You'll have the entire apartment to yourself and will only share it with other guests in your party.
H'Residences - Q Stay
You'll be in a fantastic location at H'Residences - Q Stay, only a five-minute walk from Cavill Avenue and Chevron Renaissance. For a workout, you can visit the 24-hour fitness centre, or go for a morning swim at the outdoor pool. Apartments feature bonuses such as kitchens and washers/dryers, along with furnished balconies and deep-soaking baths. Public transportation is close by: Cypress Avenue Station is only 8 minutes on foot.
Languages
English
At a glance
Property size
2 apartments
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 5:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Special check-in instructions
The property charges 2 per cent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
The check-in location differs from the property location; go to: [Suite 54/level 2, 9 Ferny Avenue Surfers Paradise]
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Reception hours are 10 AM-2 PM on Sundays and Public Holidays.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in rooms
Parking
Free covered on-site self-parking
Other information
Smoke-free property
Property amenities
Beach
Near the beach
Pool/Spa
Outdoor pool
Internet
Free WiFi
Parking and transport
Free covered self-parking on site
Kitchen
Fridge (full size)
Stovetop
Microwave
Oven
Dishwasher
Cookware/dishes/utensils
Coffee/tea maker
Dining
Coffee/tea in a common area
Bedrooms
Bed sheets provided
Rollaway/extra beds: AUD 50.0 per day
Bathrooms
Separate bath and shower
Deep-soaking bath
Towels provided
Hairdryer
Entertainment
LCD TV
Outdoor areas
Furnished balcony
Barbecue
Garden
Laundry
Washer/dryer
Laundry facilities
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
Lift
Smoke-free property
Services and conveniences
Luggage storage
No housekeeping
Front desk (limited hours)
Things to do
24-hour fitness centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
General
2 rooms
Individually decorated
Individually furnished
Fees & policies
Refundable deposits
Breakage deposit: AUD 250.00 per stay
Optional extras
Late check-in between 5:00 PM and midnight can be arranged for an extra charge
Credit card charges are subject to an extra charge of 2 per cent
Children & extra beds
Rollaway beds are available for AUD 50.0 per day
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
H'Residences We Accommodate Apartment Surfers Paradise
H'Residences We Accommodate Apartment
H'Residences We Accommodate Surfers Paradise
H'Residences We Accommodate
H'Residences We Accommodate
H'residences Q Stay Apartment
H'Residences - Q Stay Apartment
H'Residences - Q Stay Surfers Paradise
H'Residences - Q Stay Apartment Surfers Paradise
Frequently asked questions
Is there a pool at H'Residences - Q Stay?
Yes, there's an outdoor pool.
Are pets allowed at H'Residences - Q Stay?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at H'Residences - Q Stay?
Yes, there's free self parking.
What are the check-in and check-out times at H'Residences - Q Stay?
Check-in start time: 3:00 PM; check-in end time: 5:00 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at H'Residences - Q Stay and nearby?
H'Residences - Q Stay has an outdoor pool and a 24-hour fitness centre, as well as a garden.
Does H'Residences - Q Stay have private hot tubs?
Yes, each apartment has a deep-soaking bath.
Does H'Residences - Q Stay have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, cookware and a fridge.
Does H'Residences - Q Stay have any outdoor private spaces?
Yes, each apartment features a furnished balcony.
What's the area around H'Residences - Q Stay like?
H'Residences - Q Stay is a short 8-minute walk from Cypress Avenue Station and 4 minutes' walk from Chevron Renaissance.
H'Residences - Q Stay Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4/10
Cleanliness
7.6/10
Staff & service
4.6/10
Amenities
5.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
5 Aug 2024
The apartment was lovely. Modern with great views in a very nice building. We were so close to the action of Surfers and so close to the beach. Had a great week. The only issue is having to get the keys from another building before moving in. Can be a of a bummer trying to find parking and the like but I am being a bit of a sook here. Nice place to stay
Anthony
Anthony, 7-night trip with friends
Verified Wotif guest review
2/10 Poor
27 Jan 2023
Full of cockroaches aircon not working properly
maria magdalina
maria magdalina, 7-night family trip
Verified Expedia guest review
2/10 Poor
21 Apr 2021
Hotel was in a horrible condition.
The room was smelling of cigarette smoke .
It was very untidy and disgusting for a Hilton brand.
We opted to book a different hotel and had to forgo the $2565 paid to Q-Stay.
Never book any hotel linked to Q-Stay.
Verified traveller
8-night family trip
Verified Wotif guest review
2/10 Poor
29 Mar 2020
Only the location
Other than that I wouldn’t pay 1400 on this apartment again.
Couch was broken.
No toilet paper! Especially during corona virus!
Dinning and balcony table were not wiped
Down.
Apartment smelt
Verified traveller
7-night romance trip
Verified Expedia guest review
8/10 Very good
18 Dec 2019
Can do a little better
Great unit in a great location. It needs an update on sofa bed/ lounge and some more equipment like a DVD player in the lounge room. Needs a better clean of carpets and balcony etc . Bathrooms were very good and clean
Robert
Robert, 7-night family trip
Verified Hotels.com guest review
8/10 Very good
25 May 2019
With the exception of the shower handle falling off and difficulty starting the stove top, the suite was lovely. Great location for dining out, ing for a drink or shopping. Very close to beach too.