Casa Jade

3.0 star property
Mountain Tepoztlán guesthouse with spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Jade

Interior detail
Basic Cabin, Garden View | View from room
Basic Single Room
Basic Cabin, Garden View
Massages

Reviews

6.8 out of 10

Good

Popular amenities

  • Connecting rooms available
  • Spa
  • Free parking
  • Free WiFi

Main amenities (6)

  • Housekeeping once per stay
  • Full-service spa
  • Garden
  • Picnic area
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (6)

  • Connecting/adjoining rooms available
  • Garden
  • Patio
  • Blackout curtains
  • Limited housekeeping
  • Free self-parking

Room options

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About the area

Map
6 Calle de la Cumbre Santisima Trinidad, Tepoztlán, MOR, 62520

What's nearby

  • Artisan Market of Tepoztlán - 6 min walk
  • Bajo La Montaña - 10 min walk
  • Experiencia Tepoztlan Language School - 10 min walk
  • Tepozteco Pyramid - 2 min drive
  • El Suspiro Tepoztlan - 3 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 89 min drive

Restaurants

  • ‪Los Colorines - ‬2 min walk
  • ‪La Terraza Tepoztlán - ‬4 min walk
  • ‪El Rey Tepozteco - ‬1 min walk
  • ‪La Colorina - ‬2 min walk
  • ‪Hielocos - ‬5 min walk

About this property

Casa Jade

Casa Jade is a great choice for a stay in Tepoztlán. Guests can be pampered with massages at the spa.

Languages

English, Spanish

At a glance

Hotel size

  • 5 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 11:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 11:30 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Services

  • Front desk (limited hours)
  • Tour/ticket assistance

Facilities

  • Garden
  • Picnic area
  • Full-service spa

Room amenities

Home comfort

  • Ceiling fan

Sleep well

  • Blackout curtains

What to enjoy

  • Patio
  • Garden
  • Individually furnished and decorated

Freshen up

  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Housekeeping (once per stay)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Cleaning supplies

Special features

Spa

Guests can indulge in a pampering treatment at the guest house's full-service spa, Luz de Jade. Services include massages. The spa is open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Casa Jade Tepoztlán
Casa Jade Guesthouse
Casa Jade Guesthouse Tepoztlán

Frequently asked questions

Are pets allowed at Casa Jade?
Sorry, pets aren't allowed.
Is parking offered on site at Casa Jade?
Yes, there's free self parking.
What are the check-in and check-out times at Casa Jade?
Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Check-out time is noon.
What is there to do at Casa Jade and nearby?
Casa Jade has a spa and a picnic area, as well as a garden.
Does Casa Jade have any outdoor private spaces?
Yes, every room features a patio and a garden.
What's the area around Casa Jade like?
Casa Jade is located on the boardwalk, a short 6-minute walk from Artisan Market of Tepoztlán and 10 minutes' walk from Bajo La Montaña.

Casa Jade Reviews

Reviews

6.8

Good

7.6/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Good

Tranquilo pero desafortunado
Nos tocó una de las 2 cabañas que dan al jardín. El lugar es muy tranquilo. Walberto muy amable. La cama y almohadas un poco incómodas. Desafortunadamente tuvimos como vecinos a un tal Alberto y Abigail que no tuvieron la decencia de respetar el lugar ni a las personas que nos hospedamos allí, con escándalo y peleas casi toda la noche. Hablamos con Walberto y muy amablemente hizo lo que estuvo a su alcance para remediar la situación. El lugar está muy cerca de la avenida que va a la pirámide y del centro. Me pareció un poco caro en relación a lo que ofrece. Y desgraciadamente desapareció una toalla de baño de mis pertenencias.
3-night family trip
Verified Hotels.com guest review

8/10 Very good

Me gusto la excelente ubicacion, y la tranquilidad del lugar,
2-night family trip
Verified Expedia guest review

2/10 Poor

No respetan las reservaciones hechas a través de Expedía, incluso con días de antelación. Se limitan a responder que tuvieron un problema con “el sistema” y no dan mayor explicación.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Me gusto en general, solo agradecería que si no van a hacer limpieza al día siguiente nos lo mencionaran antes
2-night trip with friends
Verified Expedia guest review

8/10 Very good

Concepto interesante peromuy básica para el costo
Un lugar muy caro considerando lo sencillo y básico de la casa Jade, considero que podría mejorar mucho, no hay televisión, no hay closet para colgar la ropa, el sillón que tiene dentro de la recamara esta muy sucio y la puerta hace mucho ruido. los detalles hacen la diferencia, relación costo beneficio le doy un 6, hay lugares mas cómodos y que ofrecen mas por menos
CINDARELY, 1-night romance trip
Verified Hotels.com guest review