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Flora Centre Hotel & Spa

4.0 star property
Hotel with spa, near Hoan Kiem Lake
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Flora Centre Hotel & Spa

Lobby
City view from property
Bar (on property)
Fitness facility
Junior Suite, 1 King Bed, City View | Room amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Free parking
  • Airport transfer
  • Non-smoking
  • Gym
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 24-hour fitness centre
  • Steam room
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Concierge services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains
  • Lift

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Room amenity

Junior Suite, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
LED TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room, Courtyard View

Deluxe Triple Room, Courtyard View | View from room

Deluxe Triple Room, Courtyard View

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Premium bedding
Private bathroom
Bathrobes
Designer toiletries
  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Deluxe Twin Room, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
LED TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
  • 20 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Living room

Luxury Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Premium bedding
Private bathroom
Bathrobes
Designer toiletries
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Premium bedding
Private bathroom
Bathrobes
Designer toiletries
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Bedrooms, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
2 bedrooms
Blackout curtains
Private bathroom
  • 45 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

Similar properties

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9.6 out of 10, Exceptional, (3314)
The price is AU$127
includes taxes & fees
10 Jan - 11 Jan 2025
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About the area

Map
14A Luong Van Can, Hoan Kiem, Hanoi

What's nearby

  • Hanoi Old Town Night Market - 2 min walk
  • Hoan Kiem Lake - 5 min walk
  • Thang Long Water Puppet Theatre - 5 min walk
  • St. Joseph's Cathedral of Hanoi - 8 min walk
  • Ho Chi Minh Mausoleum - 3 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive
  • Hanoi Gia Lam Station - 5 min drive
  • Hanoi Long Bien Station - 11 min walk
  • Hanoi Railway Station - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Phở trộn Hạnh Xích - ‬1 min walk
  • ‪Bánh Bao - ‬1 min walk
  • ‪Q Cafe - ‬1 min walk
  • ‪Anh em quán - ‬1 min walk
  • ‪Mì Vằn Thắn Vỉa Hè - ‬1 min walk

About this property

Flora Centre Hotel & Spa

You'll be in a fantastic location at Flora Centre Hotel & Spa, only a five-minute walk from Hanoi Old Town Night Market and Hoan Kiem Lake. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other highlights include a bar/lounge, a 24-hour fitness centre and a steam room. Fellow travellers love the helpful staff.

Languages

English, Vietnamese

At a glance

Hotel size

  • 37 rooms

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 3 AM
  • Minimum check-in age – 15
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • One child (1 year old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • Full-service spa
  • Steam room

Accessibility

  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Heritage Centre Spa. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 450000 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for VND 350000.0 per day
  • Airport shuttle for children between the ages of 1 and 6 costs VND 150000 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hanoi L'Heritage Centre Hotel
L'Heritage Centre Hotel
L'Heritage Centre
Flora Centre Hotel Spa
Hanoi L'Heritage Centre
Flora Centre Hotel & Spa Hotel
Flora Centre Hotel & Spa Hanoi
Flora Centre Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Flora Centre Hotel & Spa offer free cancellation for a full refund?
Yes, Flora Centre Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Flora Centre Hotel & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Flora Centre Hotel & Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by Flora Centre Hotel & Spa?
Yes, an airport shuttle is available. The charge is VND 450000 per vehicle one-way.
What are the check-in and check-out times at Flora Centre Hotel & Spa?
Check-in start time: 2 PM; check-in end time: 3 AM. Check-out time is noon.
What is there to do at Flora Centre Hotel & Spa and nearby?
Flora Centre Hotel & Spa has a spa and a 24-hour fitness centre.
Are there restaurants at or near Flora Centre Hotel & Spa?
Yes, there's an on-site restaurant.
What's the area around Flora Centre Hotel & Spa like?
Flora Centre Hotel & Spa is in Old Quarter, a short 2-minute walk from Hanoi Old Town Night Market and 5 minutes' walk from Hoan Kiem Lake.

Flora Centre Hotel & Spa Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Poor

I will never recommend this place to stay. It’s terrible place not clean bed was stinky. Hallway was 2 feet wide not enough space to walk with your luggage. We booked family room and they didn’t have it they didn’t have it . Pls don’t rust there reviews for 0 star hotel. Never stay here
PREM, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

A failure in practice
This hotel staff have little experience and poor training This is best exemplified by a phone call too my room at a minute past midnight to sign a document they failed to ask me sign the previous morning. Requests with room service ignored. No towel set in my room upon check in. While all petty annoyances, they are, when added together, symptoms of poor leadership. The food was ok. Room clean. Shower was strong but never warmer than tepid. Internet is awefull. It drops completely very regularly and at all hours of the day and night.
MARK, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very good
JANNICE, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very good
JANNICE, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly hosting.
Hien, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The staff deserved 10⭐️ they were always attentive and taking care of our needs. We stayed in a double bed room and the size was good. The pressure from the shower was very nice. There is a very popular restaurant next to the hotel.
Tak, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great stay
Great stay! Fast check in, friendly staff. One street away from the night market.
Emma, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great location and spacious room
Staff were extremely helpful and accommodating, the hotel location was perfect walking distance to all attractions, restaurants and shops. I stayed in the deluxe room which was super spacious and room was clean and tidy everyday. Our bathroom looked a little tired and we had to wait for the hot water after each person showered for 15mins for the boiler which was a little pain after a long day, was informed our room was connected to a old boiler vs other room would not have this problem.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great old town location, great hotel
Very central location in old town, we had Queen suite room with (tiny) balcony but decent sized room with big sofa, very comfortable, aircon a bit noisy, but great short stay in the heart of Hanoi.
David, 1-night trip
Verified Hotels.com guest review

2/10 Poor

I read a review about ant infestation and cramped shower conditions after I already booked the hotel. When we entered, it was okay, reception was pretty, but rooms very run down. Bathtub broken and plastered up. Daughter put her suitcase in the cupboard to find dozens of ants crawling over it later. That night we found, while charging devices, ants everywhere on our bedside table. Hardly got any sleep from paranoia. The next morning, saw more ants behind kettle and on another table. Cramped rooms and inconveniently high bathtub. Extremely low shower head. I booked here for 4 nights but forfeited the 3 nights and checked out. Staff apologetic, it's not their fault but this hotel is nothing like the picture. Extremely run down and way below my humble expectations. Would absolutely not recommend.
Caroline, 4-night family trip
Verified Wotif guest review

10/10 Exceptional

Michelle, 2-night trip
Verified Expedia guest review

8/10 Very good

Charming hotel, grear staff
The best thing sbout this hotel was the staff, especially Lincoln, the manager, who helped us make a date change though it was difficult to do. The front desk staff were very conscientious as well. If you need anything, just ask. Liked the breakfast, especially the fruit, yogurt, and a few Vietnamese dishes. The bathroom was not well designed. The toilet paper roll was unreachable from the toilet. The shower was hard to adjust as it was far from the entry and you couldnt adjust the temperature from the outside. Imagine that the water coming out of the faucet is hot and you didn’t know. Your feet would get scalded!
Diane, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The staff were great! The place is old but clean. I would stay again
Elaneelyn, 1-night trip
Verified Expedia guest review

8/10 Very good

We stayed at this hotel for 6 nights in the family connecting suite. The rooms were equipped with all the essentials for our stay. We were pleased with the friendliness of staff (especially Jase at reception). Breakfast buffet was a great way to start off each morning. Location is extremely central.
Zoran, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff were so helpful and went above and beyond to be of service. Excellent stay!
Haldane, 2-night trip
Verified Wotif guest review

10/10 Exceptional

This is the second time returning to Vietnam to join my family after 8 years. I didn't expect much from a low budget hotel, but I think this is one of the good value hotels with quality beyond expectations. Located on a centre of old quater, near the walking street, but not blocked on weekends, the street outside is very noisy but inside the hotel at night it is very quiet. Friendly and attentive staff, even calling in the middle of the night to ask for more bottled water is still provided. The room is a bit small, but with such a good room price, it is impossible to have a spacious room in old quater hotel, I understand, but still very clean and comfortable. I don't understand why there are still customers who are not satisfied, for me it's good, highly recommended.
Thanh Tuan, 1-night family trip
Verified Expedia guest review

2/10 Poor

The room was a size of a closet. The pictures shown on Expedia was falsely advertised. It didn’t look anywhere like the pictures. The hotel was very outdated. When we asked them for things such as extra towels, we called them twice & they never brought it to us. The hotel also had a certain stench to it. The surrounding area of the hotel was in the middle of old quarter which was a very busy & unsafe to walk around.
Stephanie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Rooms were spacious and comfortable. The area is wonderful - very lively - but the room was still nice and quiet. Helpful and friendly staff!
Kimberly, 2-night family trip
Verified Expedia guest review

8/10 Very good

Will stay here again!
Hotel was comfortable and clean. Very centralised location in the old quarter. Breakfast have good variety of choices. Great service from hotel manager and staff.
Wei Ni, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel in old quarter lovely staffs amazing breakfast I loved spa here. Trips booked with Travel Desk at hotel with value for money. Great
Kante, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Stay here. very central hotel book tours Halong, Ninhbinh with them ms Anna arrange everything make trips so easy and valuable. Thanks Flora Centre Hotel Team
Alan, 1-night trip
Verified Expedia guest review

8/10 Very good

Clean, great location for tourist, good receptionists. But the Room services was improper. They keep opening the locked door every morning asking if it need cleaning. Even when I put signing do not disturb.
Zach, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Location is great. Very close to Hoan Kiem Lake. Must visit Hanoi on a weekend, as the roads leading to the lake are traffic-free. I am pleased with the family room layout and size. Checkin was smooth. Facilities like Functional gym and sauna were good. Breakfast spread is fair. Cleanliness of the room however could be better. Small ants were crawling the tea/ coffee table. One of the nights I discovered the bath towel provided has stains on it. Otherwise, everything else is fair for the price.
3-night family trip
Verified Expedia guest review

6/10 Good

2-night family trip
Verified Hotels.com guest review

6/10 Good

Room-Small and cosy for 2 pax. Don’t expect as big as the picture shows. Is camera effect. Sound proofing of room- can’t hear any noise from bustling activities outside but able to hear noise/sound coming from room corridor. Facilities-Will have water supply cut problem on and off due to the water pipe. This problem will also affect the other hotels in other part of old quarter. Breakfast-Overall not so bad.
3-night family trip
Verified Expedia guest review