bath/onsen services include an outdoor public bath, indoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Dining

Hananowa – This buffet restaurant serves breakfast and dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.

Also known as

Green Plaza Hakone
Hotel Green Plaza
Hotel Green Plaza Hakone
Hotel Green Plaza Hakone Hotel
Hotel Green Plaza Hakone Hakone
Hotel Green Plaza Hakone Hotel Hakone

Frequently asked questions

Does Hotel Green Plaza Hakone offer free cancellation for a full refund?
Yes, Hotel Green Plaza Hakone does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Green Plaza Hakone?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Green Plaza Hakone?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Green Plaza Hakone?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Green Plaza Hakone?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM.
What is there to do at Hotel Green Plaza Hakone and nearby?
On-site recreation at Hotel Green Plaza Hakone includes hot springs. Indulge in a treatment at the spa and make the most of other amenities such as a garden.
Are there restaurants at or near Hotel Green Plaza Hakone?
Yes, there's an on-site restaurant, Hananowa.
What's the area around Hotel Green Plaza Hakone like?
Hotel Green Plaza Hakone is a short 15-minute walk from Ōwakudani and 18 minutes' walk from Hakone Visitor Center.

Reviews

8.6

Fabulous

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Poor

Katrina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Linus, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staffs were excellent and the level of service was the best I ever experienced. (I am a world traveler). Mt. Fuji view from the outdoor onsen was exceptional. Dining option was good enough for a couple of days. Traveling with Hakone region is a bit cumbersome since the ropeway stops at. The bus stop is Onsenso where the hotel provides a shuttle service to and from. Make sure to have a bus schedule ready. We spend more time on waiting for the bus or train. Onsen is old and outdated but functional. The room requires a significant update. Our group spent very little time in the room, so it was ok. Garden view from the room was great. We chose a Tadami room for an experience, but the Tadami mats were too heavy to fold and unfold every day. We just left it out during entire stay. Bathroom was tiny, but there were many public bathrooms in the building. We end up using a public bathroom in the building and washed at Onsen. Overall, for the price we paid, it was a great stay. I enjoyed all staffs at the facility. They were so helpful and pleasant. For that, I will come back to the Green Plaza Hotel if I visit Hokane again.
Younga, 2-night family trip
Verified Expedia guest review

8/10 Very good

We liked that we can see the mount Fuji from our room and the hot spring. The view is amazing. Also, we liked that we have options to have dinner and breakfast since there is nothing around in the immediate area unless you want to take a bus or gondolas to other areas.
Oleg, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Sana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Ibsen hotel. We got Mt Fuji view room which is a big bonus.
Vijit, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

We loved the location of the property. We booked a room with a private bath on the patio - and couldn't have been happier. The view of Mt. Fuji from the bath/patio was AMAZING. Our room was quiet, clean and comfortable. The included dinner was extraordinary and service was excellent. We felt like we were in our own quiet little oasis in the evening after the ropeway shuts down. Wish we would have stayed longer.
Alyssa, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

ChungMing, 1-night trip
Verified Expedia guest review

8/10 Very good

Authentic experience of ryokan and onsen
An amazing experience of ryokan and onsen in the hotel! We really had a blast and had the chance to experience a private onsen in our room too. Food for dinner and breakfast was quite decent.
Dounia Nesrine, 1-night trip
Verified Hotels.com guest review

8/10 Very good

It was a good experience. Onsen was clean and traditional. The only con is I wish they had more restaurant options than the buffet or that the buffet wasn't the same everyday. Otherwise, I would visit again.
Veasna, 2-night romance trip
Verified Expedia guest review