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Aohom Santuario Hotel & Spa

3.5 star property
Jiutepec hotel with spa and outdoor pool
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Aohom Santuario Hotel & Spa

Garden
Outdoor dining
Family Quadruple Room
Superior Double Room | Garden view
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Non-smoking
  • Spa
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Business centre
  • Meeting rooms
Feel at home
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout curtains
  • Premium bedding

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Room, 1 King Bed, Hot Tub, Pool View

Junior Room, 1 King Bed, Hot Tub, Pool View

Junior Room, 1 King Bed, Hot Tub, Pool View

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Blackout curtains
Pillow-top bed
Ceiling fan
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Blackout curtains
Pillow-top bed
Ceiling fan
Premium bedding
Down duvet
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Large Single Sofa Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Blackout curtains
Pillow-top bed
Ceiling fan
Premium bedding
Down duvet
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Blackout curtains
Pillow-top bed
Ceiling fan
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Blackout curtains
Pillow-top bed
Ceiling fan
Premium bedding
Down duvet
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Blackout curtains
Pillow-top bed
Ceiling fan
Premium bedding
Down duvet
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Grand Triple Room

Grand Triple Room

Grand Triple Room

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Blackout curtains
Pillow-top bed
Ceiling fan
Premium bedding
Down duvet
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About the area

Map
Palma Real #15, Fraccionamiento La Palma, Jiutepec, MOR, 62550

What's nearby

  • Forum Cuernavaca - 5 min drive
  • AVERANDA - 6 min drive
  • Galerias Cuernavaca Mall - 7 min drive
  • Tabachines Golf Club - 9 min drive
  • Cuernavaca Cathedral - 10 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 101 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Tacos "La Fiesta - ‬10 min walk
  • ‪Los Bisquets Bisquets Obregon - ‬7 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Chamoyadas y Frappes "Luba - ‬15 min walk

About this property

Aohom Santuario Hotel & Spa

Take in the views from the rooftop terrace when you stay at Aohom Santuario Hotel & Spa. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, aromatherapy or Ayurvedic treatments. An outdoor pool, a poolside bar and a sauna are other highlights.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 28 rooms
DONE

Arriving/Leaving

    • Check-in start time: 1:30 PM; check-in end time: 8:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 1:30 PM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open Monday - Sunday (10:00 AM - 8:00 PM)
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (14 years old and younger) are not allowed
DONE

Pets

    • Pets allowed (dogs only)*
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business centre
  • Meeting rooms
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Luggage storage
  • Pool loungers
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Lowered plug sockets in bathroom
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage
  • Individually furnished

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 180 per person

Pets

  • Pets are allowed for an extra charge of MXN 650 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM
  • Guests under 15 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts cash.

Also known as

Aohom Santuario Hotel Cuernavaca
Aohom Santuario Hotel
Aohom Santuario Cuernavaca
Aohom Santuario
Aohom Santuario Hotel Spa
Aohom Santuario Hotel Spa
Aohom Santuario & Spa Jiutepec
Aohom Santuario Hotel & Spa Hotel
Aohom Santuario Hotel & Spa Jiutepec
Aohom Santuario Hotel & Spa Hotel Jiutepec

Frequently asked questions

Does Aohom Santuario Hotel & Spa offer free cancellation for a full refund?
Yes, Aohom Santuario Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Aohom Santuario Hotel & Spa?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at Aohom Santuario Hotel & Spa?
Yes, dogs are welcome. There's a charge of MXN 650 per pet, per stay.
Is parking offered on site at Aohom Santuario Hotel & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Aohom Santuario Hotel & Spa?
Check-in start time: 1:30 PM; check-in end time: 8:00 PM. Check-out time is 1:30 PM. Express check-out is available.
What is there to do at Aohom Santuario Hotel & Spa and nearby?
Aohom Santuario Hotel & Spa has a spa, an outdoor pool and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Aohom Santuario Hotel & Spa?
Yes, there's an on-site restaurant.

Aohom Santuario Hotel & Spa Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

JESUS GONZALEZ, 1-night trip
Verified Expedia guest review

10/10 Exceptional

El personal es fenomenal
Quiero agradecer al gerente Oscar, a la licenciada, a la senorita de la recepcion, a Lupita, a Norma y a todos que me brindaron un servicio excelente durante mi estadia. Me trataron como una huesped de estrella y siempre me saludaban con una sonrisa. Me hicieron sentir en casa. El hotel esta ubicado en una zona segura y la alberca es muy bonita. Gracias por todo!
Monica, 1-night trip
Verified Hotels.com guest review

8/10 Very good

A comfortable space with great service
My stay was very pleasant. The bed was comfortable, the grounds are clean and well-kept, and the food was very tasty. The best thing is the incredibly friendly and efficient staff, who are there to take care of your every need with a smile. My massage and facial were great. That said, I think the space could use some love, such as fresh paint, flowering plants (it's Cuernavaca after all!), and warm decor - local crafts instead of the Marilyn Monroe supermarket poster, for instance. A bit more attention to detail would make it even more comfortable.
Claudia, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Excellent service. Nice food
Sandra, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Very good customer service.
Very good customer service. The hotel sent directions and contacted me to ask for arrival time.
Hugo, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Visiting family in Cuernavaca
The hotel is in a gated community which makes the hotel feel very safe and relatively quiet despite being near a busy road and Walmart. The name is a phonetic ‘OM’ in Spanish. The hotel has lots of massage services and plays relaxing music and runs a gently fountain most of the day.
Mark, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best service
Great and safe staying. Everybody provided excellent services and no waiting to check out or check in which gave the hotel a plus. Highly recommended.
oscar, 3-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

.
Luis, 2-night trip
Verified Expedia guest review

4/10 Fair

No es nada bonito, cómo que se quedaron a la mitad de la construcción. Solo fui a dormir y si sirvió para eso
MARIA GUADALUPE, 1-night trip
Verified Expedia guest review

8/10 Very good

Thank you for your kind support. It is a good hotel.
Masato, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Carmen Y., 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luis Enrique, 1-night trip
Verified Hotels.com guest review

4/10 Fair

La verdad el hotel parecía motel, no se desquita lo que cobran, literal más de 800 por noche es un robo. Solo tienen televisión abierta con 4 canales, no tiene teléfono, los acabados viejos y feos, las bases de las camas espantosas, el baño incómodo, y amanecimos con 2 cucarachas chicas en el cuarto. El personal muuuy amable y la comida rica pero para pagar casi 1600 pesos esperábamos algo mejor, hay moteles mucho mejores.
ALEJANDRA ESTHER, 1-night family trip
Verified Expedia guest review

6/10 Good

muy cara para las características de la habitación
Alicia Jiames, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Felicidades!!! Excelente servicio.
José Luis, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excelente atención y servicio
La atención y el servicio de SPA fueron inmejorables. El lugar es muy sencillo. La comida sabrosa y los precios muy accesibles.
Maria de las Mercedes, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Oscar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luis Enrique, 1-night trip
Verified Expedia guest review

4/10 Fair

veronica, 1-night trip
Verified Expedia guest review

4/10 Fair

No sirvió el aire acondicionado, y nos estábamos asando.
Joanne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Las instalaciones La buena vibra La tranquilidad que se respira Que está muy cuidado
Tania, 2-night family trip
Verified Expedia guest review

8/10 Very good

Satisfecho con el servicio
Julio, 1-night trip
Verified Expedia guest review

8/10 Very good

La alberca estaba con regular mantenimiento y el sauna estaba frio. Dentro de la habitación hace falta una silla, un espejo y toallas chicas.
Ines, 2-night family trip
Verified Expedia guest review

8/10 Very good

Buena opción de hospedaje
Es un hotel viejo, pero buena seguridad, atención y limpieza
Juan Carlos, 1-night trip
Verified Hotels.com guest review