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Hotel El Refugio

3.5 star property
Tlaxcala hotel with restaurant and bar/lounge
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel El Refugio

Junior Studio Suite, Multiple Beds
Family Studio Suite, Bathtub | Bathroom
Interior detail
Reception
Interior

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry facilities
  • 24/7 front desk
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Garden
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • Microwave in a common area

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is AU$48
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Flat-screen TV
Fan
Private bathroom
Hairdryer
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Flat-screen TV
Fan
Private bathroom
Hairdryer
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Multiple Beds

Standard Twin Room, Multiple Beds

Standard Twin Room, Multiple Beds

Highlights

Flat-screen TV
Fan
Private bathroom
Hairdryer
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Flat-screen TV
Fan
Private bathroom
Hairdryer
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Studio Suite, Multiple Beds

Junior Studio Suite, Multiple Beds

Junior Studio Suite, Multiple Beds

Highlights

Flat-screen TV
Fan
Private bathroom
Separate bath and shower
Hairdryer
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Standard Studio Suite, Bathtub

Standard Studio Suite, Bathtub

Standard Studio Suite, Bathtub

Highlights

Flat-screen TV
Fan
Hairdryer
Private bathroom
Rainfall showerhead
Separate bath and shower
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio Suite, Bathtub

Family Studio Suite, Bathtub

Family Studio Suite, Bathtub

Highlights

Flat-screen TV
Fan
Private bathroom
Hairdryer
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Similar properties

Reception

Hotel Real Malintzi Tlaxcala

Free parking
Free WiFi
Laundry facilities
24/7 front desk
7.0 out of 10, Good, (62)
The price is AU$44
includes taxes & fees
30 Dec - 31 Dec
Hotel Real Malintzi Tlaxcala
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About the area

Map
Revolucion #4 Apizaco Texmelucan KM 23.3, La Trinidad Chimalpa, Totolac, Tlaxcala, TLAX, 90166

What's nearby

  • Xicotencatl National Park - 6 min walk - 0.5 km
  • Centro de Convenciones de Tlaxcala - 7 min walk - 0.7 km
  • Xicotencatl Theater - 4 min drive - 2.9 km
  • Government Palace - 4 min drive - 2.9 km
  • Basilica of Ocotlan - 5 min drive - 3.5 km

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 32 min drive

Restaurants

  • ‪Tacos el Lobo - ‬8 min walk
  • ‪Los Magueyes - ‬4 min walk
  • ‪Hamburguesas pepe fox - ‬8 min walk
  • ‪El Checo - ‬5 min walk
  • ‪Padre Santo - ‬7 min walk

About this property

Hotel El Refugio

When visiting Tlaxcala, Hotel El Refugio is a great choice to consider. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other features include a snack bar/deli, a terrace and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only, up to 10 kg per pet)*
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking includes off-street options
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 8:00 AM–12:30 PM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Shared microwave
  • Shared fridge
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Fan
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Local maps

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately MXN 100 for adults and MXN 80 for children

Pets

  • Pets are allowed for an extra charge of MXN 150 per pet, per night

Policies

Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel El Refugio Hotel
Hotel El Refugio Tlaxcala
Hotel El Refugio Hotel Tlaxcala

Frequently asked questions

Does Hotel El Refugio offer free cancellation for a full refund?
Yes, Hotel El Refugio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel El Refugio?
Yes, dogs are welcome, with a maximum weight of 10 kg per pet. There's a charge of MXN 150 per pet, per night.
Is parking offered on site at Hotel El Refugio?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel El Refugio?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel El Refugio and nearby?
Hotel El Refugio has a garden.
Are there restaurants at or near Hotel El Refugio?
Yes, there's an on-site restaurant.
What's the area around Hotel El Refugio like?
Hotel El Refugio is a short 7-minute walk from Centro de Convenciones de Tlaxcala and 6 minutes' walk from Xicotencatl National Park.

Hotel El Refugio Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Great view. Safe. Convenient.
Great view. Felt very safe. Very convenient location …. A few minutes walk to amazing bakery, street tacos, groceries, etc. overall excellent value for money.
Kathleen, 1-night trip
Verified Hotels.com guest review

4/10 Fair

cruz jair, 1-night trip
Verified Expedia guest review

2/10 Poor

El peor hotel en el que me he quedado en mucho tiempo. No respwetaron el pago hecho por la plataforma por lo que me lo cobraron doble. La habitación no tiene agua caliente, no dan nisiquiera un jabon para baño en el lavabo, no hay ni una botella de agua, y el estacionamiento solo caben 5 vehoculos, tarde mas de 30 minutos para poder sacar mi camioneta porque no movian los vehiculos que estorbaban.
XAVIER, 1-night romance trip
Verified Expedia guest review

6/10 Good

La limpieza no es muy buena, el desayuno muy limitado, la cabaña muy bonita, pero le faltan algunas cosas al baño.
Aurelio, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Limpia y tiene excelente servicio.
Andrea, 1-night trip
Verified Expedia guest review

6/10 Good

Bueno para llegar a dormir.
Fuimos dos parejas, al llegar al hotel, la entrada está saliendo de una curva sobre la autopista, muy peligroso a mi parecer. La habitación estaba limpia, nos salió agua casi al tiempo y después en recepción nos dijeron que era calentador solar, pero nosotros no avisamos que no teníamos agua caliente en la regadera. Entra muchísima luz a la habitación, tuvimos que poner una cobija extra en la puerta para que pudiéramos dormir. En la noche se escucha mucho el ruido de los autos que pasan en la autopista. La cama se siente un poco viejita, pero limpia. Hay muchos enchufes en la habitación, yo conté como 12.
David Aarón, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juan Fernando, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

La atención es buena, son amables, la habitación muy limpia, por sus precios es accesible, la verdad es un buen hotel.
Annett Michelle, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Gabriela, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Es un buen lugar para pasar la noche, el personal excelente, está limpio Bastante sencillo pero suficiente para descansar. .
Mónica, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

DANIEL ISAAC, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mirna, 1-night family trip
Verified Hotels.com guest review