When you stay at JW Marriott Auckland, you'll be in a fantastic location, only a five-minute walk from Queen Street Shopping District and Princes Wharf. Guests can take a dip in the indoor pool or grab a bite to eat at Trivet, which serves breakfast, lunch and dinner. A bar/lounge, a 24-hour fitness centre and a hot tub are other highlights at this luxurious hotel. The helpful staff and location get great marks from fellow travellers. The property is only a short walk to public transportation: Gaunt Street Tram Stop is 12 minutes and Halsey Street Tram Stop is 13 minutes.
Languages
Chinese (Mandarin), English, Filipino, Hindi, Italian, Korean, Spanish
At a glance
Hotel size
286 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 3.10 per cent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Covered on-site valet parking (NZD 60.00 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Private dining
24-hour room service
Water dispenser
Working away
Business centre
5 meeting rooms
Conference space (5952 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
24-hour fitness centre
An indoor pool
Hot tub
Sauna
Vegan dining options
Vegetarian dining options
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Reception hall
Traditional architecture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Front entrance ramp
Wheelchairs available on site
Hand-held shower heads
Closed-captioned TV
Height-adjustable showerheads
Transfer shower
Visual fire alarm
Well-lit path to entrance
Step-free path to entrance
Thin carpet in public areas
Tile flooring in public areas
Hardwood flooring in public areas
Room amenities
Be entertained
50-inch LED TV
Digital TV channels
Films for purchase
Home comfort
Heating (climate-controlled) and air conditioning
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Free cot/infant bed
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Separate bath and shower
Bidet
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Champagne service
Fridge
Children's dinnerware
High chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Local maps
Restaurant dining guide
Special features
Dining
Trivet – This restaurant serves breakfast, lunch and dinner.
JW Lounge & Bar – This lobby lounge serves lunch and dinner. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately NZD 48 per person
Credit card charges are subject to an extra charge of 3.10 per cent
Renovations and closures
The property will be renovating from 1 October 2024 to 30 December 2024 (completion date subject to change). The following areas are affected:
Bar/lounge
Lift
Fitness facilities
Front desk
Lobby
Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
Parking
Covered valet parking costs NZD 60.00 per night with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Stamford Hotel Auckland Plaza
Stamford Plaza Auckland
Stamford Plaza Auckland Hotel
Stamford Plaza Auckland Hotel Auckland Central
Stamford Plaza Auckland New Zealand
Stamford Plaza Hotel Auckland
Auckland Stamford Plaza Hotel
Stamford Plaza Auckland
JW Marriott Auckland Hotel
JW Marriott Auckland Auckland
JW Marriott Auckland Hotel Auckland
Frequently asked questions
Does JW Marriott Auckland offer free cancellation for a full refund?
Yes, JW Marriott Auckland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JW Marriott Auckland?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at JW Marriott Auckland?
Sorry, pets aren't allowed.
Is parking offered on site at JW Marriott Auckland?
Yes. Valet parking costs NZD 60.00 per night. Parking spaces may be limited.
What are the check-in and check-out times at JW Marriott Auckland?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in is available.
Is there an on-site casino at JW Marriott Auckland?
No, this hotel doesn't have a casino, but SkyCity Casino (7-min walk) is nearby.
What is there to do at JW Marriott Auckland and nearby?
JW Marriott Auckland has an indoor pool and a 24-hour fitness centre, as well as a sauna and a garden.
Are there restaurants at or near JW Marriott Auckland?
Yes, there's an on-site restaurant, Trivet.
What's the area around JW Marriott Auckland like?
JW Marriott Auckland is in Auckland Central Business District, a short 6-minute walk from Auckland Britomart Station and 5 minutes' walk from Auckland Ferry Terminal. Travellers give top marks for the hotel's prime location.
JW Marriott Auckland Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
16 Dec 2024
The only problem with this hotel right now is that the main lobby is inaccessible due to construction. Also, their is no wheel chair access to the restaurant.
Dale
Dale, 2-night family trip
Verified Hotels.com guest review
6/10 Good
29 Nov 2024
Nice time in Auckland
The location was good but renovation make much of the hotel off limits
Rodney
Rodney, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Nov 2024
Harold
Harold, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Oct 2024
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Roz
Roz, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Oct 2024
Joshua
Joshua, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2024
John
John, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2024
Relaxing
Friendly staff, easy check in and valet for my car, quiet room, well kept and the on site restaurant was excellent.
Adrian
Adrian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Sept 2024
Excellent location, near all.
Naman
Naman, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
8 Sept 2024
Very stylish, new refurbished, beds with 2 doubles, friendly staff
Rachel
Rachel, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
8 Sept 2024
Great stay
jeminae
jeminae, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
2 Sept 2024
Crystal
Crystal, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 Aug 2024
I really enjoyed my stay at the JW Marriott in Auckland. I came for vacation and the staff made my stay very nice and very memorable. I really enjoyed the restaurant Trivett and I ate there every day. I especially enjoyed the buffet breakfast. Thank you so much for making my stay awesome.
Jenai
Jenai, 8-night trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
Was a bit worried due to the mixed reviews but had an awesome stay for my friends birthday 😊
Thanks JW Marriott team
Chloe
Chloe, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
14 Aug 2024
Joe
Joe, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 Aug 2024
Great service with a bit of humour and super efficient. Everyone made it easy.
Julia
Julia, 1-night business trip
Verified Expedia guest review
6/10 Good
11 Aug 2024
Old and traditional fitout, not modern at all. Spa was lukewarm.
Reece
Reece, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 Aug 2024
I had the most amazing stay at JW Mariott Auckland. The staff, in particular, were extremely professional and friendly.
Improved service since our last stay at the start of the year.
Kate
Kate, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 July 2024
Athena
Athena, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 July 2024
Great service but wouldnt recommend the breakfast buffet
Athena
Athena, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 July 2024
Nice hotel
george
george, 2-night trip
Verified Hotels.com guest review
8/10 Very good
15 July 2024
Another great night at JW Marriott. Service not quite as sharp as our last visit but still 9/10.
Due to a lot of road works and closed roads around the immediate area, it is very difficult to get to if you are driving there. This is out of the hotels control, but maybe they could send route instructions to customers when they make a booking.